Your stay at this Midtown hotel places you within 2 miles (3 km) of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Heard Museum and Arizona Opera are also within 3 miles (5 km).
Renovated in 2016
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.
Hilton Garden Inn Phoenix Midtown ratings based on 10 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Hilton Garden Inn Phoenix Midtown
Everyone (5)Family (3)
1 out of 5
This property is advertised as non smoking. There are cigarette butts everywhere at the pool. In addition, the pool heater was not working and it was unusable, the spa was out of order, the bar, restaurant and room service were not available. The noise ALL NIGHT was unbelievable. Plus, the MOLD in the bathroom was disgusting. It is supposed to be pet friendly, which I did not know, but I soon figured out when I heard barking dogs all night and dog poop outside the front entry. I would never recommend this property.
Posted by a verified traveler on Mar 1, 2021
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2 out of 5
Staff was great, but the beds were motel 6 quality and one of the hardest i have slept on especially for the price. Pool was outside which will be great during summer, but jaccuzi broken. I know "due to covid" many places dont have breakfast, but they could have given a danish or cereal container with milk or something for the price. Overall pretty disappointing.
Posted by a verified traveler on Feb 28, 2021
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4 out of 5
Didnt like the pillows, too soft. Thought we were getting 2 queen beds but it was 2 doubles.
Posted by Alexis, from Spokane on Oct 16, 2019
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3 out of 5
This hotel is well kept for a structure of its age, and clean. The staff are nice, and friendly. Guess I am getting picky, though. Parking area not visible flobby, and vice versa. Advice? Check in, unload, go park and walk a block back. Locating my room required a winding path through the large common areas, through a back door, past the pool, through another door and then the elevator....shlepping suitcases. I reserved (through Travelocity) a few weeks in advance. Was charged one rate which, just prior to leaving for hotel, dropped by $40. Took 1/2 hour trying with Travelocity to get the reduced rate. Room had a lovely view of very large generating station 30 yards away and hard up against the elevator.Too much to complain about for a one night stay. Bed was adjustable, sign at check on the counter advised me so. Could not find the knob to adjust it until I was leaving the next day (under the sheets, under the mattress cover, on the side of the mattress...a hint to its location would have come in handy, but again, it was 11:00 p.m. and I just wanted to sleep. Was there for a meeting. When I asked the front desk where it was, they said "no such event", then (more discussion), "yes, I guess we do". Where? "Don't know", go look at the rooms over there. Return for another stay there? Probably not.
Posted by a verified traveler on Apr 29, 2019
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Comment from Hotel Management
May 9, 2019
by Jay AL Kilani
I would like to start by sincerely apologizing to you about not meeting your expectations at your recent stay at Hilton Garden Inn Phoenix Midtown. We pride ourselves in excellent customer service and it seems we have let you down. I have discussed the issue with my Director of Rooms as well as my engineering team so we can ensure that the issues you encountered will not happen again. I hope you will give us a chance, by staying with us again, to show you that your unsatisfactory stay was an exception.
3 out of 5
Bed too firm. No airport pickup. Courtesy shuttle not always consistent or on time.
Posted by a verified traveler on Jan 10, 2019
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5 out of 5
The manager was excellent. He attended to ever matter immediately and was polite and very corteous.
Posted by Turkessa, from Texas on May 7, 2018
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Comment from Hotel Management
May 22, 2018
by Hilton Garden Inn Phoenix Midtown
Dear Valued Guest,
Thank you for choosing to stay at Hilton Garden Inn Phoenix Midtown. It was indeed our pleasure to know that you enjoyed your stay with us. My team and I look forward to the pleasure of welcoming you back again.
Warm Regards,
Amber M
Sales Coordinator
3 out of 5
Overpriced, but clean
Pros:The staff and location
Cons:Service during breakfast
My business partner & I were in town for a training. The location of this hotel was closest to our training center. The area is a business district, which was fine for us. The hotel itself was a little lack luster for the price. We were there during a peak season, but for over $200 a night I was expecting more. Overall the room was clean and so was the rest of the hotel. The breakfast buffet in the hotel restaurant was extremely over priced for the food that was offered. The saving grace for this hotel is the staff. Luis at the front desk was so nice and accommodating. The rest of the staff was also great with the exception of the servers during the breakfast. We did not have a server during our breakfast until it was time to leave and they brought the check.
