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Town and Country San Diego

4.0 star property
Family-friendly 4-star hotel near Mission Bay

Choose dates to view prices

Photo gallery for Town and Country San Diego

2 outdoor pools, a heated pool, cabanas (surcharge), sun loungers
View from room
Lobby
Lobby
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
500 Hotel Circle North, San Diego, CA, 92108
  • Place, Hotel Circle
    ‪1 min walk‬
  • Place, Fashion Valley Mall
    ‪2 min walk‬
  • Place, University of San Diego
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Marco Polo)

Room, 1 King Bed (Marco Polo) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Marco Polo)

7.0 out of 10
Good
(2 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Snazzy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Snazzy)

8.4 out of 10
Very good
(28 reviews)
  • 374 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Snazzy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Snazzy)

8.0 out of 10
Very good
(27 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Happy Camper)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Happy Camper)

8.8 out of 10
Excellent
(25 reviews)
  • 274 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Marco Polo)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Marco Polo)

8.6 out of 10
Excellent
(15 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Happy Camper)

Room, 1 King Bed (Happy Camper) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Happy Camper)

8.0 out of 10
Very good
(44 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Trendy)

Room, 1 King Bed (Trendy) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Trendy)

7.8 out of 10
Good
(29 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Trendy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Trendy)

7.6 out of 10
Good
(71 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (D - ADA Marco Polo)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (D - ADA Marco Polo)

9.0 out of 10
Wonderful
(2 reviews)
  • 319 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Marco Polo)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Marco Polo)

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Snazzy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Snazzy)

8.8 out of 10
Excellent
(6 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Snazzy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Snazzy)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Trendy)

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed (Trendy)

9.0 out of 10
Wonderful
(2 reviews)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Trendy, Firepit)

Room, 2 Queen Beds (Trendy, Firepit) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Trendy, Firepit)

  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds (Trendy)

Junior Suite, 2 Queen Beds (Trendy) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds (Trendy)

9.4 out of 10
Exceptional
(6 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 1 King Bed

Classic Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Classic Suite, 1 King Bed

  • 749 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Suite, 2 Double Beds

  • 699 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Diego

City center stay.Your stay at this Mission Valley hotel places you within 3 miles (5 km) of Hotel Circle and Mission Bay. Also, Fashion Valley Mall is within half a mile (1 km) and University of San Diego is within 2 miles (3 km).

What's nearby

  • Hotel Circle - 1 min walk - 0.0 miles
  • Fashion Valley Mall - 2 min walk - 0.1 miles
  • Riverwalk Golf Club - 2 min walk - 0.1 miles
  • UC San Diego Health - 19 min walk - 1.0 mile
  • University of San Diego - 3 min drive - 1.2 miles

Getting around

  • Old Town Transit Center - 8 min drive
  • Fashion Valley Transit Center Station - 8 min walk
  • San Diego Intl. Airport (SAN) - 17 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬10 min walk
  • ‪Marketplace Cafe - ‬9 min walk
  • ‪Better Buzz Coffee - ‬9 min walk
  • ‪Tommy Bahama Marlin Bar & Store - ‬9 min walk
  • ‪California Pizza Kitchen - ‬11 min walk

About this property

Town and Country San Diego

Family-friendly 4-star hotel near Mission Bay
Town and Country San Diego offers its guests 2 outdoor swimming pools, a waterslide, a hot tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 25 meeting rooms are available. Event space at this hotel measures 200000 square feet (18580 square meters) and includes a conference center. A children's pool, a terrace, and multilingual staff are also featured at the family-friendly Town and Country San Diego. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star San Diego hotel.

