4.3 out of 5

"Except for false fire alarm at 2:30am, my stay was very pleasant. When I needed extra wash clothes the staff responded immediately. " More

By a verified traveler on Wed 31 May 2017

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Hotel Description

Hyatt Regency Phoenix puts you in the heart of Phoenix, within steps of Phoenix Convention Center and Venues and Herberger Theater Center. Highlights at this hotel include 4 restaurants, an outdoor swimming pool, and a 24-hour fitness center.

You can enjoy flat-screen TVs with cable channels, and all 693 rooms feature free WiFi, iPod docks, and wired Internet. In-room dining is easy with amenities like refrigerators and room service. Premium bedding and designer toiletries are nice touches to enhance your stay. Additionally, coffee/tea makers, video-game consoles, and safes are available.

The restaurant, Compass Arizona Grill, serves American cuisine and is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the spa tub and pool loungers. 48,000 square feet (4 square meters) of event facilities include 32 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Full breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Downtown Phoenix hotel include Phoenix Symphony Hall and Talking Stick Resort Arena.

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99 per night

Guest Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guest Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guest Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Phoenix ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Comicon convention

Pros: Because I am disabled the location to the convention center was very important. The staff was Exceptional, pleasant and helpful and informative.
Cons: 1) Add 3 more elevators. 2) Put sleep number mattress in rooms. 3) Put end table beside bed for CPAP machines.
Location: Convention center. Several restaurants and numerous bars. Baseball field and casino.
Except for false fire alarm at 2:30am, my stay was very pleasant. When I needed extra wash clothes the staff responded immediately.

Posted by , from Florence, AZ on May 31, 2017

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4 out of 5

Close to everything downtown

Pros: Right downtown
Cons: Upgrading to room a little worn.
Nice hotel real close to everything you need to do downtown. Rooms are clean but needs some upgrading, new carpet and curtains would be nice. Had a balcony room that was nice to sit out and have coffee in the morning.

Posted by on Sep 19, 2016

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5 out of 5

Excellent-

Great location with lots of great restaurants in walking distance. Room was comfortable and clean. Parking is ridiculously expensive and bottles of water were more expensive than at the airport which sucked because tap water tastes like salty dirt. Valets were awesome, especially Rick.

Posted by , from KFalls on Sep 12, 2016

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5 out of 5

Gorgeous, DT location. Beautiful setting

Unfortunately we were only there for one night but we had a great time. Also-we had to order room service at about midnight and the food was not very good- that was the only negative I would write about

Posted by , from D on Sep 5, 2016

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4 out of 5
hotel was excellent but we had a problem with tv first night.

Posted by on Jan 11, 2016

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5 out of 5

Great Hotel

Pros: Room had a great view, very clean nice staff.
Cons: At this time I can not think of anything.
Location: Walking distance to US Airways Arena a huge plus!!!!
I had a great time, we went to both U2 concerts !!!!!!!!!!!!!!!!!!!!!

Posted by , from Texas on May 30, 2015

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5 out of 5

Home 2 Suites, 1800 Division Street, Nashville, TN

We were so pleased with this hotel. The rooms are very large, clean and comfortable. The shuttle is very accommodating. We were in Nashville for a wedding and other guests in other hotels said they had to get taxi's. We only had to get a taxi to and from the airport. Other than that, the hotel shuttle took us and picked us up everywhere we wanted to go. They also have a nice little breakfast buffet that is included in your stay. All of the staff (front desk, room cleaners, shuttle drivers, etc.) were friendly and so polite. And check out the local neighborhood while you're here. We found a fabulous chicken restaurant (Hattie B's) that was so good the line to get in wrapped around the block. And also a special little cupcake place (Gigi's) right beside the chicken place. Both were right behind the hotel. My daughter wanted an updo for the wedding and there was a salon right across the street. We will definitely stay here again next time we visit Nashville.

Posted by on Mar 23, 2015

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3 out of 5

Cheaper than the Sheraton, and it shows

The hotel was fine for my purpose - traveling alone for a conference across the street. If I were with my family I would have been disappointed; the pool is super tiny.

