See all properties

Springhill Suites San Diego Downtown/Bayfront

3.5 star property
3.5-star hotel near Museum of Contemporary Art San Diego

Choose dates to view prices

Photo gallery for Springhill Suites San Diego Downtown/Bayfront

Meeting facility
Meeting facility
Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View (Corner) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View (Corner) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Pool
  • Laundry

Explore the area

View in a map
900 Bayfront Court, San Diego, CA, 92101
  • B Street Cruise Ship Terminal
    ‪3 min walk‬
  • USS Midway Museum
    ‪7 min walk‬
  • San Diego Convention Center
    ‪17 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Non Smoking, Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Multiple Beds, Non Smoking, Bay View

8.6 out of 10
Excellent
(17 reviews)
  • 390 sq ft
  • Bay view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 361 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View (Corner)

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View (Corner) | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View (Corner)

10.0 out of 10
Exceptional
(4 reviews)
  • 361 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Bay View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Multiple Beds, Bay View (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 390 sq ft
  • Bay view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(65 reviews)
  • 361 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 361 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking (Corner)

Studio Suite, Multiple Beds, Non Smoking (Corner) | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Multiple Beds, Non Smoking (Corner)

9.4 out of 10
Exceptional
(11 reviews)
  • 390 sq ft
  • Bay view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 361 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Access, Roll-In Shwr)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Multiple Beds (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 361 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Partial Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Partial Bay View

9.0 out of 10
Wonderful
(32 reviews)
  • 361 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Suite, 1 King Bed with Sofa bed, City View | View from room

Marriott Vacation Club®, San Diego

Downtown San Diego
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,007 reviews
$179 nightly
The price is $208
Sep 1 - Sep 2
Total with taxes and fees
Marriott Vacation Club®, San Diego

About the neighborhood

San Diego

Oceanside stay.A stay at this Downtown San Diego hotel places you steps from Museum of Contemporary Art San Diego and within a 5-minute walk of Waterfront Park. B Street Cruise Ship Terminal and USS Midway Museum are also within half a mile (1 km).

What's nearby

  • B Street Cruise Ship Terminal - 3 min walk - 0.2 miles
  • USS Midway Museum - 7 min walk - 0.4 miles
  • Seaport Village - 12 min walk - 0.7 miles
  • San Diego Convention Center - 17 min walk - 0.9 miles
  • Petco Park - 2 min drive - 1.2 miles

Getting around

  • San Diego Santa Fe Depot - 5 min walk
  • America Plaza Trolley Station - 6 min walk
  • San Diego Intl. Airport (SAN) - 11 min drive

Restaurants

  • ‪Carnitas' Snack Shack - ‬4 min walk
  • ‪Portside Coffee & Gelato - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Miguel’s Cocina - ‬7 min walk
  • ‪Animae - ‬3 min walk

About this property

Springhill Suites San Diego Downtown/Bayfront

3.5-star hotel near Museum of Contemporary Art San Diego
Springhill Suites San Diego Downtown/Bayfront offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 8 meeting rooms are available. Event space at this hotel measures 2700 square feet (251 square meters) and includes conference space. The business-friendly Springhill Suites San Diego Downtown/Bayfront also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 3.5-star San Diego hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 13 levels
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
Springhill Suites San Diego Downtown/Bayfront offers 253 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Lobby

Embassy Suites by Hilton San Diego Bay Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
4.5 out of 5, Wonderful, 1,398 reviews
$202 nightly
The price is $235
Sep 21 - Sep 22
Total with taxes and fees
Embassy Suites by Hilton San Diego Bay Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 45 per day)
  • Valet parking on site (USD 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45 per day
  • Valet parking fee: USD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites San Diego Downtown/Bayfront Hotel
Springhill Suites Downtown/Bayfront Hotel
Springhill Suites San Diego Downtown/Bayfront
Springhill Suites San Diego Downtown/Bayfront Hotel
Springhill Suites Downtown/Bayfront Hotel
Springhill Suites Downtown/Bayfront
Hotel Springhill Suites San Diego Downtown/Bayfront San Diego
San Diego Springhill Suites San Diego Downtown/Bayfront Hotel
Hotel Springhill Suites San Diego Downtown/Bayfront
Springhill Suites San Diego Downtown/Bayfront San Diego
Springhill Suites Bayfront
Springhill Suites San Diego Downtown/Bayfront Hotel
Springhill Suites San Diego Downtown/Bayfront San Diego
Springhill Suites San Diego Downtown/Bayfront Hotel San Diego