  • 704 guestrooms or units
  • 10 levels
  • 8 buildings
  • 2 dining venues
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 1953
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Town and Country San Diego offers 704 accommodations with iPod docking stations and safes. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Lobby
Hilton San Diego Mission Valley
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 2,224 reviews
$114 nightly
The price is $131
Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Golf carts
  • Gym
  • Heated pool
  • Hot tub
  • Playground
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.51 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Covered self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Dog breed restrictions apply at this property. Restricted breeds include but are not limited to: Rottweiler, Doberman Pincher, Chow, Akita and Pit Bull.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Town & Country Resort
Town Country Resort
Town Country Resort San Diego
Town Country San Diego
Town And Country Hotel San Diego
Town Country San Diego Hotel
Town Country Resort Convention Center
Town Country San Diego Resort
Town Country San Diego
Town San Diego San Diego
Town and Country San Diego Hotel
Town and Country San Diego San Diego
Town and Country San Diego Hotel San Diego

Frequently asked questions

How close is Town and Country San Diego to the airport?

Town and Country San Diego is 6.8 mi (17-min drive) away from the San Diego Intl. Airport (SAN) airport, the closest popular airport to the property.

How much does it cost to stay at Town and Country San Diego?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Town and Country San Diego on Dec 19, 2025 start from $96.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Town and Country San Diego have an airport shuttle?

Airport shuttle services are not available at Town and Country San Diego.

How close is Town and Country San Diego to the beach?

This hotel is 5.9 mi (13-min drive) from Mission Beach and 10.1 mi (17-min drive) from La Jolla Beach. Don't forget your sunscreen!

Does Town and Country San Diego offer free breakfast?

Free breakfast isn’t provided at Town and Country San Diego, but full breakfast is offered for a fee of between USD 10 and 20 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Town and Country San Diego?

No, there is no casino at this hotel.

What time is check-in at Town and Country San Diego?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Town and Country San Diego?

Free parking is not available at this hotel. Self parking is available for USD 38 per night.

Does Town and Country San Diego have a pool?

Town and Country San Diego features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Town and Country San Diego have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and brunch.

Does Town and Country San Diego have a spa?

There are no spa services available at this hotel.

How close is Town and Country San Diego to downtown San Diego?

Town and Country San Diego is 3.3 mi away from San Diego.

Town and Country San Diego Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 797 out of 1318 reviews
Rating 8 - Good. 245 out of 1318 reviews
Rating 6 - Okay. 128 out of 1318 reviews
Rating 4 - Poor. 76 out of 1318 reviews
Rating 2 - Terrible. 72 out of 1318 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY, Parker

Stayed 1 night in Nov 2025

8/10 Good

Tiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Karina

Liked: Cleanliness, staff & service, amenities
Unfortunately not what I expected for the price range and the area , rooms really small not even a bottle of water as a courtesy, bathroom ugly and old , honestly i don’t think I’m coming back….
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Holiday

The hotel and grounds is beautiful! My family was there this Labor Day holiday weekend. While they cater many activities to kids, it was just too busy. Pool was so packed my kids could not swim. Allergic to dogs? Yep my husbands eyes swelled. While we like hotel, it just wasn't the right time.
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel
Stayed 2 nights in Aug 2025

4/10 Poor

Cassandra

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
This is what I sent the property and they didn’t answer: I called your front office because the fridge wasn't working. They said adjust the temperature. Did not work. I have a baby & need to keep milk cool. The milk was mid . Neither cold or hot . Just warm . I had someone come drop off towels and had him check the fridge .he said he would be back and never came back. I've stayed in many resorts and the first thing they do is replace the mini fridge. No sense in any of these workers to keep the customer experience positive. I had breakfast one day at ARLO. Host in the front said 10-15 min wait... no problem.. when we finally get seated waiter seemed like she didn't want to work... it's a resort people travel to this area . Be more happy being at work and don't look like you just come to work to get paid. It's about professionalism that's why you get hired /experience working in this industry. We just asked for water... and a cup with straw for the baby. She said I'll be back. Leaves doesn't come back . Passes by our table and says o I forgot the straw . Leaves for another 10-15 min comes back and says I forgot the straw . Our food had been ordered but no sense of urgency. Keep in mind they made it seem like it was so busy and there was empty dinning tables every where. Third attempt to bring a straw ... nothing ... I had to call another waiter over . She was rude too but came back positive with a straw and said " how do you have a toddler cup with no straw " //longer review:
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Luisa, Menifee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Aug 2025

