SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel near Celebrity Theater in Phoenix

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Exterior
Outdoor pool
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(274 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Heart of Phoenix.With a stay at this Downtown Phoenix hotel, you'll be within half a mile (1 km) of Celebrity Theater and 6 miles (10 km) of Chase Field. Mortgage Matchup Center and Phoenix Convention Center are also within 6 miles (10 km).

What's nearby

  • Celebrity Theater - 5 min walk - 0.3 miles
  • Ballet Arizona - 9 min walk - 0.5 miles
  • El Zaribah Shriners Auditorium - 3 min drive - 1.9 miles
  • Phoenix Convention Center - 5 min drive - 3.6 miles
  • Chase Field - 5 min drive - 3.6 miles

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel near Celebrity Theater in Phoenix
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

How close is SureStay Hotel by Best Western Phoenix Airport to the airport?

SureStay Hotel by Best Western Phoenix Airport is 4.1 mi (7-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on Dec 14, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have an airport shuttle?

SureStay Hotel by Best Western Phoenix Airport offers a free airport shuttle, available 24 hours a day, at scheduled times.

Does SureStay Hotel by Best Western Phoenix Airport offer free breakfast?

SureStay Hotel by Best Western Phoenix Airport offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Phoenix Airport?

No, there is no casino at this hotel, but Casino Arizona (14-min drive) and Lone Butte Casino (19-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 30.00 (subject to availability).

Is there free parking at SureStay Hotel by Best Western Phoenix Airport?

This hotel offers free self parking. Extended parking is available for USD 15 per day.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport features an outdoor pool.

Does SureStay Hotel by Best Western Phoenix Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Phoenix Airport to downtown Phoenix?

SureStay Hotel by Best Western Phoenix Airport is 3.4 mi away from Phoenix.

Reviews

SureStay Hotel by Best Western Phoenix Airport Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 778 out of 1423 reviews
Rating 8 - Good. 361 out of 1423 reviews
Rating 6 - Okay. 141 out of 1423 reviews
Rating 4 - Poor. 54 out of 1423 reviews
Rating 2 - Terrible. 89 out of 1423 reviews

Reviews

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, close to venue.
Stayed 4 nights in Nov 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Nov 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The airport shuttle was nice and the room clean and decently decorated, but it’s a motel in an ugly area, so window shades stayed shut m, making for a dark room and I managed to walk past a prostitute on my way to the room. Have no idea how it managed an 8.6 rating.
Stayed 1 night in Nov 2025

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The area around the front of the gate was surrounded by folks from the homeless shelter just down the block. The lights were very dim at 8pm. We had told the folks that we not going to make it by four pm to receive our refund. It was a very unsafe area for a family to be placed in.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna, GOLDEN

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

CARLA, PHILADELPHIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, but in a very industrial area very close to the airport. Do not let the “street view” dissuade you.
Stayed 1 night in Sep 2025

6/10 Okay

AMY, GORHAM

Liked: Cleanliness, staff & service
Property was a motel with room doors on the exterior. It was located in an area that was not safe for walking and had no nearby restaurants and no restaurant at the property. The physical building was well maintained and the room was clean and the desk staff helpful. But I didn't stay and moved to a different hotel because of lack access to restaurants and room door on exterior. Property should be described as a motel not a hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money motel

Clean, comfortable, well decorated room and bathroom. AC worked well as did the appliances. As I was very tired at check in, I left my passport at reception and they returned it safely to my room before we left. Great service!
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Abdul

Traveled with partner
Liked: Amenities
Good hotel if one is on budget. Looks like newly renovated, clean with average breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Rickey

Stayed 1 night in Sep 2025

2/10 Terrible

Peyton

Stayed 1 night in Aug 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They screwed up my reservation and I was charged for a night I was not even in Phoenix. When I called they could have cared less. Never got to speak with a manager and the person on the phone had a totally bad attitude. I stayed at a different property when I arrived in Phoenix.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anchaath, muskegon

Liked: Cleanliness, staff & service
Cleaning
Stayed 1 night in Aug 2025

6/10 Okay

RJ

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Its a bed to sleep on. nothing over the top but got the job done
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Disliked: Staff & service
The mirror
Stayed 1 night in Sep 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Hilary L

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was very surprised

Great place ,the pool was really nice,the area outside the hotel was not a good neighbor..
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle 24hrs and breakfast
Stayed 6 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Larenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room quiet area friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy, West Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025