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The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel

Property class: 4
4-star Art Deco hotel near San Diego Convention Center

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Photo gallery for The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel

Terrace/patio
Property video
Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
500 W Broadway, San Diego, CA, 92101
  • Place, Port of San Diego
    ‪7 min walk‬
  • Place, USS Midway Museum
    ‪9 min walk‬
  • Place, San Diego Convention Center
    ‪13 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Guild Double, Guest Room, 2 Queens

Premium bedding, down comforters, pillowtop beds, in-room safe

Guild Double, Guest Room, 2 Queens

9.0 out of 10
Wonderful
(14 reviews)
  • 294 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy King, Guest Room, 1 King

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy King, Guest Room, 1 King

9.2 out of 10
Wonderful
(24 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen, Guest room, 1 Queen

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Queen, Guest room, 1 Queen

9.0 out of 10
Wonderful
(66 reviews)
  • 206 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guild City Level Loft, Larger Guest Room, 1 King, Street View

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Guild City Level Loft, Larger Guest Room, 1 King, Street View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guild Corner Loft Suite, Larger Guest Room, 1 King, Sofa Bed, City View

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Guild Corner Loft Suite, Larger Guest Room, 1 King, Sofa Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guild Loft Suite, Larger Guest Room, 1 King, Sofa Bed

Guild Loft Suite, Larger Guest Room, 1 King, Sofa Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Guild Loft Suite, Larger Guest Room, 1 King, Sofa Bed

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Loft Suite, Penthouse, 1 King, 1 Queen, Terrace

50-inch LCD TV with cable channels, TV, Netflix

2 Bedroom Loft Suite, Penthouse, 1 King, 1 Queen, Terrace

  • City view
  • 1809 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Cozy Courtyard King, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Courtyard King, 1 King Bed, Non Smoking, Courtyard View

  • 206 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Courtyard Queen, 1 Queen Bed, Non Smoking, Courtyard View

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Courtyard Queen, 1 Queen Bed, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen, 1 Queen Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Queen, 1 Queen Bed, Non Smoking (Hearing Accessible)

  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Level Below Ground, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

City Level Below Ground, 1 King Bed, Non Smoking (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Terrace (Mobility/Hearing Access, Roll-in Shwr)

50-inch LCD TV with cable channels, TV, Netflix

Penthouse, 2 Bedrooms, Terrace (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Guild City Level Loft, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Guild City Level Loft, 1 King Bed (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Courtyard King, 1 King Bed, Courtyard View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Courtyard King, 1 King Bed, Courtyard View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Courtyard King, 1 King Bed, Courtyard View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Courtyard King, 1 King Bed, Courtyard View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Queen, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Queen, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen, Guest room, 1 Queen (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Cozy Queen, Guest room, 1 Queen (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Diego

City center retreat .Your stay at this Downtown San Diego hotel places you within 2 miles (3 km) of San Diego Convention Center and Petco Park.

What's nearby

  • Port of San Diego - 7 min walk - 0.4 miles
  • Seaport Village - 8 min walk - 0.5 miles
  • USS Midway Museum - 9 min walk - 0.5 miles
  • San Diego Convention Center - 13 min walk - 0.7 miles
  • Petco Park - 17 min walk - 0.9 miles

Getting around

  • San Diego Santa Fe Depot - 2 min walk
  • America Plaza Trolley Station - 2 min walk
  • San Diego Intl. Airport (SAN) - 12 min drive

Restaurants

  • ‪Seneca Trattoria - ‬4 min walk
  • ‪Animae - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Hidden Craft - ‬2 min walk

About this property

The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel

4-star Art Deco hotel near San Diego Convention Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. 9 meeting rooms and coworking spaces are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15937 square feet (1481 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Diego hotel is smoke free.

  • 162 guestrooms or units
  • 6 levels
  • 15937 sq ft of conference space
  • 1481 sq m of conference space
  • Built in 2019
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel offers 162 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

This San Diego hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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The Sofia Hotel
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Cleaning deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 38 per person
  • Covered valet parking fee: USD 68 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Guild Hotel San Diego a Tribute Portfolio Hotel
Guild Hotel San Diego Tribute Portfolio Hotel
Guild Hotel Tribute Portfolio Hotel
Guild San Diego Tribute Portfolio
Guild Tribute Portfolio
The Guild Hotel San Diego A Tribute Portfolio Hotel by Marriott
Hotel The Guild Hotel, San Diego, a Tribute Portfolio Hotel
The Guild Hotel, San Diego, a Tribute Portfolio Hotel San Diego
Guild Diego Tribute Portfolio

Frequently asked questions

How close is The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel to the airport?

The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel is 2.5 mi (12-min drive) away from the San Diego Intl. Airport (SAN) airport, the closest popular airport to the property.

