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4.2 out of 5

"Clean, friendly and helpful staff, rooms were dated. Very nice pools! " More

By a verified traveler on Sat 20 Mar 2021

Hotel Description

Family-friendly 4-star resort near Biltmore Fashion Park

Near the airport

Your stay at this Camelback East resort places you within 3 miles (5 km) of Wrigley Mansion and Arizona Biltmore Country Club. Biltmore Fashion Park and Castle N' Coasters are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features free water park access, a full-service spa, and 3 restaurants. There's fun for all ages with a lazy river and a children's club, and supervised childcare is an added bonus. Enjoy the 8 outdoor pools and perks like free self parking and free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 563 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include iPod docks, refrigerators, and room service.

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$169* Per night/room May 24 - May 25

Room, Accessible, Bathtub (Agave)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Agave)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds (Agave)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Phoenix Resort at the Peak ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Phoenix Resort at the Peak

Everyone (12) Couples (1) Family (11)
2 out of 5
Bathtub didn’t drain, door didn’t close, refrigerator missing a leg. Told staff. Had to call back and get problems fixed again. Hilton is now a budget hotel quality.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Rudy Sharp (GM)

I'm sorry that you had issues with your room and stay. Would you please share your stay details with me so I'm able to research these issues further?

4 out of 5
Clean, friendly and helpful staff, rooms were dated. Very nice pools!

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 26, 2021 by Rudy Sharp (GM)

Thank you for the complements on our staff and water park. I will share with the team!

5 out of 5

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 18, 2021 by Rudy Sharp (GM)

We're glad you enjoyed your stay, thank you for staying with us!

5 out of 5
Every thing was great. Large rooms, property was clean and beautiful. Pool was great.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 12, 2021 by Kyle K (Hotel Manager)

We're glad that you enjoyed our spacious suites and water park! Thank you for staying with us.

4 out of 5

Posted by on Feb 2, 2021

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Comment from Hotel Management

Feb 18, 2021 by Rudy Sharp (GM)

Hi Robin, thank you for the review. Please share any highlights of your stay in the future.

5 out of 5
Very nice pools area, homy, Pleasant and enjoyable. Love the stay.

Posted by , from Seattle WA on Nov 29, 2020

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Comment from Hotel Management

Dec 11, 2020 by Kyle K (hotel manager)

Thank you for the kind words Kenan; we appreciate your review and can't wait for you to come stay again!

2 out of 5
The room was a little dirty, you would expect a clean room as we are in a pandemic but i guess they don't have the expected standard. Pricing was fair for the area but the beds were also uncomfortable. Only reason id return is for the water park.

Posted by , from San Tan Valley on Jul 3, 2020

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4 out of 5

Posted by on Jun 30, 2020

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5 out of 5

Posted by on Jun 29, 2020

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4 out of 5
Very dirty in common areas and pools were VERY crowded. As a guest we didn't get to enjoy the pools as there were mo seats available (not due reduction for COVID) and no towels. The next time we tried the pool was trashed with garbage around seating area. Seems as the sun goes down there are a ton of people loading into cars to depart ( so guess they were not guests of the resort). Very sad situation for a family with three kids on tow

Posted by , from San Diego on Jun 2, 2020

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About the Hilton Phoenix Resort at the Peak

Location 7677 N 16th St, Phoenix, AZ 85020

Property Features

Hilton Phoenix Resort at the Peak offers its guests a full-service spa, a complimentary water park, 8 outdoor swimming pools, and 5 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this resort measures 48000 square feet (4459 square meters) and includes a conference center. A children's pool, a health club, and spa services are also featured at the family-friendly Hilton Phoenix Resort at the Peak. Free self parking is available. This 4-star Phoenix resort is smoke free.

  • 563 guestrooms or units
  • 4 levels
  • 28 buildings
  • 3 dining venues
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Built in 1977
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 8
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Sky Harbor International Airport (PHX) (17 km / 10.6 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Phoenix Resort at the Peak offers 563 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Phoenix resort provides complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hole-in-the-Wall - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rico's American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Slim Picken's - This café is located by the pool and specializes in American cuisine.

Room service (during limited hours) is available.

Nearby Activities

8 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Miniature golf on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night

The resort fee includes:

  • Spa tub access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.00 for adults and USD 8.75 for children (approximately)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Squaw Pointe
  • Hilton Squaw Resort
  • Pointe Hilton Squaw Peak
  • Pointe Hilton Squaw Peak Phoenix
  • Pointe Hilton Squaw Peak Resort
  • Pointe Hilton Squaw Peak Resort Phoenix
  • Pointe Squaw Hilton Resort
  • Squaw Peak Hilton Resort
  • Squaw Peak Pointe Hilton
  • Squaw Peak Resort
  • Hilton Phoenix
  • Phoenix Hilton
  • Pointe Hilton Squaw Peak Hotel Phoenix
  • Hilton Phoenix At The Peak
  • Pointe Hilton Squaw Peak Resort
  • Hilton Phoenix Resort at the Peak Resort
  • Hilton Phoenix Resort at the Peak Phoenix
  • Hilton Phoenix Resort at the Peak Resort Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.