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Sanctuary on Camelback Mountain Resort and Spa

5-star property
5700 E McDonald Drive, Paradise Valley, AZ 1-855-201-7819

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4.6 out of 5
Exceptional!
See all 13 Travelocity Reviews

"This hotel made me feel very comfortable while I was visiting Scotttsdale the SPA treatment was the best ever!! " More

By BobbyCarol, from Central NJ on Fri 23 Nov 2012

Points Of Interest

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Hotel Description

5-star luxury resort near Camelback Mountain

Close to airport

Your stay at this Camel Dale Properties resort places you within 3 miles (5 km) of Camelback Mountain and Old Town. Scottsdale Fashion Square and Scottsdale Waterfront are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 3 outdoor pools, and 3 outdoor tennis courts are featured at this luxury resort. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and free valet parking. Enjoy the fitness center and perks like free self parking.

Free Internet, comfy beds

The 109 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include pillowtop beds, iPod docks, and sitting areas.

Room, 1 King Bed (Mountain Casita King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$499* Per night/room May 31 - Jun 1

Suite, 1 King Bed (Mountain Suite King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 3 Bedrooms (Villa Mesa)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom (Camelback Suite Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa, 4 Bedrooms (Villa Luna)

Bed Count 3 King Beds Maximum Occupancy 10 Max

Room, Accessible (Spa Casita)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sanctuary on Camelback Mountain Resort and Spa ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sanctuary on Camelback Mountain Resort and Spa

5 out of 5

Fabulous place to stay while you are on vacations!!!

Pros: Close restaurants, Quiet
This hotel made me feel very comfortable while I was visiting Scotttsdale the SPA treatment was the best ever!!

Posted by , from Central NJ on Nov 23, 2012

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5 out of 5

Perfect Size/Perfect Location

Pros: Close restaurants, Free Internet
We returned to The Sanctuary to celebrate our 25th wedding anniversary. Everything from arrival to departure was top notch. The grounds and rooms are lovingly cared for. The staff is warm and attentive. The size of the resort is just right--not too huge and not too small. We prefer the Mountain Casitas to the Spa Casitas. They tend to be quieter, in our opinion. We enjoyed the outdoor seating/bar area for Happy Hour a couple of times; if you have 1-2 of the small bites and drinks from the menu it's a great value. Hiking Camelback Mountain: don't go on a weekend--too crowded.

Posted by , from Cincinnati, OH, USA on Nov 9, 2012

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5 out of 5

First Class all the way

Pros: Quiet
This was a wonderful hotel. The suite we had was beautiful and spacious. The turndown service was very nice. The view was incredible. The location was good for everything we wanted to do. The only complaint we had was the service at the pool left a lot to be desired. Apparently if you want good pool service you need to be young and skinny, which we're not. However, that was not enough to ruin our time. We would highly recommend this as a place to stay to anyone.

Posted by , from Spokane, WA on Jun 7, 2011

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5 out of 5

A true sanctuary

Awesome Labor Day weekend stay at Sanctuary. Stayed at Mountain Vista suite which was very roomy and comfortable.

Posted by on Sep 11, 2010

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5 out of 5

Absolutely Perfect!!!

I have been going to the spa for some time now and decided to take my husband along for a special treat. We stayed in one of the Spa Casita rooms and it was far more beautiful than on their website. Very comfortable, spacious and beautifully appointed and designed. All of The Sanctuary is of exceptional design. The location on Camelback Mountain is picture perfect and close to everything. The staff is one of the most helpful I have encountered. The spa therapists are of the highest level. I have had most of the treatments and I prefer to fly out and have my treatments here than have anything at home in Boston! I was drawn to the spa for their Watsu treatments and make sure that I have at least one every time I come. My husband throughly enjoyed relaxing with his massages, too. We both can't wait to return. It was a perfect!

Posted by on Dec 18, 2009

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3 out of 5

Warning!!!!

If you are under the age of 40 you will be treated like a kid. We are mid 20's and the waiter at the Element Restaurant was extremely rude. He was the nicest waiter to the table behind us ( who was all older money) and came to my husband and I maybe 3 times during our whole dining experience there. They had their friendly people, but to some you will be treated like dirt. Even though we are young we have money and the guy underestimated us. Even if we didn't have money I would hope they would have a rule saying all guests should be treated equally. It was our 1st wedding anniversary, and there was nothing special about that dinner besides being with my husband. Would never go again.

Posted by on Apr 28, 2009

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4 out of 5

Way too contemporary furnishings for us!