How much does it cost to stay at The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel on May 10, 2026 start from $208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel have an airport shuttle?

Airport shuttle services are not available at The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel.

How close is The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel to the beach?

This hotel is 8 mi (19-min drive) from Mission Beach and 6.9 mi (19-min drive) from Coronado Beach. Don't forget your sunscreen!

Does The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel offer free breakfast?

Free breakfast isn’t provided at The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel, but cooked-to-order breakfast is offered for a fee of between USD 19 and 38 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel?

No, there is no casino at this hotel.

What time is check-in at The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 68 per day.

Does The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel have a pool?

The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel does not have a pool.

Does The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel have a spa?

There are no spa services available at this hotel.

How close is The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel to downtown San Diego?

The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel is 0.4 mi away from San Diego.

The Guild Hotel, San Diego Downtown, a Marriott Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 813 out of 1141 reviews
Rating 8 - Good. 170 out of 1141 reviews
Rating 6 - Okay. 81 out of 1141 reviews
Rating 4 - Poor. 41 out of 1141 reviews
Rating 2 - Terrible. 36 out of 1141 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Markeisha

Stayed 2 nights in Mar 2026

6/10 Okay

Anthony Dean

Liked: Cleanliness
Light bulb in lamp in corner of suite was so bright and "white" it was like I was being interrogated. Engineer did bring a new bulb upon request. One star loss for any shower which I have no way to turn on without getting wet. Ice machine broken on 3rd floor.
Stayed 3 nights in Jan 2026

10/10 Excellent

Suez Oramas

Liked: Cleanliness, property conditions & facilities
The place was magnificent as well as the staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2026

10/10 Excellent

Inez

Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Liked: Staff & service, amenities
Beautiful courtyard, beautifully restored hotel. I didn't like was the hall ways to the rooms, too dark.
Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Stayed 3 nights in Jan 2026

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very small with a tiny table but only one chair (my husband and I were staying there.) There was no place to put folded clothes, only a rack on the wall with hangers for hanging clothes. Maybe we are spoiled but we were surprised to not find a coffee maker, a refrigerator or a safe in the room. There was a hair dryer. When we asked to change our room because of an odd odor, the staff was very responsive. In general, it was more basic than we expect a Marriott to be.
Stayed 2 nights in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 2 nights in Jan 2026

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Very nice historical building. Great bar, nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Rafael

Stayed 2 nights in Jan 2026

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service
Clean room, pleasant staff, great staff at the entrance!! Breakfast changed from full breakfast to self serve continental unfortunately. Rooms are small. Historical building with class. Parking around corner, and walk does not feel too safe.
Stayed 3 nights in Dec 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chad

Stayed 2 nights in Dec 2025

10/10 Excellent

Cartier

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! Right from the start I got in really late and the bellman Lelo helped me with my bags and car. The front desk manager when I checked in was also very kind and helpful to make sure I loved my room and felt comfortable. Yanira was helpful kind and supportive when I needed to switch rooms the second night to fit my needs a little better. She was so kind and made me feel comfortable. The bar staff were also friendly. I worked with Michelle most of my time there are she was so sweet and went above and beyond. I was traveling alone and she was always very welcoming to chat with. This hotel is clearly being managed correctly and for my four night stay I definitely recommend this hotel. It’s close to all the local tourist attractions and I loved that convenience. If I’m ever back in San Diego that’s where I’ll stay.
Stayed 4 nights in Dec 2025

8/10 Good

Shandra

Stayed 3 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

4/10 Poor

Elda

Traveled with family and small children
Liked: Cleanliness
I have been coming to the lobby cafe for the last two years and had never had opportunity to stay until now . Check in was at 4pm, we got here at 4:15pm and room wasn’t ready until 4:45pm. We had to be somewhere at 8:30pm , we got to the lobby at 8pm and requested our car from valet and they didn’t bring it until 8:21pm . We got back after midnight since it was new years , and I woke up around 4am because I heard a ticking noise and it’s a leak coming from the ceiling . I let front desk know and they said oh after you checkout we’ll have engineer look…offered no compensation . I found someone cleaning in the hallway and had the come in so they could see . They were nice and put towels to soak it up. Nice hotel but service and accommodations are lacking.
Stayed 1 night in Dec 2025

10/10 Excellent

Min kyoung

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every staff was really kind and breakfast is wonderful. My daughter loved the hotel including the staff. I appreciated the Yan.
Stayed 5 nights in Dec 2025

10/10 Excellent

ELIZABETH

Stayed 4 nights in Dec 2025

10/10 Excellent

Marianne

Stayed 1 night in Dec 2025

10/10 Excellent

Marianne

Stayed 1 night in Dec 2025

10/10 Excellent

Racquel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and rooms. Breakfast was very sad and sparse. Staff is excellent!
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Dec 2025