4.6 out of 5

"This hotel made me feel very comfortable while I was visiting Scotttsdale the SPA treatment was the best ever!! " More

By BobbyCarol, from Central NJ on Fri 23 Nov 2012

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Hotel Description

A luxury stay in Paradise Valley awaits you at Sanctuary on Camelback Mountain Resort and Spa, a recipient of the prestigious Conde Nast Gold List award in 2013. You'll be 3.2 km (2 mi) from Camelback Mountain and 12.4 km (7.7 mi) from Phoenix Zoo. Highlights at this boutique resort include 3 outdoor swimming pools, a full-service spa, and a restaurant.

Flat-screen TVs with cable channels are featured in all 105 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Sitting areas, DVD players, and separate bathtubs and showers are also available.

A pampering day can include deep-tissue massages and Swedish massages along with detox wraps, body wraps, and aromatherapy. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 5 outdoor tennis courts, fitness center and spa tub plus access to bike rentals. 3200 square feet (297 square meters) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a steam room, and coffee/tea in a common area. Cooked-to-order breakfast is available. There's also the convenience of free valet parking.

Attractions within a 30-minute drive of this 5-star Paradise Valley resort include Tournament Players Club of Scottsdale and Taliesin West.

Room, 1 King Bed (Mountain Vista Casita King)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$400 per night

Suite, 1 King Bed (Mountain Vista Suite King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sanctuary on Camelback Mountain Resort and Spa ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0
5 out of 5

Fabulous place to stay while you are on vacations!!!

Pros: Close restaurants, Quiet
This hotel made me feel very comfortable while I was visiting Scotttsdale the SPA treatment was the best ever!!

Posted by , from Central NJ on Nov 23, 2012

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5 out of 5

Perfect Size/Perfect Location

Pros: Close restaurants, Free Internet
We returned to The Sanctuary to celebrate our 25th wedding anniversary. Everything from arrival to departure was top notch. The grounds and rooms are lovingly cared for. The staff is warm and attentive. The size of the resort is just right--not too huge and not too small. We prefer the Mountain Casitas to the Spa Casitas. They tend to be quieter, in our opinion. We enjoyed the outdoor seating/bar area for Happy Hour a couple of times; if you have 1-2 of the small bites and drinks from the menu it's a great value. Hiking Camelback Mountain: don't go on a weekend--too crowded.

Posted by , from Cincinnati, OH, USA on Nov 9, 2012

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5 out of 5

First Class all the way

Pros: Quiet
This was a wonderful hotel. The suite we had was beautiful and spacious. The turndown service was very nice. The view was incredible. The location was good for everything we wanted to do. The only complaint we had was the service at the pool left a lot to be desired. Apparently if you want good pool service you need to be young and skinny, which we're not. However, that was not enough to ruin our time. We would highly recommend this as a place to stay to anyone.

Posted by , from Spokane, WA on Jun 7, 2011

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5 out of 5

A true sanctuary

Awesome Labor Day weekend stay at Sanctuary. Stayed at Mountain Vista suite which was very roomy and comfortable.

Posted by on Sep 11, 2010

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5 out of 5

Absolutely Perfect!!!

I have been going to the spa for some time now and decided to take my husband along for a special treat. We stayed in one of the Spa Casita rooms and it was far more beautiful than on their website. Very comfortable, spacious and beautifully appointed and designed. All of The Sanctuary is of exceptional design. The location on Camelback Mountain is picture perfect and close to everything. The staff is one of the most helpful I have encountered. The spa therapists are of the highest level. I have had most of the treatments and I prefer to fly out and have my treatments here than have anything at home in Boston! I was drawn to the spa for their Watsu treatments and make sure that I have at least one every time I come. My husband throughly enjoyed relaxing with his massages, too. We both can't wait to return. It was a perfect!

Posted by on Dec 18, 2009

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3 out of 5

Warning!!!!

If you are under the age of 40 you will be treated like a kid. We are mid 20's and the waiter at the Element Restaurant was extremely rude. He was the nicest waiter to the table behind us ( who was all older money) and came to my husband and I maybe 3 times during our whole dining experience there. They had their friendly people, but to some you will be treated like dirt. Even though we are young we have money and the guy underestimated us. Even if we didn't have money I would hope they would have a rule saying all guests should be treated equally. It was our 1st wedding anniversary, and there was nothing special about that dinner besides being with my husband. Would never go again.

Posted by on Apr 28, 2009

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4 out of 5

Way too contemporary furnishings for us!

The resort's location was fantastic, nestled right up against Cambelback Mountain and fairly close to almost everything in Scottsdale. The staff was helpful, thoughtful, courteous and seemed genuinely interested in making our visit perfect. We loved the privacy of our mountainside casita and the small pool nearby made us feel like it was 'our very own'. Our view from the room was beautiful-the only thing better would have been to have had a balcony to enjoy the breath-taking views. The cleanliness of our room and the grounds maintenance were both excellent. The one thing we found rather disconsorting/disappointing was how extremely contemporary the decor of the room was-very, very low furniture with severe lines (the sofa was quite strange looking and totally uncomfortable). The room lighting was odd as well, lots of different lighting fixtures but none of them ever succeeded in giving the room a comfortable, inviting glow. We even tried lighting the small candles from the bathroom but even they couldn't warm up this room's cold furnishings. We were here to celebrate an anniversary and were hoping the room would have been more romantic in feel. We got some great views but the room itself felt very cold and unwelcoming.