Posted by a verified traveler on Mar 8, 2018
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5 out of 5
Better Than Expected
Stayed 1 night and expectations were surpassed. Room was perfect and very comfortable, would book again.
Posted by K.C., from Las Vegas on Mar 6, 2018
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5 out of 5
Hilton Garden Inn Phoenix Midtown
Pros:Hotel was clean and housestaff was very hospitable.
Location:I came to Phoenix for a job interview, but I did have time to enjoy some the restaurants nearby the hotel.
I booked my stay at this Hilton hotel for a job interview at the nearby hospital. Hotel staff were adept at answering any questions and quick to recommend nearby restaurants for my day prior to my interview. Shuttle was first-come first-serve, but one can schedule ride albeit limited to a 5-mile radius. Pool and fitness room seemed nice.
Posted by Will, from KS on Dec 17, 2017
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5 out of 5
Great hotel and location
Everyone was great, hotel was quiet and clean will recommend to any one that I know..
Hilton Garden Inn Phoenix Midtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 7100 square feet (660 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Phoenix Midtown. A free area shuttle within 5 miles is available. Free self parking is available. A complete renovation of Hilton Garden Inn Phoenix Midtown was completed in August 2016. This 3-star Phoenix hotel is smoke free.
156 guestrooms or units
10 levels
2 buildings
7100 sq ft of conference space
660 sq m of conference space
Built in 2003
Business facilities
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
Convenience store
Gift shop
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Water dispenser
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Free area shuttle
Grocery/convenience store
Laundry facilities
Sofa bed
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
, Internet access - wireless
Parking
Free self parking
Transport
Metro station: Indian School - Central Station (0.4 km / 0.3 mi)
Property shuttles: Free area shuttle within 5 miles
Parking: Free self parking
Room Amenities
Hilton Garden Inn Phoenix Midtown offers 156 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with king sofa beds. Pillowtop beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in August 2016.
Pillowtop beds
Pull-out sofa bed
MP3 dock
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Rainfall showerhead
Rollaway beds (surcharge)
Housekeeping (on request)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM and 10:00 AM.
Great American Grill - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices available
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 1:00 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per day.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 50 per accommodation, per stay, plus a deposit of USD 0.00 per stay
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 25 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Debit card deposit required
Property is cleaned with disinfectant
Car not required
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 17
Contactless check-in is available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 2
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for to-go breakfast: USD 7.50 for adults and USD 7.50 for children (approximately)
Pet deposit: USD 0.00 per stay
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Garden Inn Midtown Hotel Phoenix
Hilton Garden Inn Midtown Phoenix
Hilton Garden Inn Phoenix
Hilton Garden Inn Phoenix Midtown
Phoenix Hilton Garden Inn
Phoenix Hilton Garden Inn Midtown
Hilton Garden Inn Phoenix Hotel Phoenix
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix/Midtown
Hilton Garden Inn Phoenix Midtown Hotel
Hilton Garden Inn Phoenix Midtown Phoenix
Hilton Garden Inn Phoenix Midtown Hotel Phoenix
You should know
Pool access available from 7 AM to 10 PM.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Hilton Garden Inn Phoenix Midtown is 8.4 mi (13-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hilton Garden Inn Phoenix Midtown.
Free breakfast isn't provided at Hilton Garden Inn Phoenix Midtown, but to-go breakfast is offered for a fee of USD 7.50 for adults and USD 7.50 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.
No, there is no casino at this hotel, but Casino Arizona (25-min drive) and Desert Diamond Casino - West Valley (29-min drive) are nearby.
Check-in is from 3 PM - 1:00 AM.
This hotel offers free self parking.
Hilton Garden Inn Phoenix Midtown features an outdoor pool. Guests can enjoy pool access from 7 AM to 10 PM.
Yes, there is a restaurant on site.
There are no spa services available at this hotel.
Hilton Garden Inn Phoenix Midtown is 3.1 mi away from Phoenix.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