Posted by , from Spokane, WA on May 6, 2013

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4 out of 5

Comfortable and quiet stay

Pros: Close restaurants, Quiet, friendly and helpful staff
Cons: No free Internet
Stayed here during a conference at the Hyatt. Room was very large and clean. Extremely quiet, though the hotel was quite busy. Very comfortable beds. Staff exceptionally nice, front desk offering late checkout easily, concierge getting a microwave brought to my room at no charge so I could heat up food for lunch, and a very kind waiter walking from the meeting rooms over to the Einstein bagels on site to get me a specific request (I thought he was just going to get more of a certain bagel type from the kitchen . . . ). Pool area small but pleasant. Excellent exercise room with lots of equipment. Restaurants on site all reasonable food-wise, and Networks was awesome at getting me some food to go, including beer (avoiding room services charges)! Nice lobby and conference rooms. Convenient downtown location, close to airport. Appreciated easy checkout and Fastboard computer making boarding pass printing super easy. Did not bother to pay for internet ( $15/day!) because easy to use in lobby, conference area, and restaurants. Some nitpicky negatives that someone paying more for this room might want to reconsider (don't know that I'd spend $200-300 for this hotel, but it was great for the conference rate I got): rooms on the inside of the hotel do not have an outside window but rather one that looks into the hall, no natural light and an overall poorly lit room was a little depressing. The set up of the room a little odd: TV in a corner not in front of the bed, there was a little bar area complete with sink, but the mini fridge was in the TV cupboard on the other side of the room, and the bathroom was tiny given the scale of the room and the huge closet. Bathroom fan also very loud. None of these things particularly bothered me, but again, might if I were paying more. Perhaps not an issue in the rooms with windows. Overall a very pleasant, comfortable stay.

Posted by on Mar 25, 2013

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5 out of 5

Good locatione for walking to the Suns's game.

Pros: Close restaurants, Quiet, walk to us airways arena
Cons: No free Internet
Perfect location for a Sun's game and the revolving restaurant is great.

Posted by , from Tucson, AZ, USA on Feb 8, 2012

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About the Hyatt Regency Phoenix

Location 122 N 2nd St, Phoenix, AZ 85004

Property Features

Hyatt Regency Phoenix offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 48,000 square feet (4 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Hyatt Regency Phoenix. For a fee, parking is available.

  • 693 guestrooms or units
  • 21 levels
  • 4 dining venues
  • 32 conference rooms
  • 48,000 sq ft of conference space
  • 4 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (8.7 km / 5.4 mi)
  • Metro station: 3rd Street - Washington Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Phoenix offers 693 air-conditioned accommodations with iPod docking stations and video-game consoles. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Compass Arizona Grill - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Networks Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Terrace Cafe - This café specializes in American cuisine and serves breakfast only.

Einstein Brothers Cafe - This café serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, spa tub, and sundeck are located on the Hyatt's third floor. Guests have 24-hour access to the fitness center with cardio and weight-training equipment, complimentary bottled water, and towels. Tennis courts (surcharge) are located across from the hotel. Guests can also play a couple games at the nearby bowling alley. Encanto Park and Recreation Area, three miles away, features an amusement park in addition to playing fields, playgrounds, and a lake with paddle boats and fishing. Golf courses and horse riding are within 15 miles of the Hyatt. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

  • Manicures and pedicures

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Fee for in-room wired Internet: USD 15.95 per night (rates may vary)
  • Self parking fee: USD 23-33 per day (in/out privileges)
  • Valet parking fee: USD 15-33 per day
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Phoenix
  • Hyatt Phoenix Regency
  • Hyatt Regency Hotel Phoenix
  • Hyatt Regency Phoenix
  • Phoenix Hyatt
  • Phoenix Hyatt Regency
  • Phoenix Regency
  • Phoenix Regency Hyatt
  • Regency Hyatt Phoenix
  • Regency Phoenix
  • Hyatt Regency Phoenix Hotel Phoenix
  • Hyatt Regency Phoenix Hotel
  • Hyatt Regency

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.