Posted by on Aug 21, 2008

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5 out of 5

Great Place!

We were met at the front by a friendly assistant who took me to the front desk to check in. He then guided us to or room with a golf cart. He noticed the cat in the car and waited for us to cage her before helping with the luggage. Sanctuary is a series of small buildings, some with oneunit, others with three or four. Most had balconies. Landscaping is terrific. Dining room was excellent. Pool is a beautiful setting and open 24 hours ( with a room key for security). Great place for a romantic weekend.

Posted by on Jun 14, 2008

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5 out of 5

Sancuary is truly a Sancuary-FANTASTIC!!

The Sancuary on Camelback Mountain is a wonderful place to stay. The mountain and city views from the property are breathtaking. The property is beautifully landscaped and maintained. The pool, spa and fitness center are top of the line. The room was spectacular, tastefully decorated and spacious with a lovely balcony with a great view. It appeared a mostly adult oriented place and I did not see any children in my four days there. The bar and restaurant are first class. The most amazing aspect of the resort was the staff. They were the most friendly, customer service oriented people I have ever encountered, from the front desk, to the bellman to the pool attendants to the room maintenance staff....everyone was absolutely the best. I would highly recommend a stay at this resort...you won't be disappointed. This was my first time staying here and I plan to return again and again.

Posted by on Aug 26, 2007

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3 out of 5

False Advertising

My sister and I booked a two night stay at the Sanctuary because we had heard good things about the spa. We got a great deal from online travel website (especially since we went off-season) and the pictures of the room online looked great. When we arrived we were very surprised--our room looked nothing like the pictures online. The furniture and carpet were worn, it was small, the bed was uncomfortable and we couldn't regulate the temperature (something that is very important in Arizona in the summer). The brochure for the Sanctuary says the rooms are sleek, modern and comfortable. Not our room! We had to wonder if we got placed in the "bad rooms" because we booked online with online travel website ? Would we have received a better room if we had paid more money? I will say that other parts of our stay were nice---the spin class was good and the body srub and Thai massage in the spa were fantastic. Not good enough though to go back. Next time we will be staying at the Boulders in Phoenix or going back to Canyon Ranch in Tucson.

Posted by on Aug 2, 2007

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About the Sanctuary on Camelback Mountain Resort and Spa

Location 5700 E McDonald Drive, Paradise Valley, AZ 85253

Property Features

Sanctuary on Camelback Mountain Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this resort measures 3200 square feet (297 square meters) and includes conference space. A fitness center, a steam room, and spa services are also featured at the luxury Sanctuary on Camelback Mountain Resort and Spa. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Paradise Valley resort.

  • 1 floor
  • 105 guestrooms or units
  • 8 conference rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 5
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (15.8 km / 9.8 mi)
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Sanctuary on Camelback Mountain Resort and Spa offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Sanctuary on Camelback Mountain Resort and Spa has a restaurant serving breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

The extensive spa—open to guests 16 and older—offers indoor and outdoor treatment rooms, a private treatment suite for one or two, a movement studio, and a meditation garden with reflecting pool. The resort also offers a large, outdoor, infinity-edge pool. There are also six tennis courts and tennis clinics; private lessons are available for a surcharge. Biking and hiking trails are located nearby; guided hikes and mountain bike rentals are offered (surcharge).

On Fridays, Saturdays, and Sundays, guests 15 and under are not allowed to access the infinity pool. There are 2 satellite pools that families with children 15 and under are free to enjoy.

A variety of classes includes aerobics, yoga, and Pilates. The fitness center has cardio machines with built-in TVs and headsets as well as strength-training equipment. Private training and private health and nutrition counseling are available (surcharge).

At least 8 golf courses are within 5 miles of the resort, and dozens more are distributed throughout the Scottsdale-Phoenix area. Horseback riding is available nearby.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Mountain biking on site
  • Yoga classes/instruction on site

Spa Services

Sanctuary Spa is an intimate retreat offering a menu of Asian-inspired treatments in 12 indoor and outdoor treatment rooms. Enhanced by modern architecture and a breathtaking setting, the spa's relaxing meditation garden, boutique, reflecting pond, and Watsu pool provide a tranquil experience. Spa services and classes in the state-of-the-art fitness center and movement studio include Pilates, meditation, Yoga, and fitness and nutrition consultations. Body wraps and scrubs are also offered in the spa's 12 treatment rooms.

It is best to book spa treatments two weeks prior to the stay. Guests may contact the resort using the information contained in the confirmation received after booking via this Web site.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100.00 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The resort's infinity-edge pool is only accessible to guests aged 16 and over on Fridays, Saturdays, and Sundays. 2 satellite pools are available for those under 15. This policy might not apply during some holiday weekends.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 30.00 and USD 50.00 for adults, USD 30.00 and USD 50.00 for children (approximately)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camelback Mountain Sanctuary
  • Resort Sanctuary
  • Sanctuary Camelback Mountain Paradise Valley
  • Sanctuary Camelback Mountain Resort
  • Sanctuary Camelback Mountain Resort Paradise Valley
  • Sanctuary Camelback Resort
  • Sanctuary Mountain Resort
  • Sanctuary Resort Camelback
  • Sanctuary Resort Camelback Mountain

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Sanctuary on Camelback Mountain Resort and Spa is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
  • The property is a member of Preferred Hotels & Resorts.