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"The parking was rough...we have. Truck.... " More

By a verified traveler on Mon 20 Sep 2021

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Hotel Description

4-star spa hotel in Midtown

Heart of Phoenix

Your stay at this Midtown hotel places you within 2 miles (3 km) of Barrow Neurological Institute and Saint Joseph's Hospital and Medical Center. Heard Museum and Phoenix Theatre are also within 3 miles (5 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like on-the-go breakfast and WiFi in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and concierge services.

Free WiFi, comfy beds

The 105 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs with cable channels provide entertainment options, and other amenities include refrigerators and down comforters. Change of towels is available on request.

King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Nov 2 - Nov 3

King Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Junior Suite w/roll in shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Junior Suite View Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Queen Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Clarendon Hotel and Spa ratings based on 23 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Clarendon Hotel and Spa

Everyone (11) Couples (4) Family (7)
5 out of 5
The parking was rough...we have. Truck....

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by Rai

Thank you for your review, we have street parking and paid parking in our lot.

5 out of 5
It was a different change of scenery. Very nice that they provided drinks and snacks.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by Rai

Thank you for your review!

2 out of 5

Posted by on Jul 26, 2021

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2 out of 5
The fire alarm was taped to the wall. The walls where very dirty. The whole room was very dark and there was not enough lighting. Three of the light switched did not work.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 20, 2021 by Rai

Thank you for your review, we are currently in the middle of renovations and improvements to our rooms and property as a whole. Did you let the Front Desk know what was going on with your room? Please contact us directly so we can see about a refund for you.

5 out of 5
Very friendly staff. Easy check in.

Posted by on May 6, 2021

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Comment from Hotel Management

May 7, 2021 by Rai

Thank you for your review, we appreciate it!

5 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 7, 2021 by Rai

Thank you for your review, we appreciate it!

4 out of 5
I didn't wait to stay in a normal chain hotel and this was perfect. Not upscale but it was a nice place and the restaurant food was very good. A few weird things - sometimes the pool was not cleaned or maintained and with the hotel being enclosed you can hear every room being cleaned if you're sitting by the pool enjoying your coffee. Services were limited with COVID but they tried to keep things as normal as they could. I would stay here again.

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 11, 2021 by Rai

Thank you for your honest review! We are so glad to hear you enjoyed your time with us, and we will take your feedback to heart!

1 out of 5
Just awful. It was very run down, lights didn’t have covers, just a bare lightbulb. Virtually no hot water, and even if it did work it was an exercise in futility because the shower head was broken and the pipe from the wall not secured, so the head just foooes around. Don’t think about trying to sleep in, housekeeping will be knocking on your door at the crack of dawn and will keep coming back. Motel 6 would be a substantial upgrade.

Posted by on Feb 21, 2021

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Comment from Hotel Management

Feb 23, 2021 by Rai

Thank you for your review, we apologize for the issues you experienced during your stay. A quick call or Whistle message to the Front Desk could have resulted in a quick room move! Our housekeeping staff should definitely not be knocking before 11am, I will speak to our Housekeeping Manager about this. We hope you give us another chance in the future, have a great afternoon!

3 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by Rai

Thank you for your review, how can we improve in the future?

5 out of 5

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 17, 2020 by Rai

Thank you for your feedback!

About the The Clarendon Hotel and Spa

Location 401 W Clarendon Avenue, Phoenix, AZ 85013

Property Features

The Clarendon Hotel and Spa offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Spa services, multilingual staff, and coffee/tea in a common area are also featured at The Clarendon Hotel and Spa. For a fee, parking is available. This 4-star Phoenix hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • Built in 1972
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Metro station: Indian School - Central Station (0.8 km / 0.5 mi)
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

  • Separate bedroom
  • Memory foam beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Fuego at the Clarendon - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fuego Bar - This bar specializes in Mexican cuisine. Happy hour is offered. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Prepaid credit cards are not accepted for any bookings or onsite payments

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Destination fee: USD 25.32 per accommodation, per night. This fee does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarendon Hotel
  • Clarendon Hotel Phoenix
  • Clarendon Phoenix
  • Hotel Clarendon
  • The Clarendon And Spa Phoenix
  • The Clarendon Hotel and Spa Hotel
  • The Clarendon Hotel and Spa Phoenix
  • The Clarendon Hotel Spa by GreenTree
  • The Clarendon Hotel and Spa Hotel Phoenix

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.