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Carousel Resort Hotel & Condominiums

3-star property
11700 Coastal Hwy, Ocean City, MD 1-855-201-7819

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3.7 out of 5
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See all 45 Travelocity Reviews

"Highly recommended very nice hotel and staff, was surprised by the ice skating ring and great location. " More

By a verified traveler on Wed 05 Sep 2018

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Hotel Description

3-star beachfront hotel near Ocean City Beach, connected to a shopping center

On the beach

Within a 10-minute walk of this Ocean City hotel, you'll find Ocean City Beach and Maryland Beach. Gold Coast Mall and Ocean City Square Shopping Center are also within half a mile (1 km).

Beachfront dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the picnic area. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, refrigerators

The 239 individually decorated guestrooms offer free WiFi and room service. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Standard Room, 2 Queen Beds (Non-Oceanfront)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$63* Per night/room Oct 28 - Oct 29

Standard Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds (Atrium View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Western View)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Carousel Resort Hotel & Condominiums ratings based on 45 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Carousel Resort Hotel & Condominiums

Everyone (36) Family (8)
4 out of 5
The noise from a kiddie ride that was left running from early morning wS very disturbing.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 20, 2019 by Public Relations Manager

Thank you for taking the time to write a review on the Carousel Resort Hotel & Condos. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any noise issues from occurring in the future.

1 out of 5
Had to switch rooms due to an unbarable smell of animal urine, bathroom had mold, bathrooms n shower in pool area also had mold, pool and jacuzzi was dirty with sand, kitchenette sink had lime scale built up, room very out dated. Staff were pleasant but the hotel needs serious upgrading.

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 12, 2019 by Hotel Management

Thank you for taking the time to review th Carousel Resort Hotel & Condos. We apologize for the inconveniences that you experienced during your stay. Thank you for bringing our attention to these issues, especially since the Carousel is not a pet friendly hotel. We will forward your feedback to management’s attention. We hope that you enjoyed your time in Ocean City, and we appreciate you stay.

5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 23, 2019 by Public Relations Manager

Thank you for your review and staying at the Carousel Resort. We look forward to seeing you back soon!

3 out of 5
Ice skating rink in atrium was unique and entertaining till they started the booming music at 8:30am! Several issues with our room (438) don't ever take rooms on this row every morning at the crack of dawn you were awakened to 45-mins to an hour of dumpster banging garbage trucks as our balcony overlooked the dumpsters! When we arrived we found the dresser drawer sticking out and could not be closed as the tracks were falling off, the sliding door was off track and almost fell off when I went to open it. Luckily I was able to put it back on the track, when my wife called to the front desk they sent someone up immediately they promptly reinstalled the tracks so the dresser drawer could be closed but my wife was afraid to use it after that. They looked at the slider and said it works fine! The rollers were so worn out that I had to force/ drag the door open and closed (there was no way my wife would be able to open or close the door) and it would not latch/lock they had installed a separate hook/loop to secure the door from being opened from the outside. Housekeeping could have been better if you looked along side the heater/a/c unit the cobwebs were built up so thick you could tell it had not been cleaned in some time, the head board of the bed appeared to be coming off the wall. Check in was chaotic long lines disorganized, lines for elevators then 1 elevator was not working for a few days!! Mike at the Tikki bar was the best! Good service and quick wit get a seat early!

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 8, 2019 by Hotel Management

Thank you for taking the time to review the Carousel Resort Hotel & Condos. We apologize for the inconveniences that you experienced during your stay. Thank you for bringing our attention to these issues. We will forward your feedback to management’s attention. We hope that you enjoyed your time in Ocean City, and we appreciate you stay.

4 out of 5
Loved beach access, free beach chairs,, coffee shop, pool and ice skating show

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 3, 2019 by Hotel Management

Thanks so much for taking your time to provide feedback on your stay at Carousel Resort Hotel & Condos. We are happy to hear you enjoyed your stay, especially on the amenities! We appreciate your stay, and hope to see you again soon!

