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Pacific Terrace Hotel

4-star property
610 Diamond St, San Diego, CA 1-855-201-7819
4.9 out of 5
Exceptional!
See all 22 travelocity Reviews

"One of the best hotels I’ve stayed at in terms of customer service. Because of my experience, I will be staying again. The staff was excellent, espec ... " More

By a verified traveler on Tue 23 Aug 2022

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Hotel Description

4-star beachfront aparthotel near Mission Beach

Beachside getaway

Within a 15-minute walk of this Pacific Beach aparthotel, you'll find Crystal Pier and Mission Beach. Also, Belmont Park is within 3 miles (5 km) and La Jolla Cove is within 6 miles (10 km).

Fun at the beach

This aparthotel features an outdoor pool and a 24-hour gym. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

IPod docks, plasma TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 73 apartments also offer iPod docks and plasma TVs with cable channels. Other amenities include room service, ceiling fans, and hair dryers. Housekeeping is available on request.

Standard Room (1 King Bed or 2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$399* Per night/room Apr 9 - Apr 10

Junior Suite, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite (Pacific Sunset)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Terrace Hotel ratings based on 22 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pacific Terrace Hotel

Everyone (9) Couples (7) Family (3)
5 out of 5
One of the best hotels I’ve stayed at in terms of customer service. Because of my experience, I will be staying again. The staff was excellent, especially Noah, who went above and beyond and was so sweet. I traveled with someone that needed ADA accommodations and is wheelchair bound. The hotel has ramps, elevators, easy access to the beach. My only complaint is the height of the custom beds. They are beautiful but for those of shorter stature and those with ADA needs it was tricky. There was, however, a step stool provided in the room that assisted with getting into the bed. The amenities are great and room service was quick. I requested extra towels and toilet paper and they were at my door within minutes. The concierge service was a convenient and easy and met with a speedy response. The pool was clean, well stocked with towels and clean seating. The patio area was beautiful at night, well lit with fire pits and torches. We were lucky to be there on a Friday night and watched a “flame thrower” show with an amazing entertainer. We watched the show from the swimming pool. It’s in a great location with tons of dining options within short walking distance. The hotel itself offered complimentary drinks and cookies and apples in the Caribbean room. The hotel provided beach chairs and umbrellas for beach use. Pacific beach was amazing. There was a ramp which aloud our ADA guest to access the beach. Overall, a 10 out of 10 for me!

Posted by on Aug 23, 2022

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5 out of 5
Great place to stay . awesome staff

Posted by , from Livermore on Aug 18, 2022

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Comment from Hotel Management

Aug 19, 2022 by Reservations

Thank you for your feedback! We are thrilled to hear you enjoyed your stay and hope to see you again soon.

5 out of 5
Very nice stay! Great location and friendly staff.

Posted by on Mar 10, 2022

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Comment from Hotel Management

Mar 29, 2022 by Pacific Terrace Reservations

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by , from Medford on Feb 26, 2022

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Comment from Hotel Management

Mar 16, 2022 by Pacific Terrace Reservations

Thank you for your feedback. We are happy you enjoyed your stay. We look forward to your next Relax & Enjoy stay with us.

5 out of 5
Location and access to the beach and sights

Posted by on Jan 17, 2022

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5 out of 5
Thoroughly enjoyed our stay. The staff and accommodations were top notch!

Posted by on Jan 7, 2022

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5 out of 5
Excellent customer service! Beautiful location!

Posted by on Dec 12, 2021

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5 out of 5
I love this hotel! I will definitely stay here again! Everything went great and smooth and staff was super friendly.

Posted by , from Reading on Oct 26, 2021

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5 out of 5
We had a room with an ocean view that was simply spectacular. Very friendly staff and they staff and made the property very welcome me. Beautiful area

Posted by on Oct 2, 2021

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3 out of 5
This review is of mixed reviews for sure. Overall the front desk staff and bar/pool staff were absolutely amazing and friendly. But we did experience a very unpleasant security guard that was there at night. My wife had forgotten to put her mask on and as soon as we walked through the front door, he yelled, yes yelled, at her to put her mask on. Not a simple, “ma’am please put a mask on...” which would have been a much better approach. This elderly gentleman has no business working in a hotel like this. There was no custom service skills whatsoever. I also watched him yell at other family members to put a mask on. He even followed us to our room and knocked saying there was a noise complaint. This was a lie because we had just gotten to our room. The only other issue we had with the hotel was our AC was broken from the start and it was very humid in our room. They worked on it for a couple hours, which we were not able to enjoy our room during this time. They ultimately could not fix it but offered to upgrade our room, but the following day. Not until 3pm. So we had to deal with the hot room for the remainder of our first day and most of our second day. I appreciated them upgrading our room but feel more could have been done, especially when you’re paying $1100 to stay there for 2 nights. Like I said, rest of the staff was great, pool was great, and overall we enjoyed ourselves. But that security guard and the broken ac really brought down the rest of the trip.

Posted by on May 17, 2021

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About the Pacific Terrace Hotel

Location 610 Diamond St, San Diego, CA 92109

Renovations + Closures

The property will be renovating from February 20 2023 to March 2 2023 (completion date subject to change). The following areas are affected:

  • Spa tub

During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Property Features

As a guest of Pacific Terrace Hotel, you'll find an outdoor pool, a spa tub, a 24-hour fitness center, and complimentary bicycles. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the boutique Pacific Terrace Hotel. Parking is available for a fee. This 4-star San Diego aparthotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Pacific Terrace Hotel offers 73 accommodations with iPod docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. 43-inch plasma televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Poolside Sips & Bites - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Sporting facilities or equipment
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Laundry facilities
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pacific Terrace
  • Pacific Terrace
  • Pacific Terrace Hotel
  • Pacific Terrace Hotel San Diego
  • Pacific Terrace San Diego
  • Pacific Terrace San Diego
  • Pacific Terrace Hotel San Diego
  • Pacific Terrace Hotel Aparthotel
  • Pacific Terrace Hotel Aparthotel San Diego

You should know

  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.