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"Everything’s was 😊 staff were very polite room was very clean " More

By a verified traveler on Sun 07 Mar 2021

Hotel Description

4-star hotel near Phoenix Convention Center

Central Phoenix getaway

At this Downtown Phoenix hotel, you'll be well placed to visit Arizona State University - Downtown Phoenix and Roosevelt Row, both within a 5-minute walk. Phoenix Convention Center and Phoenix Suns Arena are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

IPod docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 242 guestrooms also offer iPod docks and LCD TVs with cable channels. 24-hour room service, WiFi, and first-run movies are also available.

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$161* Per night/room Aug 17 - Aug 18

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Studio Suite, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Phoenix Downtown ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Phoenix Downtown

Everyone (3) Couples (3) Family (5)
1 out of 5

Posted by on Mar 20, 2021

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5 out of 5

Posted by on Mar 19, 2021

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5 out of 5
Everything’s was 😊 staff were very polite room was very clean

Posted by on Mar 7, 2021

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4 out of 5
Great place. Lovely staff! Clean and covid friendly. Great bars and restaurants near the area and amazing views

Posted by on Feb 15, 2021

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4 out of 5
Clean. Friendly staff. Large rooms for double beds. Comfortable beds and nice city view. No parking is a bummer. You pay $18 a day in close structure or fine meter for 2 hrs and I think free between 10 pm and 7

Posted by on Jan 30, 2021

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5 out of 5
Excellent location downtown. Walking distance from places and the metro station.

Posted by , from Las Cruces on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Courtney, Guest Experience Specialist

Thank you for your positive review!

2 out of 5
They said there was parking and I had to park at another location

Posted by on Sep 18, 2019

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4 out of 5
No parking, had to pay for internet. It was clean and fun to stay downtown

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 23, 2019 by Courtney, Guest Experience Specialist

Dear Jessica, Thank you for choosing to stay with us! We love our location downtown, however that means parking can be a little more pricy. We always want to make sure our guests are aware of any additional costs at the time of booking, so I will pass on your comments to ensure we are stating that clearly in our booking process!

5 out of 5
Starbucks coffe, very good food. Hotel workers have kind hospitality. Clean rooms and comfortable beds. Starbucks coffee in room.

Posted by on Apr 21, 2019

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Comment from Hotel Management

May 7, 2019 by Courtney, Guest Experience Specialist

Thank you for your kind review. Our restaurant, Province, has specially crafted drinks and locally sourced food that we love! Come back to see us again soon!

About the The Westin Phoenix Downtown

Location 333 N Central Ave, Phoenix, AZ 85004

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from June 1 to June 10:

  • Swimming pool

Property Features

The Westin Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 9308 square feet (865 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly The Westin Phoenix Downtown. Parking is available for a fee. This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 9 levels
  • 9308 sq ft of conference space
  • 865 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sky Harbor International Airport (PHX) (9.2 km / 5.7 mi)
  • Metro station: Van Buren - 1st Ave Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Phoenix Downtown offers 242 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Province Urban Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 28.00 per day (in/out privileges)
  • Secured valet parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Downtown Westin
  • Westin Hotel Phoenix Downtown
  • Westin Phoenix Downtown
  • Westin Phoenix Downtown Hotel Phoenix
  • Westin Phoenix Downtown Hotel
  • Westin Phoenix Phoenix
  • The Westin Phoenix Downtown Hotel
  • The Westin Phoenix Downtown Phoenix
  • Westin Phoenix Downtown Hotel Phoenix
  • The Westin Phoenix Downtown Hotel Phoenix

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.