Frequently asked questions

How close is Springhill Suites San Diego Downtown/Bayfront to the airport?

Springhill Suites San Diego Downtown/Bayfront is 2.4 mi (11-min drive) away from the San Diego Intl. Airport (SAN) airport, the closest popular airport to the property.

How much does it cost to stay at Springhill Suites San Diego Downtown/Bayfront?

As of Aug 30, 2025, prices found for a 1-night stay for 2 adults at Springhill Suites San Diego Downtown/Bayfront on Sep 21, 2025 start from $224.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Springhill Suites San Diego Downtown/Bayfront have an airport shuttle?

Airport shuttle services are not available at Springhill Suites San Diego Downtown/Bayfront.

How close is Springhill Suites San Diego Downtown/Bayfront to the beach?

This hotel is 8.1 mi (24-min drive) from Mission Beach and 7.5 mi (21-min drive) from Coronado Beach. Don't forget your sunscreen!

Does Springhill Suites San Diego Downtown/Bayfront offer free breakfast?

Springhill Suites San Diego Downtown/Bayfront offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Springhill Suites San Diego Downtown/Bayfront?

No, there is no casino at this hotel.

What time is check-in at Springhill Suites San Diego Downtown/Bayfront?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Springhill Suites San Diego Downtown/Bayfront?

Free parking is not available at this hotel. Self parking is available for USD 45 per day, and valet parking for USD 60 per day.

Does Springhill Suites San Diego Downtown/Bayfront have a pool?

Springhill Suites San Diego Downtown/Bayfront features an outdoor pool.

Does Springhill Suites San Diego Downtown/Bayfront have a spa?

There are no spa services available at this hotel.

How close is Springhill Suites San Diego Downtown/Bayfront to downtown San Diego?

Springhill Suites San Diego Downtown/Bayfront is 0.6 mi away from San Diego.

Springhill Suites San Diego Downtown/Bayfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1008 reviews
Rating 8 - Good. 179 out of 1008 reviews
Rating 6 - Okay. 56 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, READING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff were extremely friendly and pleasant during our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

CATHERINE Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had the most outstanding staff and amenities. Everyone was happy pleasant to work with went out of their way to make sure our stay was perfect. Great customer service. We would absolutely recommend to anyone and we would absolutely stay there in the future the location and convenience to everything was wonderful.
Stayed 5 nights in Jul 2025

8/10 Good

allison

Stayed 3 nights in May 2025

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bar and pool area were great
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aristeo, San Diego

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have made a last-minute reservation, and when we arrived, we were upgraded.
Stayed 1 night in May 2025

6/10 Okay

Sean

Traveled with family
Disliked: Room comfort

Disappointed

We stay at several Marriott properties throughout the year. I was disappointed with this concept would not stay at this one or any like it again.
Stayed 1 night in May 2025

8/10 Good

Cheryl Anne, Summerfield

Stayed 4 nights in May 2025

10/10 Excellent

Angel H

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 2 nights in May 2025

10/10 Excellent

ANDREW JAEHYOUNG

Stayed 1 night in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Mixed reviews..nice but not comfortable.

