4.3 out of 5

"Not a lot to say mostly because I don't have a lot of time. The hotel was lovely, old but well kept, they seemed to think of everything one might need ... " More

By a verified traveler on Tue 30 Aug 2016

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Hotel Description

A luxury stay in the heart of San Diego awaits you at THE US GRANT, a Luxury Collection Hotel, San Diego. You'll find Westfield Horton Plaza a few steps away and Petco Park within a 15-minute stroll. Highlights at this family-friendly hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

LCD TVs with digital channels are featured in all 270 rooms, and you can enjoy iPod docks, WiFi, and wired Internet. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and slippers. 24-hour room service, coffee/tea makers, and down comforters are also available.

A day of pampering can include hot stone massages, Swedish massages, and body wraps along with aromatherapy and reflexology. The restaurant, Grant Grill Restaurant, serves Californian cuisine and is open for breakfast, brunch, lunch, and dinner. Grant Grill Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy access to aerobics classes, yoga classes, and Pilates classes. 33000 square feet (3066 square meters) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include WiFi in public areas and coffee/tea in a common area. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Gaslamp Quarter hotel include San Diego Convention Center and USS Midway Museum.

THE US GRANT ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Good hotel but rooms too small

We expected much larger rooms with more amenities. It was just too small including tiny bathroom. The main lobby was very nice and luxurious like a high end museum. The hotel resturant was the best part of the stay. The food was amazing and was given VIP treatment. The valet parking is $50 a day which adds up when you add the tip each time. This hotel is close to good local restaurants walking distance to gaslamp night life. The staff seem to be very accommodating from check in to check out.

Posted by , from s on Oct 14, 2017

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Comment from Hotel Management

Oct 19, 2017 by THE US GRANT

Dear Mave, We apologize if the room you had during your most recent stay did not meet your expectations. We are pleased to inform you however that we have 7 room categories you may choose from should you require larger accommodations. Please do not hesitate to contact us on your next visit to San Diego so we can recommend the best room category that fits your needs. Thank you once again for staying with us and sharing your gift of feedback.

3 out of 5

No! No! No'

Charge for no exception velvet service. Velvets that are unprofessional.

Posted by on Jul 8, 2017

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Comment from Hotel Management

Jul 14, 2017 by THE US GRANT

We are very sorry to hear that you did not have an enjoyable experience during your visit, particularly because of our valet service. We have shared this feedback with our valet team and hope you could give us an opportunity to serve you better on your next visit to San Diego.

5 out of 5

Lovely building and hotel

Pros: They seemed to think of everything... down to the umbrella hanging in the closet in the event of rain. As well as thick white robes & slippers.
Location: Gaslamp Quarter, restaurants (loved de Medici's!), shopping.
Not a lot to say mostly because I don't have a lot of time. The hotel was lovely, old but well kept, they seemed to think of everything one might need. I like water and free bottled water was always available at the desk. The restaurant/bar was super... with free combo music on Friday night. The bed was super comfortable.

Posted by , from Philadelphia, PA on Aug 30, 2016

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4 out of 5

Nice hotel, close to downtown.

Concierge was very helpful, gave us good ideas! Parking and hotel extras were pricy! Liked closeness to downtown, walking distance all

Posted by , from colorado on Aug 17, 2015

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2 out of 5

Nothing Luxurious

Pros: Comfortable rooms
Cons: Better communication from front desk and better service in the restaurant
Location: It was all business
Checked in late, and I was assigned to room 601, which turned out to be room for handicaps. Receptionist did not tell me in advance. Restroom lights were not working (turned out to be a fuse that needed to be reset). They fixed it the next morning when I complained. Also, there was a bad odor outside the room. To get your coffee in the morning, you have to check-in into the restaurant. No one informed me about these details, I had to discover it on my own. On two different days, I came back from a long day to find the door to my room loosely closed. It got better after I complained. Nothing from my stuff was missing. Location is fine, the room view was good. Cleaning and maintenance staff are very friendly and willing to help.

