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Tru by Hilton Ocean City Bayside

2.5-star property
3401 Coastal Highway, Ocean City, MD 1-855-201-7819
4.2 out of 5
Very good!
See all 10 travelocity Reviews

"The property was clean. However, the location was far from the boardwalk. Breakfast was included which was a plus. " More

By a verified traveler on Fri 06 Aug 2021

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Hotel Description

Hotel near Ocean City Beach in Ocean City

Midtown Ocean City stay

Within a 10-minute walk of this Midtown Ocean City hotel, you'll find Ocean City Beach and Roland E. Powell Convention Center. Also, Jolly Roger Amusement Park is within half a mile (1 km) and Ocean City Boardwalk is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Free WiFi, LCD TVs

In addition to free WiFi, the 105 guestrooms offer LCD TVs and free weekday newspapers. Other amenities include hair dryers, ironing boards, and desks. Housekeeping is available on request.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$52* Per night/room Feb 2 - Feb 3

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Ocean City Bayside ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Ocean City Bayside

Everyone (2) Couples (1) Family (6)
4 out of 5
Nice

Posted by on Sep 21, 2021

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4 out of 5
It was nice

Posted by on Aug 12, 2021

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Comment from Hotel Management

Aug 14, 2021 by Lisa

Thank you for your feedback. We are glad you enjoyed your stay with us.

4 out of 5
The property was clean. However, the location was far from the boardwalk. Breakfast was included which was a plus.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 8, 2021 by Lisa

Thank you for your feedback. We are glad you enjoyed your stay with us. The local bus stops right out front of the hotel and is available to ride to the boardwalk. Many guests choose this option instead of driving to the Inlet. We hope to see you again soon.

4 out of 5
Nothing

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by Lisa

Thank you for your feedback. We hope to see you again soon. We will continue to work hard in servicing our guests.

5 out of 5
What i liked-it was close to the beach and other places. -Staff was helpful. Did not like- we asked for room next to each other and the front lady said she have one reserved for us when we first got their before check in time however, we found out the rooms they were not. Also we paid 100 extra for each room to get the water view, which is not worth it at all. U see mainly the houses and roof not the bay(see small view behind the houses) . ( does not have a balcony either.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 27, 2021 by Lisa

Thank you for your feedback. We are glad you enjoyed your stay and our great location. We hope to see you again soon.

3 out of 5
The hotel was nice, we were disappointed with the breakfast, always the same little box with cream cheese and a bagel. Then, when we got the the floor was very sticky, and thought, it’s fine since they have room service, but nope, they only clean when you check out. Now, we stayed for 4 days, no toilet paper, no soap, no clean towels. The last day we found out we were supposed drop them in the whole way to get clean ones... anyways, the hotel is very nice for a day or two but no more than that.

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Lisa

We apologize that you did not receive our housekeeping slip for those individuals who were staying two nights or more. We provide this slip for the guest convenience so we can replace your dirty towels with new ones as needed. We are hoping our breakfast options will be changing shortly since COVID 19 restrictions are starting to lift. We hope you will give us another try the next time you are in town.

3 out of 5
Everything was fantastic the room was spotless everything was very clean and the check in process was spectacular. The only issue I had was I left my Apple AirPod headphones in my room on the bed and realized when I already checked out I called the hotel and let them know and they mentioned they were extremely busy cleaning everything from all the guests that were there during the weekend so I waited all day and never received a phone call and called them this morning and got the bad news that they never found them. Hopefully they’ll turn up and the housekeeping staff didn’t steal them since I left them a $20 tip. Always remember to triple check your rooms do stuff like this doesn’t happen. I stayed at a Hilton hotel in NYC for a wedding previously and my wife left her gold necklace on the nightstand and she didn’t realize until we were already driving home I immediately called the hotel and they had someone go to the room immediately to find the necklace I didn’t have to wait for them to never call back to get bad news instead they immediately addressed the issue and resolved it. I wish I had this experience with this hotel by Hilton. The Tru Hotel by Hilton was very nice just a shame I had this issue I would’ve liked to stay here again.

Posted by , from Long Island NY on Sep 28, 2020

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Comment from Hotel Management

Sep 28, 2020 by Lisa

Hi Henry, We are glad you had a great time here in Ocean City and staying with us. Sometimes items turn up after a few days. Especially if you believe the headphones were on the bed. I will personally continue to double check with housekeeping and laundry over the next few days and I will be in touch.

5 out of 5

Posted by on Sep 27, 2020

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Comment from Hotel Management

Sep 28, 2020 by Lisa

Thank you for your feedback. We are glad you enjoyed your stay. We look forward to seeing you again.

5 out of 5
The hotel is beautiful and the location is great! Across the street from the beach and a couple awesome restaurants. The Jolly Roger amusement park is within walking distance! The room was spacious and the ambiance very modern. It being opening weekend for the hotel there were some hiccups with our stay. We had to call down twice to have someone come up to fix the tv. It stuttered very badly and disconnected from the cable and wifi. Seemed to me just a technical error with a new system! Also the morning of our departure we were woken up to the sound of the fire alarm going off twice as a malfunction. There was a tornado watch up so it could be as simple as the awful wind! Speaking of the awful wind there was a plastic fence around the parking lot that was blowing all over the place! I hope they replace it with something sturdier cause admittedly it was a bit scary but who plans for a Tornado?! Overall the staff was nothing short of helpful and friendly! I loved the location and I would absolutely make this the place to stay on my next visit to the coast!

Posted by , from Ocean City, MD on Aug 5, 2020

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Comment from Hotel Management

Aug 5, 2020 by Heidi

Thank you for letting us know about your recent stay with us! We apologize for the issues with your TV and the fire alarm. We are working with our fence installers to come up with something that will withstand the strong winds better. Again, thank you for your review and we look forward to seeing you again soon!

5 out of 5
Awsome friendly staff. Great brand new hotel very modern and clean. Would definitely recommend!

Posted by , from pA on Jul 20, 2020

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Comment from Hotel Management

Jul 23, 2020 by Heidi

Thank you for letting us know about your stay! We are so happy you enjoyed it. We look forward to seeing you again soon!

About the Tru by Hilton Ocean City Bayside

Location 3401 Coastal Highway, Ocean City, MD 21842

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Tru by Hilton Ocean City Bayside offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A terrace, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Ocean City Bayside. Limited free parking is available on a first-come, first-served basis. This Ocean City hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 5 levels
  • Built in 2020
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Ocean City Station (5.2 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Tru by Hilton Ocean City Bayside offers 105 accommodations with complimentary weekday newspapers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • LCD television
  • Premium channels
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • UnionPay
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru by Hilton Ocean City Bayside Hotel
  • Tru by Hilton Ocean City Bayside Ocean City
  • Tru by Hilton Ocean City Bayside Hotel Ocean City

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.