"The property was very nice. Great facilities and the grounds were very well kept. The free bicycles were very handy. The location is "secluded" and ... " More
Seaside stay
With a stay at this Point Loma hotel, you'll be well placed to visit Shelter Island and San Diego Bay, both within half a mile (1 km). Marine Corps Recruit Depot and Point Loma Nazarene University are also within 3 miles (5 km).
Marina, dining
A marina, 2 outdoor pools, and 2 outdoor tennis courts are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll also find 2 spa tubs and a gym.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 227 guestrooms also offer free WiFi and LCD TVs with cable channels. Coffee/tea makers, free local calls, and in-room massages are also available.
Apr 6, 2022 by General Manager
Terry, thank you for choosing Best Western Plus Island Palms Hotel & Marina. We are glad you liked our convenient location, beautiful property, and amenities. Providing an exceptional stay to every guest is what we strive for every day, and we look forward to seeing you soon. Barbara Thompson, General Manager
Jan 31, 2022 by General Manager
Andrea, thank you for making Best Western Plus Island Palms Hotel & Marina your home away from home. We are thrilled when a guest chooses our hotel over others for a repeat stay. We are glad you were pleased with the service our associates delivered and that our location worked well for you. However, we truly regret if we overlooked a few issues in preparation of the room before your arrival, and we hope you will accept our apologies for any inconvenience this caused. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Barbara Thompson, General Manager
Nov 3, 2021 by General Manager
Jeri, thank you for the wonderful review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed our fresh and relaxing accommodations. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to earn your perfect rating. Barbara Thompson, General Manager
Oct 14, 2021 by General Manager
Andrea, thank you for your recent stay at the Best Western Plus Island Palms Hotel & Marina and for posting such a generous review of our hotel and staff. We are also glad you liked our waterfront location and our accommodations. We appreciate you sharing your feedback and love knowing you will return soon. Bob Levine, General Manager
Sep 28, 2021 by General Manager
Joseph, thank you for the excellent review of your stay at the Best Western Plus Island Palms Hotel & Marina. We appreciate you letting us know our team went over and above during your stay! We are happy you were especially pleased with our beautiful pool and beach access. It was our pleasure hosting you, and we look forward to welcoming you back for another outstanding visit. Bob Levine, General Manager
Aug 21, 2021 by General Manager
Thank you for staying with us. We are sorry for the cleanliness issues you had in your room and that we were unable to resolve them to your expectations. Your feedback has been shared with the appropriate teams to ensure we are well poised to serve our guests better moving forward. Thank you again for your feedback, and we hope to make it up to you and your family on a future visit. Bob Levine, General Manager
Jun 9, 2021 by General Manager
Thank you for being our guest at the Best Western Plus Island Palms Hotel & Marina. It's a pleasure to know you liked our ideal location as well as our cordial associates. We value your feedback and look forward to welcoming you back soon. Bob Levine, General Manager
Jun 6, 2021 by General Manager
Thank you for the feedback. Though we are confident this was an isolated incident, we take comments like yours seriously. As your review is anonymous, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve your concern to your satisfaction. Bob Levine, General Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Plus Island Palms Hotel & Marina offers its guests a marina, 2 outdoor swimming pools, and 2 spa tubs along with outdoor tennis courts and a fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Island Palms Hotel & Marina. Parking is available for a fee. This 3-star San Diego hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Best Western Plus Island Palms Hotel & Marina offers 227 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Blue Wave Bar & Grill - Overlooking the pool, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.