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Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

4-star property
Diego Rivera 121, Puerto Vallarta, JAL 1-855-201-7819

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4.3 out of 5
Excellent!
See all 16 Travelocity Reviews

"All rooms are ocean front. Very good food. Outstanding service. " More

By a verified traveler on Mon 15 Mar 2021

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Hotel Description

4-star beachfront resort near Playa de los Muertos

Beachside getaway

Your stay at this South Hotel Zone resort places you within 2 miles (3 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).

All-inclusive

A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, mini golf, and children's pool.

Free WiFi, comfy beds

The 100 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include balconies, 24-hour room service, and LCD TVs with cable channels.

Deluxe Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$196* Per night/room Apr 28 - Apr 29

Exclusive Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Exclusive Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Everyone (7) Couples (2) Family (2)
5 out of 5
All rooms are ocean front. Very good food. Outstanding service.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by Resort Manager

Dear Guest Thank you very much for your valuable review. We hope to see you here again. This is your second home Sincerely Javier Vergara

3 out of 5
Guillermo the waiter in the main restaurant was the most amazing and attentive person and did all he could to maje us happy. He was probably 1 of the few bright spots at the resort. Horrible customer service from everyone else even management. Will never go back

Posted by on Jan 7, 2021

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5 out of 5
The Staff was excellent, food was very good but limited to more seafood which I do not like. My wife loves seafood and said it was wonderful. I will say the staff went out of their way to make stuff I like by excluding the seafood portions. The rooms and views were really good, however the beds are advertised as queen beds but were in fact only double beds which was not ideal given our size. I highly recommend Sunset Plaza

Posted by , from Elysian on Oct 14, 2019

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Comment from Hotel Management

Nov 7, 2019 by Resort Manager

Thank you very much for your 5 star review, I am sharing it with the Chef to work on this matter, Sincerely Javier Vergara

3 out of 5
Clean Very Nice Food !! The hot water wasn’t working in the rm ,After to another rm there was the Sam issue

Posted by on Jul 20, 2019

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4 out of 5
the pool was heated which was great. Not very much to do at night.

Posted by on May 24, 2019

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Comment from Hotel Management

May 28, 2019 by Resort Manager

Dear Guest You are our priority, and as you said, not much to do, because Sunset Plaza Beach Resort & Spa is the perfect location for just to relaxa and enjoy besides pamper you. From all of us Our warmest regards

5 out of 5

Amazing Experience!

If you are looking for an amazing hotel stay this is your place! Everyone is fantastic! I will definitely be back!

Posted by , from California on Oct 23, 2017

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5 out of 5

Very nice & friendly

Very good location, customer friendly staff. Good food, close to airport. Family orinted atmosphere. Would like to go back again next year. Only negative point was too hot but that was not their fault.

Posted by on Jul 4, 2017

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5 out of 5

Wonderful hotel with incredible staff

Jr. suite was incredible. Whole hotel was very clean. Staff was amazing, especially servers at the Aqua bar, poolside and restaurants. Zen spa was wonderful. Staff was very helpful with tips and suggestions. Just wish once we said no to time share presentation they would have stopped pushing. Truly a wonderful 9 days in paradise.

Posted by , from Grove City, Ohio on Sep 18, 2016

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2 out of 5

No Cold Beer

Pros: The views are amazing! Cesar the waiter was wonderful and bartender Adalberto was great!
Cons: Get Cold beer. If you offer drinks have them in stock. It is not acceptable to be out of so many things!
Location: About a four dollar cab ride to downtown. Do NOT do the city and tequila tour unless you want to shop at expensive shops.
Overall good place to go for the price. The food was hit and miss. The main issue for me we the lack of cold beer. They offer nice beers and liquors but are always out. They didn't have any light beer on draft either. Management was not helpful. I felt bad for the waiters too because they did not get tips for bringing beer when there is none! If i was not a beer drinker i would give this hotel a higher rating. This hotel is not the best for children. It seemed to be mostly middle aged adults. It is not a party resort for sure. The hotel next door plays loud music though.

Posted by , from Portland OR on Feb 24, 2016

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3 out of 5

Nice hotel, close to the beach.

The property is quite nice and the majority of the staff is fantastic. There is a lot of pressure to attend the timeshare sales presentation. The food choices are limited and reservations are required for "special event" dinners - but there's no listing of when these dinners occur. Skip the all-inclusive and get tacos in town at Pepe's!

Posted by on Dec 27, 2015

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About the Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Location Diego Rivera 121, Puerto Vallarta, JAL 48330

Renovations + Closures

This property is closed from April 17 2020 to November 30 2020 (dates subject to change).

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Airport transfers
  • Spa/beauty facilities and services
  • Gratuities

  • Taxes included
  • 24-hour room service
  • A la carte dining included
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Gratuities not included
  • All meals included
  • Food and beverage restrictions apply
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • All onsite activities, and facilities and equipment included

Property Features

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. This Art Deco resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 4-star Puerto Vallarta resort is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (8.2 km / 5.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive offers 100 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • Select Comfort beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

El Mirador Bistro Grill - This restaurant serves breakfast, brunch, lunch, and dinner.

La Trattoria di Luciano - This fine-dining restaurant serves dinner only. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Rock climbing nearby
  • Kayaking on site
  • Skydiving nearby
  • Casino nearby
  • Ziplining nearby
  • Horse riding nearby
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

Zen Set Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Noise-free rooms not guaranteed
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunset Beach Plaza
  • Sunset Plaza
  • Sunset Plaza Beach
  • Sunset Plaza Beach Puerto Vallarta
  • Sunset Plaza Beach Resort
  • Sunset Plaza Beach Resort Puerto Vallarta
  • Sunset Plaza Resort
  • Sunset Plaza Beach Resort Pto Vallarta All Inclusive
  • Sunset Plaza Beach Resort Pto All Inclusive
  • Sunset Plaza Beach Pto Vallarta All Inclusive
  • Sunset Plaza Beach Pto All Inclusive
  • Sunset Plaza Beach Resort Spa Pto Vallarta All Inclusive
  • Sunset Plaza Pto Inclusive
  • Sunset Plaza Beach Resort Spa Pto Vallarta All Inclusive

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.