2 out of 5
This hotel is more like a 2 star hotel. It’s run-down and in poor condition. The walls of our room had major cracks and the ceiling in the bathroom was about to fall off. It was also very disappointing that the guests in the hotel have no courtesy or common sense. The rooms next to us were extremely loud and abnoxious - they were smoking, screaming, talking in loud voice all night long until after 2 am.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 22, 2019 by Public Relations Manager

Thank you for taking the time to write a review on the Carousel Resort Hotel & Condos. We sincerely apologize for your inconvenience and completely understand your frustration. In situations like this, we suggest notifying the front desk about noise and our security staff would be more than happy to address it. Provided feedback will be shared with the hotel team to prevent such issues from occurring in the future.

2 out of 5
My sister who has had a stroke.the girls at star buck

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 19, 2019 by Hotel Management

We apologize that you did not enjoy your stay with us at Carousel Resort Hotel & Condominiums! Despite the issues that you encountered we hope that you still enjoyed your time in Ocean City. We appreciate your stay.

1 out of 5
The rooms are old and dirty and the a/c and heat did not work. They look nothing like the website.

Posted by on May 20, 2019

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Comment from Hotel Management

May 22, 2019 by Public Relations Manager

Cat, thank you for taking the time to write a review on the Carousel Resort Hotel & Condos. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent those issues from occurring in the future. We hope you can give us another chance.

4 out of 5
The room met our expectations for one of the cheaper available ocean front rooms in Ocean City. We had a nice view of the ocean from our balcony, and the room was clean. The pool was excellent, it was large, clean, and warm, and other hotel amenities were great as well. The AC did not work well in our room, and there was a sign posted next to the thermostat that warned guests that the entire hotel could only be in "heat mode" or "AC mode" at any given time. My assumption was that it was in heat mode, as the AC didn't seem to work on our last night there. Thankfully it was cool outside so we opened the balcony door. The room itself was older, but clean, and had been remodeled. Once again, I am satisfied with what we got for what we paid, but it did not exceed our expectations.

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Hotel Management

Thank you for taking the time to provide your feedback on your stay at the Carousel Resort Hotel & Condominiums. We apologize for the temperature control as we are going through the change of switching the buildings from the heating element to the cooling element. We hope you can visit again this summer while the A/C will be on full blast!

5 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 23, 2019 by Public Relations Manager

Thank you for your review and staying at the Carousel Resort Hotel & Condos. We look forward to seeing you back this summer!

About the Carousel Resort Hotel & Condominiums

Location 11700 Coastal Hwy, Ocean City, MD 21842

Property Features

Carousel Resort Hotel & Condominiums offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Carousel Resort Hotel & Condominiums. Self parking is free. This 3-star Ocean City hotel is smoke free.

  • 239 guestrooms or units
  • 22 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) (49 km / 30.4 mi)
  • Parking: Free self parking

Room Amenities

Carousel Resort Hotel & Condominiums offers 239 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Reef 118 Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Ice skating on site
  • Volleyball on site
  • Fishing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carousel Condominiums
  • Carousel Condominiums Ocean City
  • Carousel Resort Hotel
  • Carousel Resort Hotel & Condominiums
  • Carousel Resort Hotel & Condominiums Ocean City
  • Carousel Resort Hotel Condominiums
  • Carousel Resort Hotel Condominiums Ocean City
  • Carousel Resort Hotel And Condominiums
  • Carousel Hotel Ocean City Md
  • Carousel Hotel Condominiums
  • Carousel Ocean City
  • Carousel
  • Carousel Resort & Condominiums
  • Carousel Resort Hotel & Condominiums Hotel
  • Carousel Resort Hotel & Condominiums Ocean City
  • Carousel Resort Hotel & Condominiums Hotel Ocean City
url importing https://www.travelocity.com/Ocean-City-Hotels-Carousel-Resort-Hotel-&-Condominiums.h16138-p2.Hotel-Reviews?rm1=a2&

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.