Does this hotel have a restaurant?

Best Western Plus Island Palms Hotel & Marina does not have a restaurant on site. Nearby dining options include Bali Hai (11-min walk).

Is there free parking at Best Western Plus Island Palms Hotel & Marina?

Free parking is not available at this hotel. Self parking is available for USD 15 per night.

How close is this hotel to the airport?

Best Western Plus Island Palms Hotel & Marina is 3.4 mi (10-min drive) away from the San Diego, CA (SAN-San Diego Intl.) airport, the closest popular airport to the property.

Does this hotel have a pool?

Best Western Plus Island Palms Hotel & Marina features 2 outdoor pools.

How close is Best Western Plus Island Palms Hotel & Marina to the beach?

This hotel is 3.9 mi (11-min drive) from Mission Bay and 7 mi (18-min drive) from Mission Beach. Don't forget your sunscreen!

Does Best Western Plus Island Palms Hotel & Marina have a spa?

There are no spa services available at this hotel.

Does this hotel offer free breakfast?

Best Western Plus Island Palms Hotel & Marina does not offer free breakfast.

What time is check-in at Best Western Plus Island Palms Hotel & Marina?

Check-in is from 4 PM - 11:30 PM.

Does this hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Island Palms Hotel & Marina.

Is there a casino at Best Western Plus Island Palms Hotel & Marina?

No, there is no casino at this hotel.

Best Western Plus Island Palms Hotel & Marina, San Diego: $150 Room Prices & Reviews

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

$151* Per night/room Jun 27 - Jun 28

Suite, Multiple Beds, Patio, Marina View (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Refrigerator, Marina View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, Accessible, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Patio, Marina View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Kitchen, Marina View (with Sofabed)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Marina View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

See all rooms (23)

4.5 out of 5

Excellent!

See all 147 Travelocity Reviews

"I liked the location. I was surprised to find the bathroom did not have a tub, only a shower. There was no barrier for the shower so water would leak ... " More

By a verified traveler on Fri 06 Mar 2020

Best Western Plus Island Palms Hotel & Marina ratings based on 147 Verified Reviews

Review Summary

4.5 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Island Palms Hotel & Marina

3 out of 5

I liked the location. I was surprised to find the bathroom did not have a tub, only a shower. There was no barrier for the shower so water would leak out onto and down the bathroom floor, so we had to use extra towels to keep it from flowing into the hall as the floor was slightly sloped downwards. We were located near an exit and the walls were very thin so we could hear every time someone came in or out. One night was so bad, we didn’t get much sleep. I was going to ask for another room, but my husband asked me not to. The cleaning service was great.

Posted by Alissa, from Oregon on Mar 6, 2020

Was this review helpful to you?

Comment from Hotel Management

Mar 18, 2020 by Director of Guest Services

Alissa, thank you for choosing to stay at our hotel. Although you liked our great location and that you were impressed with the service provided by our housekeeping staff, we apologize for the problems you had with the shower and for the noise issues you encountered. Our front desk is available 24 hours a day to resolve issues such as this, so we would have been happy to place you in another room had you alerted us. Meanwhile, we will share your feedback with the appropriate individuals to make the necessary improvements. We hope to welcome you again so we can make it up to you on a future visit. Leidy Prado, Director of Guest Services

5 out of 5

Nice property great views. Easy to get almost anywhere from here.

Posted by Ariana on Feb 17, 2020

Feb 18, 2020 by Director of Guest Services

Ariana, thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed our convenient location. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

Location was perfect for us, marina view on back-facing rooms, and bay view with ship traffic on front-facing rooms. So be sure to request your room with a balcony. Staff was wonderful and helpful. Parking was easy. I recommend an upper level room, as you won’t want to miss the views. The on-site restaurant provides convenient, decently priced food, good quality food and wonderful pool and marina views.

Posted by a verified traveler on Feb 11, 2020

Feb 12, 2020 by Director of Guest Services

Thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed our cordial staff, convenient parking, and the on-site restaurant. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

This is a very nice property. The rooms with a water view face the harbor and bay. You can watch the Naval and cargo ships pass by across the street. The rooms with a marina view are in the back of the building and you can watch sailboats and yachts pass by. There’s a lovely sidewalk along the back, and you can walk and people watch and boat watch. The heated pool areas and hot tubs are beautiful. And the food at the hotel restaurant is good.

Posted by a verified traveler on Feb 2, 2020

Feb 2, 2020 by Director of Guest Services

Thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We love knowing how pleased you were with your accommodations. Our breathtaking views are truly spectacular, and we are glad that this helped to make your stay memorable. We are also happy you found our food delicious and that you liked our outdoor heated pools and hot tubs. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

4 out of 5

water in front and back. good bar. good breakfast

Posted by a verified traveler on Jan 28, 2020

Jan 29, 2020 by Director of Guest Services

Thank you for being our guest at Best Western Plus Island Palms Hotel & Marina. We are glad you enjoyed our waterfront location close to Ocean Beach, the delicious food we offer, as well as our on-site bar. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

The property was a bit old and run down but the location was excellent.

Posted by a verified traveler on Jan 24, 2020

Jan 24, 2020 by Director of Guest Services

Thank you for reviewing your stay at the Best Western Plus Island Palms Hotel & Marina. With our waterfront location close to Ocean Beach, SeaWorld ®, and the San Diego Zoo®, we love providing our guests with a great place to enjoy all that our city has to offer. However, we regret not meeting some of your expectations with our property. We are grateful for your feedback as it helps us improve going forward. We look forward to welcoming you back for another outstanding experience! Leidy Prado, Director of Guest Services

The location was excellent, with really nice views of the marina and the city. The staff was friendly and courteous. The restaurant was really nice and we had Christmas dinner there. It was off the beaten path on Shelter Island, but still in the thick of things. I will definitely stay there again.

Posted by a verified traveler on Dec 30, 2019

Dec 31, 2019 by Director of Guest Services

Thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed courteous service and the Christmas dinner at our on-site restaurant. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

Extremely clean, relaxing atmosphere. not to quiet in the mornings, you can here footsteps running above floors and staff talking outside in the hallways

Posted by a verified traveler on Dec 29, 2019

Dec 30, 2019 by Director of Guest Services

Thank you for reviewing your stay at Best Western Plus Island Palms Hotel & Marina. We are happy your overall experience was pleasant. However, we are sorry for the noise issues which kept it from being perfect. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Leidy Prado, Director of Guest Services

Posted by a verified traveler on Nov 26, 2019

Nov 26, 2019 by Director of Guest Services

Thank you for letting us know your visit to the Best Western Plus Island Palms Hotel & Marina was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Leidy Prado, Director of Guest Services

Posted by a verified traveler on Nov 22, 2019

Nov 22, 2019 by Anonymous

Thank you for your terrific rating of the Best Western Plus Island Palms Hotel & Marina. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Leidy Prado, c

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Points Of Interest

Hotel Description

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Suite, Multiple Beds, Patio, Marina View (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Best Western Plus Island Palms Hotel & Marina ratings based on 147 Verified Reviews

Guest reviews for Best Western Plus Island Palms Hotel & Marina

About the Best Western Plus Island Palms Hotel & Marina

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