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4.2 out of 5

"A lot of homeless people around the property " More

By a verified traveler on Thu 09 Sep 2021

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Hotel Description

4-star eco-friendly hotel near National Postal Museum

City center retreat

Within a 10-minute walk of this Capitol Hill hotel, you'll find National Postal Museum and United States Capitol. Library of Congress and Smithsonian National Air and Space Museum are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 838 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include iPod docks, refrigerators, and room service.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144* Per night/room Nov 19 - Nov 20

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (CAPITOL)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Washington on Capitol Hill ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Washington on Capitol Hill

Everyone (14) Couples (5) Family (11)
5 out of 5
A lot of homeless people around the property

Posted by on Sep 9, 2021

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Comment from Hotel Management

Sep 9, 2021 by Ray

Thanks for your feedback Oscar

5 out of 5
The lack of in-room dining was a small problem, but the staff was accommodating and wonderful.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 26, 2021 by Ray

Thank you for your feedback! Please come back

3 out of 5
Very basic property rooms are clean but not very updated dining was very basic not too much to eat in or round the property .pool and gym very nice and clean.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 10, 2021 by Ray

Good day and thank you for your valuable feedback that will be shared with our team. More amenities will be offered as we continue our reopening journey. Thank you for choosing us! Safe travels and hopefully we see you again soon, Ray Messina Director of Sales & Marketing

5 out of 5
Great staff and room service! Would recommend staying!

Posted by on Feb 15, 2020

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2 out of 5
Hotel is under staffed. Waited 30 minutes in line for check-in. As a family we had some bags, stroller, etc and nobody helped with them. Ended up carrying everything ourselves. There is a very long breakfast line if you get there after 9am. Dinner took one hour for our food to come out at which was some spaghetti and chicken fingers for the children. My plate had obviously waited under heat lamp and sauce was dried up. Overall not what we would expect from 4 star hotel. The room is ok as a decent size suite. Sheets and bedding seemed old and worn. Room service was timely and good.

Posted by , from New York on Jan 3, 2020

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5 out of 5

Posted by on Dec 2, 2019

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5 out of 5
Great location in the heart of DC.Seven minute walk to Union Station. The entire hotel from room to restaurant were comfortable and inviting. I will definitely stay there again when I return to DC.

Posted by on Dec 1, 2019

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4 out of 5
Very nice property on Capitol Hill. Check in went quickly. We all want that, right? Room was clean. Beds were comfortable. The full size beds are small so next time i would get a King room.

Posted by on Oct 27, 2019

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4 out of 5

Posted by on Oct 14, 2019

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4 out of 5
Close to the national mall, capital, and Union station. Walking distance to Smithsonian museums

Posted by on Aug 24, 2019

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About the Hyatt Regency Washington on Capitol Hill

Location 400 New Jersey Ave NW, Washington, DC 20001

Property Features

Hyatt Regency Washington on Capitol Hill offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 38000 square feet (3530 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Washington on Capitol Hill. For a fee, parking is available. This 4-star Washington hotel is smoke free.

  • 838 guestrooms or units
  • 11 levels
  • 2 buildings
  • 38000 sq ft of conference space
  • 3530 sq m of conference space
  • Built in 1976
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Washington Union Station (0.8 km / 0.5 mi)
  • Metro station: Judiciary Square Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Washington on Capitol Hill offers 838 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Hyatt Regency Washington on Capitol Hill has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 26 per person (approximately)
  • Covered self parking fee: USD 40.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Washington DC
  • Hyatt Regency Washington DC
  • Hyatt Washington DC
  • Regency Hyatt
  • Regency Hyatt Washington DC
  • Regency Washington DC
  • Washington DC Hyatt
  • Washington DC Hyatt Regency
  • Hyatt Regency Washington On Capitol Hill Hotel Washington Dc
  • Hyatt Regency Washington DC Hotel
  • Hyatt Regency Washington Capitol Hill Hotel
  • Hyatt Regency Washington Capitol Hill
  • Hyatt Regency Washington on Capitol Hill Hotel
  • Hyatt Regency Washington on Capitol Hill Washington
  • Hyatt Regency Washington on Capitol Hill Hotel Washington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.