Posted by , from Mobile AL on Apr 30, 2015

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5 out of 5

Best Hospitality, Cleanliness and Dining

The best stay, home away for home!  For over 30 days and nights, the hospitality, cleanliness and dining was absolutely impeccable....Steven, Clifford, Ed, Harry, Demi, Alberto, Anthony, Jamie, Roz, Oscar, Damian and Nicholas...thank you!

Posted by , from San Diego, CA on Aug 23, 2013

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2 out of 5

Noisy!

The room was comfortable. The service was excellent. But, the street noise coming through the old windows was miserable... If you need a quiet place - this is not it! Reglazing the windows with double-pane glass would make all the difference in the world.

Posted by , from Hawaii on May 24, 2013

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1 out of 5

Beware - Over Books

Cons: you may not have a room when you get there
Beware of this hotel, as it overbooks rooms. My recent experience was that despite making reservations weeks in advance, my administrative assistant calling the day of travel and informing the hotel of my after 10pm arrival, when I arrived at 10:20 pm was informed that there were no rooms available and they had made arrangements for me to stay at a different hotel (of significantly lower quality) more than 20 minutes away. I was part of a group meeting being held at the hotel and happened to several others attending the meeting. For the 2nd and 3rd night of my trip I was able to stay at the hotel and, overall would rate it of "average" quality and service for the price.

Posted by on Feb 2, 2013

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5 out of 5

Fantastic! Would definitely stay here again.

Pros: Close restaurants, Free Internet, Quiet, great service
I really enjoyed this hotel. It has that old school 5-star treatment you'd expect from a 1910 historic landmark. The rooms were modern and luxurious. I didn't want to leave and extended my checkout!

Posted by , from Orange County, CA on Dec 10, 2012

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5 out of 5

Deserving 5-Star Hotel

Pros: Close restaurants, Free Internet, Quiet
Cons: no pool or jauzzi
Ours was an excellent, excellent stay. Can't stay enough for the staff. From the moment we signed in 'til we left, they were asking if we needed water, ice, assistance, a cab, etc. And the food in the restaurant was a gourmet's paradise. Bed so comfortable that it was hard to leave.

Posted by , from Pearland, TX on Oct 31, 2012

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About the THE US GRANT, a Luxury Collection Hotel, San Diego

Location 326 Broadway, San Diego, CA 92101

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. Public spaces have WiFi for a fee. Event space at this hotel measures 33000 square feet (3066 square meters) and includes conference space. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury THE US GRANT, a Luxury Collection Hotel, San Diego. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 5-star San Diego hotel is smoke free.

  • 1 building
  • 270 guestrooms or units
  • 11 levels
  • 21 conference rooms
  • 33000 sq ft of conference space
  • 3066 sq m of conference space
  • Built in 1910
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (4.6 km / 2.9 mi)
  • Train station: San Diego Santa Fe Depot Station (0.8 km / 0.5 mi)
  • Metro station: Civic Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

THE US GRANT, a Luxury Collection Hotel, San Diego offers 270 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Grant Grill Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Grant Grill Lounge - This cocktail bar specializes in Californian cuisine and serves light fare only. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Entertainment

Live entertainment in the Grant Grill Lounge is available Thursday to Saturday evenings, starting at 8 PM and includes jazz, blues, pop, and rock music.

Weekly tours are also offered upon request, curated by the Concierge. Topics that may include Art, Architecture, and History US Grant Hotel.

Nearby Activities

The US Grant offers a 24-hour fitness center with treadmills, elliptical trainers, stationary bicycles, and other equipment. Personal training and several classes, such as Yoga and Pilates, are available (10-day advance notice required). Complimentary bottled water and towels are provided. Guests also have access to a neighboring property's pool.

This downtown San Diego hotel is 11 blocks from the Embarcadero's jogging and cycling paths and boat-rental facilities, 2 miles (3.2 kilometers) from Balboa Park, and 8 miles (12.9 kilometers) from ocean beaches. Guests can take advantage of nearby ecotours. A bowling alley, scooter/moped rentals, and segway rentals/tours are available nearby.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95-14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95-14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per night
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GRANT US
  • US GRANT
  • US GRANT Luxury Collection
  • US GRANT Luxury Collection Hotel
  • US GRANT Luxury Collection Hotel San Diego
  • US GRANT Luxury Collection San Diego

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).