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Renaissance Phoenix Glendale Hotel & Spa

4-star property
9495 West Entertainment Boulevard, Glendale, AZ 1-855-201-7819
3.8 out of 5
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See all 19 travelocity Reviews

"Not as luxurious as I expected. " More

By a verified traveler on Wed 01 Jun 2022

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Hotel Description

4-star spa hotel near Desert Diamond Arena

Glendale Sports and Entertainment District stay

At this Glendale Sports and Entertainment District hotel, you'll be well placed to visit Desert Diamond Arena and Westgate Entertainment District, both within a 5-minute walk. State Farm Stadium and Tanger Outlets Phoenix are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 29 conference rooms, 24-hour business center, and valet parking. Enjoy the indoor pool and unwind at the bar/lounge and poolside bar.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Jun 9 - Jun 10

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Phoenix Glendale Hotel & Spa ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Phoenix Glendale Hotel & Spa

Everyone (12) Couples (2) Family (4)
1 out of 5

Posted by on May 9, 2023

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Comment from Hotel Management

May 30, 2023 by GM

Dear Elaine,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Renaissance Glendale Management

5 out of 5

Posted by , from Caldwell on Apr 9, 2023

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Comment from Hotel Management

May 17, 2023 by GM

Dear Scott,It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us.Best,Renaissance Glendale Management

1 out of 5

Posted by , from Hermosa Beach on Feb 16, 2023

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Comment from Hotel Management

Mar 8, 2023 by GM

Dear Christopher,We sincerely regret that you did not enjoy your stay. We strive to exceed each of our valued guests’ expectations and apologize that we fell short. We hope you will afford us a chance to make up for the lost commendations with an improved visit in the future. Thank you for sharing your feedback.Sincerely,Renaissance Glendale Management

5 out of 5
Vary nice

Posted by on Aug 7, 2022

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Comment from Hotel Management

Aug 8, 2022 by GM

Dear Robert, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Renaissance Glendale Management

4 out of 5
Not as luxurious as I expected.

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jun 10, 2022 by Jung Park

Thank you choosing Renaissance Glendale Hotel & Spa. I apologize that we couldn't meet your expectation level for your stay. We appreciate your feedback.

5 out of 5
So awesome and friendly! Great atmosphere and welcomed my dog and all the guests for a busy Christmas Day with a smile

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 27, 2021 by Jung Park

Thank you for choosing Renaissance Glendale Hotel & Spa. We are so happy to hear that you had a great stay with us. And we look forward to have you back here in near future!

5 out of 5
Did get downgraded from a king to a queen room but we did get a early check in which was very nice! Very nice hotel that is close to the stadium and dining options.

Posted by , from Caldwell on Dec 14, 2021

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Comment from Hotel Management

Dec 14, 2021 by Jung Park

Thank you for choosing Renaissance Glendale Hotel. I apologize that king was not available at the moment of your check in. We look forward to see you back here again in near future.

5 out of 5

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 24, 2021 by Front Office Manager

Thank you for your feedback. We are happy to see you enjoyed your stay with us!

2 out of 5

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 16, 2020 by CM

We are sorry to see you did not enjoy your stay with us. If there is anything you feel we could improve on please do not hesitate to let us know

1 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 25, 2020 by Frank

I'm sorry to see that we were unable to provide you with a satisfactory hotel experience. I'd love to hear what we could do to improve.

About the Renaissance Phoenix Glendale Hotel & Spa

Location 9495 W Coyotes Blvd, Glendale, AZ 85305

Property Features

Renaissance Phoenix Glendale Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is available in public spaces for a fee. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A spa tub, a fitness center, and a sauna are also featured at the business-friendly Renaissance Phoenix Glendale Hotel & Spa. Parking is available for a fee. This 4-star Glendale hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 11 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Phoenix Glendale Hotel & Spa offers 320 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Glendale hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Soleil Restaurant - This restaurant serves breakfast, lunch, and dinner.

Rays - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby

Spa Services

Spa Botanica has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17 per person
  • Fee for in-room wireless Internet: USD 6.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 6.95 per day (rates may vary)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Glendale Phoenix
  • Renaissance Phoenix Glendale
  • Renaissance Phoenix Glendale Hotel
  • Renaissance Glendale Hotel Glendale
  • Glendale Renaissance
  • Renaissance Glendale Hotel And Spa
  • Renaissance Phoenix Glendale Hotel Spa
  • Renaissance Phoenix Glendale &
  • Renaissance Phoenix Glendale Hotel & Spa Hotel
  • Renaissance Phoenix Glendale Hotel & Spa Glendale
  • Renaissance Phoenix Glendale Hotel & Spa Hotel Glendale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.