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Sheraton Phoenix Downtown

4.0 star property
4-star hotel near Phoenix Convention Center

Choose dates to view prices

Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
Creator video
Lobby
Property amenity
Banquet hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
340 N 3rd Street, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

City view

Club Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, City View

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(4 reviews)
  • 728 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, City View

Presidential Suite, 1 Bedroom, City View | Living area | 65-inch flat-screen TV with cable channels, TV, pay movies

Presidential Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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Exterior

Hyatt Place Phoenix / Downtown

Downtown Phoenix
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,505 reviews
$178 nightly
The price is $201
Jan 25 - Jan 26
Total with taxes and fees
Hyatt Place Phoenix / Downtown

About the neighborhood

Phoenix

City center retreat .Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Mortgage Matchup Center. Chase Field and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Arizona Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Mortgage Matchup Center - 8 min walk - 0.5 miles
  • Chase Field - 10 min walk - 0.6 miles

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Barrel & Bushel - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Jacy & Dakota's - ‬5 min walk
  • ‪Westin Executive Club - ‬4 min walk

About this property

Sheraton Phoenix Downtown

4-star hotel near Phoenix Convention Center
Sheraton Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 26 meeting rooms, and limo/town car service. Event space at this hotel measures 111961 square feet (10401 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Phoenix Downtown. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 1003 guestrooms or units
  • 31 levels
  • 2 dining venues
  • 2 bars or lounges
  • 111961 sq ft of conference space
  • 10401 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Sheraton Phoenix Downtown offers 1003 accommodations with safes and coffee/tea makers. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Breakfast, lunch, dinner served; American cuisine
The Westin Phoenix Downtown
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,004 reviews
$216 nightly
The price is $244
Jan 23 - Jan 24
Total with taxes and fees
The Westin Phoenix Downtown

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 51 per night)
  • Secured, covered valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.92 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 51 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

How close is Sheraton Phoenix Downtown to the airport?

Sheraton Phoenix Downtown is 6.6 mi (14-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Phoenix Downtown?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on Feb 1, 2026 start from $167.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Phoenix Downtown have an airport shuttle?

Airport shuttle services are not available at Sheraton Phoenix Downtown.

Does Sheraton Phoenix Downtown offer free breakfast?

Free breakfast isn’t provided at Sheraton Phoenix Downtown, but full breakfast is offered for a fee of between USD 12 and 18 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Sheraton Phoenix Downtown?

No, there is no casino at this hotel, but Casino Arizona (18-min drive) and Vee Quiva Casino (21-min drive) are nearby.

What time is check-in at Sheraton Phoenix Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Phoenix Downtown?

Free parking is not available at this hotel. Self parking is available for USD 51 per night, and valet parking for USD 61 per night.

Does Sheraton Phoenix Downtown have a pool?

Sheraton Phoenix Downtown features an outdoor pool.

Does Sheraton Phoenix Downtown have a restaurant?

There are 2 onsite restaurants, offering options like brunch and light fare.

Does Sheraton Phoenix Downtown have a spa?

There are no spa services available at this hotel.

How close is Sheraton Phoenix Downtown to downtown Phoenix?

Sheraton Phoenix Downtown is 0.4 mi away from Phoenix.

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay... loved it.

Very clean room and loved the smell (and bath products, I actually went online later and bought some!). The front desk were so nice and accommodating. After my flight got cancelled, I went right back there and stayed one more night rather than stay closer to the airport. I chose to travel there on the trains, and it was very easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2025

10/10 Excellent

sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable, staff are friendly. I've enjoy stay in Sheraton, I will come back again.
Stayed 2 nights in Sep 2025

8/10 Good

Harry

Stayed 2 nights in Sep 2025

2/10 Terrible

Cristian

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

AMIR MEHDI

Stayed 2 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, horrible parking!

The Sheraton Downtown Phoenix was clean and the staff was friendly. The restaurants had good food, not spectacular but good. The pool was nice and the bartender at the pool was very attentive. My only complaint and it is a big one is there is very little parking. I had to park my car two blocks away in a public lot. We attend a convention at this location every year at this time. Although, it is convenient to stay at the hotel that hosts the convention, next year I will stay somewhere else due to the parking challenges in the Arizona heat.
Stayed 3 nights in Aug 2025

10/10 Excellent

Myia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice smelling soap
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Stayed 2 nights in Aug 2025

6/10 Okay

Lynnette

Business traveler
Liked: Cleanliness, amenities
I would have given a better review, but I didn't enjoy my stay due to staff's failure to resolve a reported issue at the beginning of my stay. The shower head was not working, and I ask if it could be looked at. The clerk (Aliyah) assured me that she would send someone to my room to inspect it, which she never did. The next day, same thing, no one was ever sent to fix the shower. I mention this again to the clerk Aliyah and no response. I ended up having to use the hand attachment the entire stay. At check out 2 days later, I mentioned this issue to her again, and she failed to apologize nor ofter me any credit towards my stay. Lastly, as a Sheraton member, I asked her if I received my daily credit for my food/drinks for the day, and she stated Yes. As I was leaving, I checked the charges on my bill and noticed that she did not enter the daily credit, and I had to return back to the hotel and spoke with another clerk who confirmed that I did not receive the credit, and she refunded the amount and reissued me a final check-out receipt. As a Sheraton Hotel, I expected the concern with the shower to be addressed immediately, and it wasn't. My organization paid a lot of money to have Sheraton host a two-day event including reservations for several hundreds guests. I was not happy with the lack of response to a simple concern. Nobody ever stopped by the room to inspect the shower, the staff did not call or ask how to make my stay better or even offer me a different room.
Stayed 2 nights in Aug 2025

10/10 Excellent

ana

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Very quet time of year because of the heat. Excellent service and food in the hotel restaurant - could not be happier!
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittiany, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and felt well-worth the cost, felt very secure and comfortable; plus the gym was fabulous!
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Lesley

Traveled with family
Disliked: Property conditions & facilities
Pool
Stayed 2 nights in Jul 2025