"Clean and pleasant"

"We had a lovely stay, but found it hard to "figure out" the rhythm of the place. Every time I asked a staff member a question, there was never a confident answer. They were timid and unsure...but very friendly! "

"The different pools on the property were great b/c this avoided crowds. This is definitely a property that takes in sports traveling families/large families. We went the week of spring break. The hotel staff were polite. The property is large to walk around. The pool side food and beverages were pricey and even though we ordered through the QR code system we only got our drinks and didn't get our food so I had to ask for a manager to get reimbursed. Our reservations included breakfast and it was buffet or menu. The breakfast is good and assorted for a one to two night stayer. However, they do not change the menu other than the item of"waffle/pancakes/french toast". The replenishing and omelete station were very slow. The waiters and waitresses however were gracious and attentive. The last thing to share is the room, it is a standard room, the maintenance of the balcony does not look like its consistently power washed, the housekeeping was dissatifactory. The room we received was not clean b/c there were pieces of candy on the edges of the wall in the front lounge area. Whoever "refreshed" the first day, all the kuddos to this person b/c they did more than the bid minimum. The other days not so much. Would I return, only for the convenience of the family atmosphere and the different pool options. "

"Not up to date on website description…. Pet friendly ,staff excellent customer service.. although ***ROOMS ARE VERY DIRTY*** Hotel.com rep cat fished me on this hotel for sure .. We paid way to much money for a 2star hotel :("

"Yes"

"Clean room. Staff was very friendly and helpful. "