The resort's location was fantastic, nestled right up against Cambelback Mountain and fairly close to almost everything in Scottsdale. The staff was helpful, thoughtful, courteous and seemed genuinely interested in making our visit perfect. We loved the privacy of our mountainside casita and the small pool nearby made us feel like it was 'our very own'. Our view from the room was beautiful-the only thing better would have been to have had a balcony to enjoy the breath-taking views. The cleanliness of our room and the grounds maintenance were both excellent. The one thing we found rather disconsorting/disappointing was how extremely contemporary the decor of the room was-very, very low furniture with severe lines (the sofa was quite strange looking and totally uncomfortable). The room lighting was odd as well, lots of different lighting fixtures but none of them ever succeeded in giving the room a comfortable, inviting glow. We even tried lighting the small candles from the bathroom but even they couldn't warm up this room's cold furnishings. We were here to celebrate an anniversary and were hoping the room would have been more romantic in feel. We got some great views but the room itself felt very cold and unwelcoming.

Posted by on Aug 21, 2008

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5 out of 5

Great Place!

We were met at the front by a friendly assistant who took me to the front desk to check in. He then guided us to or room with a golf cart. He noticed the cat in the car and waited for us to cage her before helping with the luggage. Sanctuary is a series of small buildings, some with oneunit, others with three or four. Most had balconies. Landscaping is terrific. Dining room was excellent. Pool is a beautiful setting and open 24 hours ( with a room key for security). Great place for a romantic weekend.

Posted by on Jun 14, 2008

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5 out of 5

Sancuary is truly a Sancuary-FANTASTIC!!

The Sancuary on Camelback Mountain is a wonderful place to stay. The mountain and city views from the property are breathtaking. The property is beautifully landscaped and maintained. The pool, spa and fitness center are top of the line. The room was spectacular, tastefully decorated and spacious with a lovely balcony with a great view. It appeared a mostly adult oriented place and I did not see any children in my four days there. The bar and restaurant are first class. The most amazing aspect of the resort was the staff. They were the most friendly, customer service oriented people I have ever encountered, from the front desk, to the bellman to the pool attendants to the room maintenance staff....everyone was absolutely the best. I would highly recommend a stay at this resort...you won't be disappointed. This was my first time staying here and I plan to return again and again.

Posted by on Aug 26, 2007

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3 out of 5

False Advertising

My sister and I booked a two night stay at the Sanctuary because we had heard good things about the spa. We got a great deal from online travel website (especially since we went off-season) and the pictures of the room online looked great. When we arrived we were very surprised--our room looked nothing like the pictures online. The furniture and carpet were worn, it was small, the bed was uncomfortable and we couldn't regulate the temperature (something that is very important in Arizona in the summer). The brochure for the Sanctuary says the rooms are sleek, modern and comfortable. Not our room! We had to wonder if we got placed in the "bad rooms" because we booked online with online travel website ? Would we have received a better room if we had paid more money? I will say that other parts of our stay were nice---the spin class was good and the body srub and Thai massage in the spa were fantastic. Not good enough though to go back. Next time we will be staying at the Boulders in Phoenix or going back to Canyon Ranch in Tucson.

Posted by on Aug 2, 2007

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About the Sanctuary on Camelback Mountain Resort and Spa

Location 5700 E McDonald Drive, Paradise Valley, AZ 85253

Property Features

Sanctuary on Camelback Mountain Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this resort measures 3200 square feet (297 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Sanctuary on Camelback Mountain Resort and Spa. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Paradise Valley resort.

  • 1 floor
  • 109 guestrooms or units
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (15.8 km / 9.8 mi)
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Sanctuary on Camelback Mountain Resort and Spa offers 109 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Paradise Valley resort provides complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Sanctuary on Camelback Mountain Resort and Spa has a restaurant serving breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a fitness center, and complimentary bicycles.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Free bicycles on site
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

Sanctuary Resort Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The resort's infinity-edge pool is only accessible to guests aged 16 and over on Fridays, Saturdays, and Sundays. 2 satellite pools are available for those under 15. This policy might not apply during some holiday weekends.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 30.00 and USD 50.00 for adults, USD 30.00 and USD 50.00 for children (approximately)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camelback Mountain Sanctuary
  • Resort Sanctuary
  • Sanctuary Camelback Mountain
  • Sanctuary Camelback Mountain Paradise Valley
  • Sanctuary Camelback Mountain Resort
  • Sanctuary Camelback Mountain Resort Paradise Valley
  • Sanctuary Camelback Resort
  • Sanctuary Mountain Resort
  • Sanctuary Resort Camelback
  • Sanctuary Resort Camelback Mountain
  • ctuary Camelback Mountain
  • Sanctuary on Camelback Mountain Resort Spa
  • Sanctuary on Camelback Mountain Resort Spa
  • Sanctuary on Camelback Mountain Resort and Spa Resort
  • Sanctuary on Camelback Mountain Resort and Spa Paradise Valley

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.