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"Only suggestion, they need better signage, especially at night where to turn into the hotel. There's only one entrance and it's next to a freeway on ... " More

By a verified traveler on Sat 29 Feb 2020

Hotel Description

3-star hotel near Balboa Park

Oceanside stay

With a stay at this Downtown San Diego hotel, you'll be within half a mile (1 km) of Balboa Park and 2 miles (3 km) of San Diego Convention Center. USS Midway Museum and San Diego Zoo are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a convenience store are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 220 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Refrigerators, room service, and coffee/tea makers are also available. Housekeeping is available once per stay.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 29 - Oct 30

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton San Diego Downtown Little Italy ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Four Points by Sheraton San Diego Downtown Little Italy

Everyone (9) Family (3)
1 out of 5
Smelled like cigarettes asked to relocate and new room was no different . They tried to charge me for parking even though the reservation specified free parking . Not happy with this experience

Posted by , from San Diego on Sep 28, 2020

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5 out of 5
Only suggestion, they need better signage, especially at night where to turn into the hotel. There's only one entrance and it's next to a freeway on ramp. Missed the drive way, had to go several blocks out of the way to avoid the freeway and double back. Very difficult to get into drive for first time visitors.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 2, 2020 by General Manager

Thank you for the insightful feedback. While you enjoyed an excellent overall stay, we are sorry for the initial inconvenience. Our team values the opportunity to learn and improve. We would love to be your first choice for another great value here in San Diego.

5 out of 5

Posted by on Oct 29, 2019

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1 out of 5
They charged me for my cancellation horrible customer service I had an issue w my car and couldn’t make it and they still charged me

Posted by on Jun 19, 2019

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5 out of 5

Posted by on Mar 10, 2019

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4 out of 5
Great location of the hotel, really enjoyed the stay

Posted by on Jan 23, 2019

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5 out of 5

Posted by on Dec 16, 2018

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4 out of 5

Not too shabby

Pros: Staff!! and the smell of the lobby
Only complaint is I had a few stains on my sheets, that I didn't realized until the last night. I did the ecofriendly thing where they didn't have to change them, just make the bed. The hotel smelled great. I am not sure what they use in the lobby area, but it smells amazing!! Also, the staff was phenomenal. Everyone was super helpful and they even gave me a complimentary dessert and small champagne bottle for my birthday. I would definitely stay here again, especially since the walk to Little Italy, Gaslamp, Seaport Village, and Convention Center were all within 1 mile or so.

Posted by on Nov 22, 2017

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2 out of 5

Has potential

Hotel is old and in need of renovation... rooms need serious updating. Not close to a ton of things and the staff struggles with directions. Disappointing stay and left me upset I did not stay somewhere else.

Posted by on Jan 3, 2017

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3 out of 5

Lower-priced hotel for Convention stay

Pros: The hotel participates in a "Go-Green" program. Decline room service for the day, and get a $5 voucher towards food purchase in the restaurant.
Cons: It is what it is! Lower priced chain hotel in down town San Diego near freeway.
Location: Adjacent to Interstate 5. Unpleasant walk to Convention Center, Horton's Plaza, Ralph's Grocery, Gas Lamp, Sea Port Village.
I chose this hotel because it was one of the lower priced options. It is absolutely within walking distance to the Convention Center (just go straight down 1st street for about 1 mile). You will conveniently pass shopping center and grocery store on the left. Although I recommend it for a short conference stay, I would not recommend it if you have young kids on holiday-expect downtown scenery (lots of homelessness and areas obviously used for pubic urination if you walk anywhere). The hotel is adjacent to a gas station and Interstate-5, so the loud noise from freeway occasionally woke me. On my departure day, there was a mishap with the airport shuttle. I was bumped from the van reservation despite being assured the morning of by the front door staff that I would have a timely departure--they took the flight crew and left me to wait for the returning shuttle. I asked for a cab. The manager tried to make things right by offering to pay for the cab, but was dickering with the driver over whether the hotel's voucher was an acceptable form of payment and further delayed my departure. I declined any further travel assistance from the Sheraton, and paid my own cab fare. In summary, the stay is OK if you are in work mode (gone all day and just come back to crash and shower). Have a back up plan for the poorly managed (not so courteous) shuttle. The ride to airport is $12. The cabs take cash, paypal, and major credit cards.

Posted by , from Salt Lake City on Apr 6, 2016

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About the Four Points by Sheraton San Diego Downtown Little Italy

Location 1617 1st Avenue, San Diego, CA 92101

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Fitness facility
  • Outdoor pool
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Property Features

Four Points by Sheraton San Diego Downtown Little Italy offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2066 square feet (192 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton San Diego Downtown Little Italy. For a fee, parking is available. This 3-star San Diego hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 16 levels
  • 2066 sq ft of conference space
  • 192 sq m of conference space
  • Built in 1969
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego Intl. Airport (SAN) (4.7 km / 2.9 mi)
  • Train station: San Diego Santa Fe Depot (1.6 km / 1 mi)
  • Metro station: County Center - Little Italy Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton San Diego Downtown Little Italy offers 220 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

C3 Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points San Diego Downtown
  • Four Points Sheraton San Diego Downtown Hotel
  • Four Points Sheraton Hotel San Diego Downtown
  • Four Points Sheraton San Diego Downtown
  • San Diego Downtown Sheraton
  • Sheraton Four Points
  • Sheraton Four Points San Diego Downtown
  • Sheraton San Diego Downtown
  • Four Points Sheraton San Diego Downtown Little Italy Hotel
  • Four Points Sheraton Little Italy Hotel
  • Four Points Sheraton San Diego Downtown Little Italy
  • Four Points Sheraton Little Italy
  • Four Points by Sheraton San Diego Downtown
  • Four Points Sheraton Little I
  • Four Points by Sheraton San Diego Downtown Little Italy Hotel

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.