2/10 Terrible

Arlene

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
AC not working, smelled like cigarette & mildew.
Stayed 1 night in Aug 2025

8/10 Good

Inna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, I would def stay again. Cons are that breakfast is not included but paid for pretty good breakfast at their resteraunt and parking is hard to find in the evening. But other then that the pools are very nice and restraints are good, and I can walk to the shopping mall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

6/10 Okay

victor

Traveled with family
Disliked: Staff & service
After booking for more 2weeks in advance they can't honor your request
Stayed 2 nights in Aug 2025

4/10 Poor

Ivvet

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

This hotel really fools you by the looks and pictures on their website. It doesn't reflect on the employees attitude and the under staffing. I arrived one hour early prior to my reservation, I decided to wait in the lobby bar. Full bar and only 1 bartender available is it crazy, considering to have fully booked Hotel and a event on the convention. The bartender super rude and zero customer. The check-in times arrives No txt msg like they said, I have to wait in like again to check on my room, 4:20pm by the time. I got assisted by the manager I think her name is Ana, gave me my room key and show my thr map of where I am staying. They sent me to a building completely opposite of my reservation all the way in the back very outdated, smell horrible and the elevators super slow. I was not happy, I called the Hotel to make a change or a upgrade to be switch to a different building the gentlemen I spoke to told me he have a room available across from the pool just to come to the front desk to make the change. Ones on the front desk a Hispanic lady help told I just called in to maks a change hand no clue what I was saying and got rude with me that no room was available it was a misunderstanding that they couldn't help me. Anyways, they have lots to work on with their communication ,understaffed and customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Traveled with family and small children
Disliked: Staff & service
The wait to check in was 45 minutes. The staff that checked us in was annoyed and unapologetic. The pizza from the market was burnt and so hard that the crust came off when my son tried to pick it up. He wouldn't eat it - he's 10 and will eat almost anything. When we were leaving, the same staff member that checked us in was walking in while we were walking out laden with luggage pushed past us though the door and didn't wait for us to fully exit the building. The pool area is really cool though and it's very kid friendly. Not enough to get me to come back though.
Stayed 1 night in Aug 2025

8/10 Good

Kier

Stayed 3 nights in Aug 2025

4/10 Poor

Ria

Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The right choice

I was really impressed with the service team. They are on point, they answered all my questions with a simple text. There’s so much to do on the property. From restaurants to lounging pool side, even a game of volleyball. The market was so convenient for a quick hot chocolate and a snack. My kids had a blast very family oriented we will definitely return
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Room comfort

Thin walls

thin walls, I could hear my neighbors as if they were in the room with us.
Stayed 1 night in Aug 2025

10/10 Excellent

Dustan

Stayed 2 nights in Aug 2025

8/10 Good

Tasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay started out well with a very attentive, kind woman at the front desk. I reserved a room with a fire pit, but for some reason she did not have me in that room. Because there was one available, she made the room change (from the main tower to a ground floor room with a fire pit). She kept saying things like, "Are you sure you don't want to stay in the tower?" or, "If there is any problem let me know and a room change can be done." Just after entering our room, we noticed the joining room door was unlocked. It locks from the other side, so it required a key. Furthermore, it appeared that I could unlock the neighboring door. Security came with a key to lock the door and insisted all was well. By that time, we checked out the patio area. It was GREAT! But, the lock on the sliding door was broken. Literally, screws were coming out. So I called the kind woman at the front desk and she changed our room to the tower area. Our room was great...and quite a bit more updated than our ground floor room with the fire pit and faulty door locks. Our stay ended up being great.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025