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"Accommodating, warm and friendly front desk staff, oom attendants were not so warm... I’d stay again and recommend friends to stay as well. " More

By a verified traveler on Mon 09 Jul 2018

Hotel Description

3-star resort near Ocean City Beach

Seaside stay

Within a 5-minute walk of this well-placed resort, you'll find Ocean City Beach and Maryland Beach. Ocean City Square Shopping Center and Gold Coast Mall are also within half a mile (1 km).

Dining, outdoor pool

This resort features an outdoor pool, a fitness center, and a restaurant. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi. Express check-out and laundry facilities are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 94 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include balconies, microwaves, and coffee/tea makers.

Suite (Streetview 2 Queens/Sofa)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Coastal Palms Inn & Suites ratings based on 24 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Coastal Palms Inn & Suites

Everyone (15) Couples (1) Family (6)
4 out of 5
Room was big, nice size beds. Only complaint was an odd basement or attic kind of smell. Other than that, great.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 30, 2019 by Public Relations Manager

Thank you for taking the time to write a review on the Coastal Palms Beach Hotel. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent those issues from occurring in the future. We hope to see you back soon!

5 out of 5
Close to the beach and had a pool. Pool is not very big and full of kids.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 23, 2019 by Public Relations Manager

Thank you for choosing the Coastal Palms Beach Hotel when planning your Ocean City getaway. We glad you had a great time and enjoyed our Ocean Block location with just a few steps to the beach. We look forward to seeing you back soon!

5 out of 5
Great place to stay. We enjoyed it. Staff was very friendly and accomodating. Would definitely stay again. ++ They are dog friendly, had we known we would have brought our pups, definitely next time.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Hotel Management

Thank you for your feedback on your stay at Coastal Palms Beach Hotel. We are happy to hear you enjoyed your stay! We appreciate your stay, and hope to see you again soon!

4 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 18, 2019 by Hotel Management

Thanks so much for the review on Coastal Palms Beach Hotel! We appreciate your stay, and are so happy to hear that you enjoyed yourself. We hope to see you again this summer!

3 out of 5
Our room could have been cleaner. Pool was extremely small.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Hotel Management

Thanks so much for the review on Coastal Palms Beach Hotel! We appreciate your stay, and are so happy to hear that you enjoyed yourself. We hope to see you again this summer!

5 out of 5
I like the location, it's very convenient and near everything I like to do: restaurants, bars, stores, north end park, etc. The staff was very helpful and accommodating. I will stay here again!

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 3, 2019 by Hotel Management

Thank you for taking the time to provide feedback on your stay at Coastal Palms Beach Hotel. We are happy to hear you enjoyed your stay, especially the location of the hotel. We appreciate your stay, and hope to see you again soon!

1 out of 5
I was put in a room with my child directly above a bar that had loud music until 2 am, neither of us could sleep and it was a horrible experience for $305.00 , I could have gotten a better nights sleep in my car for free

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Public Relations Manager

Thank you for taking the time to write a review on the Coastal Palms Inn & Suites. We sincerely apologize for the inconvenience and completely understand your frustration. In a situation like this, we suggest contacting the front desk to see if you can change the room. Once again we are truly sorry for your negative experience and will do our best to prevent it from happening in the future.

4 out of 5
Clean. Easy access to local dining. beach easy to access Great location for north park

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 4, 2019 by Hotel Management

We are very happy to hear you enjoyed your stay at Coastal Palms Beach Hotel, especially its location. We thank you for your stay, and hope to see you again soon!

2 out of 5
We came saturday- monday memorial day weekend and I asked for extra towels Sunday and never got them. Close to the beach but not to the boardwalk (you cant walk!!) Yes they have free parking but The lots small so dont dare move your car or youll loose out! Wifi sucks so dont bother. I was better off paying extra and being close to the boardwalk, having parking and actually having reliable room service.

Posted by on May 27, 2019

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Comment from Hotel Management

May 27, 2019 by Hotel Management

We apologize Coastal Palms is not located near the boardwalk, as the hotel is located on 120th Street and the boardwalk starts on 27th street. In the future, please look into the Carousel Group's other hotels as we have seven hotels spread across Ocean City, including two located on the boardwalk. Thank you, and we hope to see you again.

2 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Public Relations Manager

Thank you for your review and staying a the Coastal Palms Inn & Suites. We look forward to seeing you back soon!

Property Features

Coastal Palms Inn & Suites offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Coastal Palms Inn & Suites also features laundry facilities, express check-out, and a television in a common area. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Ocean City resort.

  • 94 guestrooms or units
  • 5 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Beach lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) (49.6 km / 30.8 mi)
  • Parking: Free self parking

Room Amenities

Coastal Palms Inn & Suites offers 94 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies. Refrigerators and microwaves are provided. This Ocean City resort provides complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • Private balcony
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

The Crabcake Factory - This restaurant specializes in seafood and serves lunch and dinner.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coastal Palms
  • Coastal Palms Inn
  • Coastal Palms Inn Ocean City
  • Coastal Palms Ocean City
  • Coastal Palms Inn Suites
  • Coastal Palms Inn & Suites Resort
  • Coastal Palms Inn & Suites Ocean City
  • Coastal Palms Inn & Suites Resort Ocean City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Ocean-City-Hotels-Coastal-Palms-Inn-&-Suites.h5458125-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.