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4.1 out of 5

"The room was awesome and the staff was incredible. The staff checked with me throughout our stay by texting.I would highly recommend Rico's for a Stea ... " More

By a verified traveler on Sat 14 Jul 2018

Hotel Description

Family-friendly 4-star resort with 8 outdoor pools

Near the airport

Your stay at this Camelback East resort places you within 3 miles (5 km) of Wrigley Mansion and Arizona Biltmore Country Club. Castle N' Coasters and North Mountain Park are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features free water park access, a full-service spa, and 3 restaurants. Bring the family and enjoy the lazy river, children's club, and mini golf. Enjoy the 8 outdoor pools and perks like free self parking and free WiFi.

Comfy beds, WiFi

The 563 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, sofa beds, and LCD TVs with cable channels.

One Bedroom Suite, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$135 per night

Room, Accessible, Bathtub (Agave)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Agave)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Ambassador, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Agave)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pointe Hilton Squaw Peak Resort ratings based on 123 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pointe Hilton Squaw Peak Resort

Everyone (21) Couples (1) Family (6)
5 out of 5
Very friendly staff, great location, beautiful pool area.

Posted by on May 18, 2019

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4 out of 5
I called Travelocity specifically to make this bundle reservation from Sunday through Saturday. I received an email confirming this along with flight and rental car, however on Friday, the hotel notified us that we were to check out of our room. We had to pay for an additional night. Hours and time wasted against our vacation, Travelocity finally recognized their error and sent us a credit for the room we had to unexpectedly pay for. It was quite stressful. The hotel was expensive for a 3 star hotel.

Posted by on May 1, 2019

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4 out of 5
Check in was a breeze. They do require a debit/credit card down for incedentals. No need to carry cash around. You can order drinks, food, snacks by adding it to your room account. This made it easier when at the River Ranch area or by the pool. Great place for families. No need to leave the resort. Negatives would be, Rico’s food menu was limiting. Not really family friendly. Limited items. Car rental service was not convenient. They do not deliver to Hotel. You are taken to a small hole in the wall in a very scary part of town. We needed car early and was told by concierge they open at 10 which wasn’t true. 9 am. By the time we got picked up and gathered our car it was 1140. We really needed car at 10.

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 12, 2019 by Front Office

Thank you for your detailed response about your stay and your experience with the car rental service you selected. We are pleased to read you enjoyed our resort and we hope you will be back.

3 out of 5
Nothing unique. Didn’t like => air con in the room stopped working on day 1 and hotel dudn’t Have anybody to repair, I had to pack and be moved to another room, which was better quality. Safe was not working, sent someone to replace battery. Question: could not these feature be checked before letting a guest in?

Posted by , from Charlotte on Apr 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by Front Office

We appreciate your feedback of our stay and we sincerely apologize for the issues you experienced. We will share your comments with management to improve our service standards.

3 out of 5
The water park area was great. The staff are friendly enough. The rooms are not great. For the price, I expect better rooms. They are outdated and im need of repairs. The grout in the bathroom was moldy. One day the water was turned off and they did not go out of their way to meet guests needs. The resort fee is excessive. The only reason to come to the hotel is the water park.

Posted by , from Minneapolis on Mar 21, 2019

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Comment from Hotel Management

Mar 21, 2019 by Front Office

Hi Nicole, thank you for taking the time to post a review of the resort. We appreciate your feedback and will share your comments with our team members.

4 out of 5
A nice quiet weekend stay, but why are your on site restaurants closed for breakfast?

Posted by on Jan 28, 2019

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Comment from Hotel Management

Feb 28, 2019 by Front Office

We appreciate you taking time to provide review and are pleased to read you enjoyed a quiet weekend stay. The resort does have a restaurant on site that serves breakfast, lunch and dinner. The restaurant is located at the front of the property. We hope to see you again very soon.

4 out of 5
Had a wonderful experience with the grandkids was concerned the lazy river was not working but it finally did on our last day. Would have like the cabana lounge to have been open. Staff said it was but it never did. I was glad to hear the hotel is going through a refurbishing, it has been well used. I would recommend the water park put cold water or ice in the pools they were very warm.

Posted by on Aug 7, 2018

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5 out of 5
The room was awesome and the staff was incredible. The staff checked with me throughout our stay by texting.I would highly recommend Rico's for a Steak. We will definitely return to Phoenix and stay at this resort.

Posted by , from NI Louisiana on Jul 14, 2018

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5 out of 5
We had a lot of fun at the water park. The rooms where clean and the staff where helpful and friendly. The lazy river could be a little faster but overall very nice place to stay.

Posted by on May 30, 2018

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5 out of 5

Extra charge

Room was great, people were wonderful. I was surprised to get charged an extra $38 per day for spa facilities that were not used. This should be disclosed up front if it is not something you can decline.

Posted by on May 29, 2018

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About the Pointe Hilton Squaw Peak Resort

Location 7677 N 16th St, Phoenix, AZ 85020

Property Features

Pointe Hilton Squaw Peak Resort offers its guests a full-service spa, a complimentary water park, 8 outdoor swimming pools, and 5 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 48000 square feet (4459 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the family-friendly Pointe Hilton Squaw Peak Resort. Free self parking is available. This 4-star Phoenix resort is smoke free.

  • 563 guestrooms or units
  • 4 levels
  • 28 buildings
  • 3 dining venues
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Built in 1977
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools - 8
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (20.7 km / 12.9 mi)
  • Property shuttles: Shopping center shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Pointe Hilton Squaw Peak Resort offers 563 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Phoenix resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hole-in-the-Wall - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rico's American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Slim Picken's - This Cafe is located by the pool and specializes in American cuisine.

Room service (during limited hours) is available.

Nearby Activities

A health club and a complimentary water park with a lazy river and waterslides are featured at the resort. 8 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Miniature golf on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.00 for adults and USD 8.75 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Squaw Pointe
  • Hilton Squaw Resort
  • Pointe Hilton Squaw Peak
  • Pointe Hilton Squaw Peak Phoenix
  • Pointe Hilton Squaw Peak Resort
  • Pointe Hilton Squaw Peak Resort Phoenix
  • Pointe Squaw Hilton Resort
  • Squaw Peak Hilton Resort
  • Squaw Peak Pointe Hilton
  • Squaw Peak Resort
  • Hilton Phoenix
  • Phoenix Hilton
  • Pointe Hilton Squaw Peak Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.