6/10 Okay
Sonja
Traveled with pets, Traveled with family
Sep 25, 2025
The room's carpet had stains. There were other people's hair in the shower. As I think about it, the room could've been cleaner.
Overall, the staff at the front desk was AMAZING!!! The smiles, warmth, and the way that they attended to my every need touched my heart. I was in tears.
We didn't arrive until around 12 midnight. The young lady at the front desk held my hand as I was checking in. I was exhausted. She had the most beautiful smile as she calmed me down, registered our car, and told me about her trip to NY. The day that we checked out, I told the gentleman that we had to drive around until 4. Our special needs daughter was too sick to make that journey back home. He informed me that there was a room open now before 4, but it was on a lower level if I wanted it. We were so grateful! As we unloaded the van, my husband was having a conversation with a gentleman and we discovered that he was from our hometown, Jersey City, NJ. Other staff interactions were all so kind and pleasant.
Although the rooms were not too great, the staff made the establishment 100 out of 100.
we can't wait to return in November for my birthday.
Sonja
Stayed 3 nights in Sep 2025