The hotel is very clean, reasonably updated and the staff is very friendly. Breakfast is fairly typical continental breakfast with a few options. Most of the hotel was great. The bads- Do NOT get sucked into paying for a “ocean view”. Paid for that and stayed in room 615. Our view was the hotel across from us and the rooftop of the outdoor lounge area. If we walked all the way up to the glass and looked to our right we could see a slab of water. This is NOT and ocean view. The other bad is get ready for a chiropractor visit because the bed was EXTREMELY hard. It was like sleeping on a board. Love the hotel but the bed was the worst and the view was not what we paid for so very mixed review.
Stayed 3 nights in May 2025

2/10 Terrible

Alan David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I visited the city for a baseball game. Check in was at 3 pm, showed up at 3:15 and was told that my room was not ready, they asked for my phone number and told me that they would call me. I asked how long would it take to have an idea and see if I could go walk around but the lady at the front desk said "That I don't know" I approached another front desk employee and said maybe an hour. I came back an hour and 10-15 minutes later and I was told that it wasn't ready, that they had been fully booked and that because it was one of the biggest rooms, it needed a deeper cleaning. I had to go to the game without a room or space to get ready and finally around 5:20 they called me to say that my room was ready. I was able to check in after the game and I was gifted with a voucher for some ridiculous chips and salsa. My plans to go early to the area around Petco Park was obviously ruined and I was not able to stay after the game because I wanted to go and check to pay because they didn't let me do that before. This is the first bad experience I have and I'm sure that expedia was not responsible, they did help me calling the hotel to find out if something was wrong and they got me an hour late check out which I didn't need. I understand that they were fully booked the days before. The check out is at 11 and I was there at 3 pm but called me at 5, do they really take 6 hours to clean a room? Also, I paid for the bay view but I got the partial bay view. I'm not coming back.
Stayed 1 night in May 2025

10/10 Excellent

Jannen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay – Highly Recommend!

We had an amazing experience at this hotel during Mother's Day weekend with my kids in San Diego. The staff was warm, friendly, and made us feel very welcome. Our room had a stunning harbor view, which made our mornings and evenings extra special. My kids especially loved the pool it was clean, well-maintained, and perfect for family fun. The amenities overall were excellent, and everything about our stay was comfortable and relaxing. We’ll definitely be returning on our next trip. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Carlos Avila

Stayed 4 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here and can’t complain. Food for breakfast is basic, but again it does the trick.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Really nice hotel with beautiful views of the harbor. Easy walking distance to many restaurants. Great staff. Will stay there again when we’re in the area.
Stayed 1 night in Apr 2025

6/10 Okay

Nathan

Stayed 1 night in May 2025

10/10 Excellent

Justin

Stayed 4 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location
Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Convenient location to the farmers market, gaslamp district, little italy, shopping. Breakfast was great-plenty of options for everyone. The 1 downside is that there was a barking dog a few doors down from us.
Stayed 4 nights in Apr 2025

2/10 Terrible

Cris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very Nice property, I would Highly recommend it! But We where there for 1 night in for a Family Funeral. But since We were already in California I tried to make something somber, to something upbuilding for the kids! Check in is at 3pm and check out at 11am. By 11:10 We Were locked out of out room keys! We where taking our luggage to parking lot, and I couldnt even enter the building to get the rest of my stuff and Family! I have Severe Anxiety and PTSD, which getting locked in elevator and Not being able to return to get my belongings and Family made it Very Stressful! The frontvdesk staff said that by 10-15 after the cards automatically lock you out. I told him ok I get it, but my check in was at 3pm and I didnt check in until 1:41 am that morning, more than 10 hrs. After check in, COULD YOU NOT GIVE ME 10-20 MIN. TO GET COMPLETELY OUT OF THE ROOM!!!! MY DAY WAS SHOT AFTER THAT, SO WITH MY ANXIETY OFF THE WALL BECAUAE OF GETTING LOCKED IN ELEVATOR, IT COMPLETELY MESSED UP WHAT I WAS TRYING TO GIVE MY FAMILY A VETTER TIME, BEING THAT THIS TRIP WAS TO LAY THEIR LATE AUNT DOWN TO REST!!! I BELIEVE WITH ALL TGE DRAMA THIS CAYSED WE SHOULD HAVE GOT THAT NIGHT COMPED!!!
Stayed 1 night in Apr 2025