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Tidelands Caribbean Hotel and Suites

2.5-star property
5th Street on the Boardwalk Ocean City, Ocean City, MD 1-855-201-7819
3.0 out of 5
See all 38 travelocity Reviews

"Clean and everything was near by " More

By a verified traveler on Sat 07 Aug 2021

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Hotel Description

Beachfront hotel near Ocean City Beach

On the beach

Within a 5-minute walk of the hotel, you'll find Ocean City Boardwalk and Ocean City Beach. Also, Jolly Roger at the Pier is within half a mile (1 km) and Trimper's Rides is within 2 miles (3 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a gym, and a restaurant. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room May 30 - May 31

Suite, Pool View

Bed Count 2 King Beds Maximum Occupancy 6 Max

2 Queen Ocean Front Efficiency

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 King Ocean View Efficiency

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, City View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, Ocean Block

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tidelands Caribbean Hotel and Suites ratings based on 38 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Tidelands Caribbean Hotel and Suites

Everyone (11) Couples (6) Family (23)
2 out of 5
First the property accused me of not being paid, paid 3rd party. They would not let me in without my payment. Once I found receipt for payment they reversed charges on my card only to recharge me after I left the property. The card number was manually entered. Now i can get a hold of anyone on-site. VERY ANGRY!!! The TV was broken, shower fixture falling off the wall, and was shocked by the outlet my phone was charging in twice.

Posted by on May 4, 2022

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Comment from Hotel Management

May 12, 2022 by Mike M. | Tidelands Caribbean Hotel and Suites

Thank you for being your guest at the Tidelands Caribbean Hotel and Suites Teresa. We greatly appreciate your time to share your rating and feedback on your experience. We apologize for the challenges we faced with the verification of your payment and thank you for your patience with us. We are also sorry for the condition of your room and hope to have you as our guest again so that we can provide you with the pleasant stay that you deserve. Thank you again for sharing your feedback with us.

5 out of 5
Clean and everything was near by

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 10, 2021 by Tidelands Caribbean Hotel and Suites

Hi Anonymous! Thank you so much for the review. We are so happy that you were able to relax and enjoy time spent at the beach. We strive to provide a clean atmosphere for all of our guests on a daily basis. We hope to see you again soon!

1 out of 5
Do yourself a favor and do NOT stay here. The ONLY thing good about this hotel was the location. Every employee of the hotel we had any interaction with was flat out rude. The room was dirty. Literally everything was broken and falling apart. The air conditioning unit in the room was leaking water all over the floor and the panel was falling off. The balcony door would not lock. We stayed with two toddlers and had to barricade the door at night. There was BLACK MOLD on the furniture and in the shower. The dresser drawer handles were falling off. We called down our second day for clean towels and they never showed up. I could go on, but I don't think you need me to.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 2, 2021 by Tidelands Caribbean Hotel and Suites

Hi Anonymous! Thank you for the review. We are so happy that you were able to stay with us at our hotel. We are so sorry that our hotel did not meet your expectations. We strive to provide great customer service and a welcoming atmosphere, we appreciate your feedback and our team will work with your comments to ensure better service in the future. We hope to see you again soon!

2 out of 5
Checked in around 8:30-9 pm, didn't get to my rm until 11ish pm because of Handicap parking, ♿ no clear markings on the ground, had to wait 1.5hr for them to wake/find guest to move their cars (2x during stay, they weren't happy🤬).

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by Tidelands Caribbean Hotel and Suites

Hi Anonymous! Thank you for the review. We are glad you were able to stay with us at the Tidelands Caribbean Hotel & Suites. However, we are sorry that a few items did not meet your expectations during your visit with us. We will take these concerns into consideration. We hope to see you again.

5 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 12, 2021 by Tidelands Caribbean Hotel and Suites

Hi Anonymous! Thank you so much for the awesome review. We are so happy that you were able to relax and enjoy time at the beach. We would love to welcome you back to stay with us again soon!

2 out of 5
Rooms were tiled, floor tiles were super cold, cannot walk bare feet, also tiles were wet in the bathroom and patio door area due to coldness from outside. Found hairs on the beds as we walked in.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by The staff

Please let front Desk know of any issues with your room as soon as you check in so we can help you! Thank you! we will work with housekeeping asap....

5 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 31, 2021 by The Staff

Thank you for your kind words..they help motivate out team...have a great day

2 out of 5
Room look old and dated. There was a mildew smell in the room . Locating the front desk was not easy to fine.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by Tidelands Caribbean Hotel and Suites

Hi Anonymous! We appreciate your review and we apologize for any inconvenience you experienced while staying with us. We will take your concerns into consideration and work with your feedback. We hope to see you again soon.

1 out of 5
Avoid this place if you are staying in OCMD. Never have I upped and left a hotel, but we did this one. We waited 20 mins past check in for our room to be ready. Once it was finally ready we get on the elevator when an employee hopped on as well without a mask (he had one hanging around his neck and keep in mind that there are signs plastered all over their hotel to wear a mask). We get to our room and greeted with an overwhelming aroma of cleaning chemicals (so much so that I start gagging) and a wet floor from when they mopped. Rich and I were either out and about or sitting on the deck so we hadn't touched the bed yet. I go to get under the covers and noticed it felt like sand was in the bed. I thought somehow I tracked it in. So I peel back the other side of the covers and it feels the same way. Not to mention there are hairs on the sheets! I got someone's used, dirty bedding!!! I call the front desk and the front desk manager answers with attitude and sends a man up with fresh linens so that I can change the bedding. At this point I have been stewing and decide to march myself down to the front desk to tell them that we are leaving and want a refund. Never once did these people apologize except for the poor man that knocked on the door to give me the bedding. Not to mention the lady at the desk as well as the front desk manager weren't wearing their masks. Save yourself the headache and stay across the street at Comfort Inn. At least they have clean sheets.

Posted by , from Oxford, PA on Aug 28, 2020

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Comment from Hotel Management

Aug 29, 2020 by The Staff

We understand you are not happy with your stay...perhaps you might want to try us again some day.....Have a great day.....we are continuing to make an effort to become better

3 out of 5
Liked the fact that it is right by the boardwalk. The parking is really terrible and place does need new furniture.

Posted by , from Fairfax, Virginia on Aug 20, 2020

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Comment from Hotel Management

Aug 21, 2020 by Tidelands Caribbean Hotel & Suites

Hi Matt! Thank you so much for the review. We are so happy that you were able to stay with us at the hotel. We apologize for the parking. We hope to see you again soon!

About the Tidelands Caribbean Hotel and Suites

Location 5th Street on the Boardwalk Ocean City, Ocean City, MD 21842

Property Features

As a guest of Tidelands Caribbean Hotel and Suites, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/newsstands are also featured at Tidelands Caribbean Hotel and Suites. Limited free parking is available on a first-come, first-served basis. This Ocean City hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Ocean City Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Tidelands Caribbean Hotel and Suites offers 132 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocean City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Crab Cake Factory - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. <

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Tidelands
  • Tidelands Caribbean
  • Tidelands Caribbean Hotel
  • Tidelands Caribbean Hotel Ocean City
  • Tidelands Caribbean Ocean City
  • Tidelands Hotel
  • Tidelands Caribbean Ocean City
  • Tidelands Caribbean Hotel Suites
  • Tidelands Caribbean And Suites
  • Tidelands Caribbean Hotel and Suites Hotel
  • Tidelands Caribbean Hotel and Suites Ocean City
  • Tidelands Caribbean Hotel and Suites Hotel Ocean City

You should know

  • The seasonal pool will open in May and close in September.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.