"Dated and pools were so warm they weren’t refreshing " More
Desert Ridge stay
A stay at this Desert Ridge resort places you steps from Wildfire Golf Club and within a 5-minute walk of Desert Ridge Marketplace. Mayo Clinic Hospital and Musical Instrument Museum are also within 3 miles (5 km).
36-hole golf course
This luxury resort features a golf course, a full-service spa, and 6 restaurants. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 5 outdoor pools and perks like free WiFi.
Aug 13, 2022 by Guest Experience Specialist
Dear Lisa, thank you for choosing our hotel for your recent stay. We sincerely apologize for the issue you experienced at the pool and the inconvenience this caused. We will share your concern appropriately to improve our guest experience. We have also taken note of your additional feedback. We are grateful for your patience and hope you will revisit us whenever you return to the area. Best Regards, Brianna Duerr Guest Experience Specialist
Apr 22, 2021 by GM
Dear Valued Guest, We are truly sorry for not delivering the exceptional stay you deserve. Everything we do is aimed at giving each guest an enriching visit, so we are disappointed to know this was not your experience. Please accept our sincere apologies for the customer service issues you encountered. We would like to regain your trust and hope you will give us another chance in the future. Best Regards, Dominic Priola Guest Experience Specialist
As a guest of JW Marriott Phoenix Desert Ridge Resort & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 241106 square feet (22399 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Phoenix Desert Ridge Resort & Spa. For a fee, parking is available. This 4.5-star Phoenix resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
JW Marriott Phoenix Desert Ridge Resort & Spa offers 950 air-conditioned accommodations with video-game consoles and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 63-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Stonegrill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Twenty6 - This cocktail bar specializes in American cuisine and serves lunch and dinner. Open daily.
MERITAGE -an urban tavern - This brewpub specializes in American cuisine and serves lunch and dinner. Open daily.
Revive Spa Bistro - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Roy's Pacific Rim - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.