4.2 out of 5

"We came in via Union Station so the location was fantastic! Only about a block(ish) from the station. Yes, there are a lot of homeless people around ... " More

By a verified traveler on Mon 27 Aug 2018

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$95 per night

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (CAPITOL)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Washington on Capitol Hill ratings based on 221 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Washington on Capitol Hill

Everyone (50) Family (4)
2 out of 5
Room had trash on the floor when we arrived, one of the beds was not fully made. The lids to the coffee cups in the room did NOT match the cups which led to spillage. There is no mini fridge in the room. It took over 30 minutes to get from 9th floor to lobby in the morning due to slow elevators and NO stair access to the lobby. Stairs lead only to emergency exits with alarms. People were very frustrated. Front desk staff not helpful. To top things off we had a horrible meal one night at the restaurant, weren't even asked if we wanted beverages besides water. horrible experience for the price.

Posted by on Oct 22, 2018

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Comment from Hotel Management

Nov 12, 2018 by Emma, Reservations

Thank you for taking the time to write this detailed response! I will address this directly with my team. We hope to welcome you back in the future. All the best, Emma

5 out of 5
wonderfully close to all the big tourist attractions. parking was VERY expensive. (park outside the city and use the Union Station metro station to get there)

Posted by on Oct 8, 2018

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Comment from Hotel Management

Nov 12, 2018 by Emma, Reservations

Thank you for taking the time to give us your feedback! We hope to welcome you back in the future. All the best, Emma

4 out of 5
We came in via Union Station so the location was fantastic! Only about a block(ish) from the station. Yes, there are a lot of homeless people around but they honestly don't bother you. The hotel lobby is under construction but that didn't deter from the cleanliness. The lounge area was blocked off so you didn't see all the renovations. The complementary lemonade in the lobby was a great touch especially after a long day. The front desk staff was friendly, attentive, and very accommodating. We went up to our room and found it clean, a bit small, but overly perfect for the price and location. We didn't have a remote so I contacted housekeeping who addressed me by name and within 5 minutes, maintenance was at my door, sincerely apologized and went above and beyond, came back in and gave us 2 chocolate bars and a note card offering a complementary service for the minor inconvenience. There aren't many family friendly places within the hotel for food. We didn't use the buffets as my children don't eat that much. We went up to Union Station Food Court or next door to West Wing Cafe. The pool is nice. Could use a set of stairs to enter/exit the pool over a ladder. Needs a hot tub too. WARNING-POOL DECK IS EXTREMELY SLIPPERY WHEN WET!! Watched my daughter as well as other kids slip on the pool deck. But the area is clean, towels are all around and plentiful. Good hotel for the location, price, and quality provided. We would certainly come back the next time we are in town.

Posted by , from CT on Aug 27, 2018

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4 out of 5

Posted by on Aug 14, 2018

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5 out of 5
Very convenient to Capitol Hill, Smithsonian, Supreme Court etc. The staff was terrific and the room excellent. Would definitely stay here again.

Posted by , from Hudson Valley, NY on Aug 5, 2018

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5 out of 5
Close to everything including food items. We could find something for a 2 year old.

Posted by , from Portland Maine on Aug 3, 2018

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4 out of 5

No Breakfast

Pros: Great Location!!!
Cons: Some type of complimentary breakfast should be offered. It could be purchased on the 11th floor but the cost was high.
Location: 3 blocks from Union Station and 5 blocks from the Capitol. Plus walkable to almost all of the tourist spots in D.C.
The hotel was very nice and in a great location but there were few amenities to really get us excited about the hotel.

Posted by , from Kansas City on Jul 30, 2018

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5 out of 5

Great hotel close to Capital building.

Stayed in D.C. for 1 week in this hotel. It was perfect. Staff was always friendly and helpful. Hotel and rooms were always clean. We were within a short walking distance to the Capital building, the Union Station (for metro use) and bus stops. Always had cab drivers outside the hotel waiting for visitors. Our only complaints were that it cost $62 a night to keep our vehicle in the parking garage, and there's no vanity in the bathrooms. Was very difficult to keep towels and bath supplies organized for a family of 4. Other than that, it was the perfect hotel for our trip to the city.

Posted by , from Northwest Ohio on Jul 29, 2018

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5 out of 5
Hotel staff and waitstaff were extremely friendly. Always willing to help and ask questions. The food was just OK.

Posted by on Jul 28, 2018

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5 out of 5
I stayed here while attending a conference. They were organized and on time when we had our breakfast and coffee breaks.

Posted by , from Palm Bay, Florida on Jul 8, 2018

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About the Hyatt Regency Washington on Capitol Hill

Location 400 New Jersey Ave NW, Washington, DC 20001

Property Features

Hyatt Regency Washington on Capitol Hill offers its guests an indoor pool and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 38000 square feet (3530 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Washington on Capitol Hill. For a fee, parking is available. This 4-star Washington hotel is smoke free.

  • 838 guestrooms or units
  • 11 levels
  • 32 conference rooms
  • 38000 sq ft of conference space
  • 3530 sq m of conference space
  • Built in 1976
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (9.4 km / 5.8 mi)
  • Train station: Washington Union Station (0.8 km / 0.5 mi)
  • Metro station: Judiciary Square Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Washington on Capitol Hill offers 838 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Hyatt Regency Washington on Capitol Hill has a restaurant on site.

24-hour room service is available.

Nearby Activities

Use of the Hyatt's health club is complimentary for guests. It features a glass-enclosed, heated lap pool and a seasonal adjacent sundeck. The exercise room contains circuit training machines and free weights. The aerobic/cardio deck has treadmills, recumbent bicycles, and, elliptical/cross trainer machines, each with a personal TV set. Guests can walk, run, or jog on the National Mall, just 4 blocks away. The East Potomac Golf Course is a 3 mile drive from the hotel, and during winter, outdoor ice skating is available in the National Gallery of Art Sculpture Garden, located 6 blocks from the hotel.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility