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"Didn’t like the smoking policy, if I have a balcony why can’t you smoke out there, the smoking area was in the parking lot. Just my opinion. " More

By a verified traveler on Wed 28 Jul 2021

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Hotel Description

3-star resort near Ocean City Beach

Oceanside stay

At this North Ocean City resort, you'll be well placed to visit Ocean City Beach and Maryland Beach, both within a 5-minute walk. Northside Park and Ocean City Square Shopping Center are also within half a mile (1 km).

Dining, fitness center

This resort features a restaurant, a gym, and a bar/lounge. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. A terrace, express check-out, and laundry facilities are also on offer.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 94 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include balconies, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Suite, City View (2 Queens/Sofa, No pets allowed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, City View (No pets allowed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Ocean View (No pets allowed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Coastal Palms Inn & Suites ratings based on 26 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Coastal Palms Inn & Suites

Everyone (12) Couples (5) Family (6)
2 out of 5
Rooms clean. AC in first room did not work. Loud toilet. Hall carpet filthy. Walkways dirty. Unkept landscaping. Not a good place to stay.

Posted by on Sep 22, 2021

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Comment from Hotel Management

Sep 22, 2021 by Hotel Management

Robert, thank you for leaving a review of your stay at the Coastal Palms Beach Hotel. We are ashamed to hear that we missed the mark so egregiously for your stay. This is not what we expect of our hotels and we will work hard to move away from these mistakes. We hope you enjoyed the rest of your time in Ocean City.

2 out of 5
There were cockroaches in the fridge. And hair in tub.i I paid a lot of money for the room. We will never stay here again. I want a refund

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 14, 2021 by Hotel Management

Lisa, we regret to hear of the issues you experienced during your time with us. We hope that you reported these issues to the front desk staff when they occurred so that they could address them. Any request for refunds will need to be directed to the hotel management.

4 out of 5

Posted by on Aug 17, 2021

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3 out of 5
Didn’t like the smoking policy, if I have a balcony why can’t you smoke out there, the smoking area was in the parking lot. Just my opinion.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 28, 2021 by Hotel Management

Thank you for leaving a review of your stay at the Coastal Palms Beach Hotel. We regret to hear you do not agree with our smoking policy. As smoking carries on the wind, we want to make sure all guests can enjoy their own balcony. We hope you enjoyed the rest of your time in Ocean City.

5 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 27, 2021 by Public Relations Manager

Thank you for staying at the Coastal Palms Beach Hotel! We're happy to hear you enjoyed your time with us and we hope to see you again!

5 out of 5

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 16, 2021 by Hotel Management

Thank you for staying at the Coastal Palms Beach Hotel! We're very glad you enjoyed your time with us and we hope to see you again!

3 out of 5
.

Posted by on May 27, 2021

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Comment from Hotel Management

May 27, 2021 by Hotel Management

Thank you for staying at the Coastal Palms Beach Hotel. We apologize for the issues you experienced and invite you to share your concerns so that we can improve these issues. We hope to enjoyed the rest of your time in Ocean City.

5 out of 5
Close to the beach with great ocean views.

Posted by on Apr 27, 2021

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Comment from Hotel Management

Apr 27, 2021 by Hotel Management

Thank you for leaving a review of your stay at the Coastal Palms! We're delighted that you enjoyed your time with us and the ocean view! Please come see us again!

1 out of 5
It was not a very good hotel ! Walls were very thin!!! Worse than that was the front door had gaps to see daylight under and on both sides !!! You could everything out front on the road which was very close !!! Could not sleep at all !!! The room had not been cleaned and smelled musty !! I complained to front desk. They said thabks we will let someone know ! I ask for a late check out the last day so I could try to sleep they said no I’m sorry we have to clean the room !!! Never going back !!!

Posted by , from Harpers ferry wv on Aug 31, 2020

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Comment from Hotel Management

Sep 2, 2020 by Hotel Management

Teresa, thank you for leaving a review of your stay at the Coastal Palms. We regret to hear that your time with us was less than enjoyable. We aim to give our guests the best experience and it is clear we failed on this measure. We will use your feedback as a teaching tool so that we can improve going forward. We hope you enjoyed the rest of your time in Ocean City.

3 out of 5
I’ve stayed here many times, but this year a little disappointed because of the late night noise in the hall outside my room. Two nights I had to hear yelling and screaming outside my room between 11:00pm till 3:30am.

Posted by , from Virginia on Jul 1, 2020

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Comment from Hotel Management

Jul 2, 2020 by Hotel Management

Ed, thank you for leaving a review of your stay at the Coastal Palms. We apologize for the issues you experienced during your stay. These comments will be forwarded to the property manager. We hope to see you again!

Property Features

Coastal Palms Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Coastal Palms Inn & Suites also features a terrace, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis. This 3-star Ocean City resort is smoke free.

  • 94 guestrooms or units
  • 5 levels
  • 2 buildings
  • Beach lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Coastal Palms Inn & Suites offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Ocean City resort provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Private balcony
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Crabcake Factory - This restaurant specializes in seafood and serves lunch and dinner.

Nearby Activities

Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Travel in the New Normal (US Travel - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coastal Palms
  • Coastal Palms Inn
  • Coastal Palms Inn Ocean City
  • Coastal Palms Ocean City
  • Coastal Palms Inn Suites
  • Coastal Palms Inn & Suites Resort
  • Coastal Palms Inn & Suites Ocean City
  • Coastal Palms Inn & Suites Resort Ocean City

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.