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Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3-star property
550 C St SW, Washington, DC 1-855-201-7819
3.9 out of 5
Good!
See all 66 travelocity Reviews

"Nice smoking area outside? On property food options where expensive but near McDonalds. Proximity to the Metro and sites was terrific. I paid a dep ... " More

By a verified traveler on Wed 06 Jul 2022

Points Of Interest

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Hotel Description

3-star aparthotel near National Air and Space Museum

Capitol Hill stay

At this Capitol Hill aparthotel, you'll be within a 5-minute walk of National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

Multiple dining options

This aparthotel features 2 restaurants and a 24-hour gym. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 536 apartments also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include pillow menus, free newspapers, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Sep 5 - Sep 6

Standard Room, 1 King Bed with Sofa bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel ratings based on 66 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Everyone (16) Couples (6) Family (30)
4 out of 5
Nice smoking area outside? On property food options where expensive but near McDonalds. Proximity to the Metro and sites was terrific. I paid a deposit for the room back in April and they still charged me the full amount. They are working to fix the issue for which I am appreciative.

Posted by on Jul 6, 2022

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Comment from Hotel Management

Jul 13, 2022 by Corrine

Julie, Thank you for staying with us. Please feel free to contact the front office manager if this issue still has not been resolved. We appreciate your feedback and we hope that you will come back to stay with us again!

4 out of 5
Selected this hotel for its proximity to the L’Enfant Metro Station. Short walk to the station to travel to all the sites we wanted to see.

Posted by , from GRAIN VALLEY on May 31, 2022

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Comment from Hotel Management

Jun 22, 2022 by Corrine

Paul, thank you for choosing to stay with us. We appreciate your feedback. We hope to see you again in the future.

4 out of 5
A few employees were not knowledgeable about restaurants and distance from hotel. Also, the younger ones only recommend Uber and taxis as methods of transportation. We learned about Metro and Circulator buses from people in nearby establishments.

Posted by , from MACON on May 24, 2022

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Comment from Hotel Management

Jun 20, 2022 by Corrine

Mary, thank you for choosing to be our guest. We will be sure to share your tips with the staff so we can provide guests will all options. Thank you for sharing your experience with us.

4 out of 5
Nice hotel for the price. Close to the Mall and very walkable to museums. Rooms clean, carpet could use updating. Room AC was either freezing or not sufficient. We were on the side and heard a few freight trains. Overall, good hotel . Good price, would stay again

Posted by on May 17, 2022

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Comment from Hotel Management

Jun 20, 2022 by Corrine

Susan, thank you for staying with us.

4 out of 5
Loved the location and comfort. Will not return to Ammendment restaurant

Posted by on May 10, 2022

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Comment from Hotel Management

May 31, 2022 by Corrine

Jacqueline, thank you for choosing to stay with us.

3 out of 5
Pool was not open

Posted by , from AMHERST on Apr 17, 2022

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Comment from Hotel Management

Apr 30, 2022 by Corrine

Amy, thank you for staying with us. We offer an outdoor pool which will be opening around Memorial Day. We hope you are able to come back during that time frame to experience it!

5 out of 5

Posted by on Mar 27, 2022

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3 out of 5
It was overcrowded. Took forever to catch an elevator and you had people climbing into already crowded elevators. We took the stairs most days but it was inconvenient. Parking process was never clearly explained and parking garage attendants were rude.

Posted by , from LAGRANGE on Feb 22, 2022

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Comment from Hotel Management

Feb 22, 2022 by Corrine

Sharon, thank you for taking the time to share your thoughts and feedback with us. We hope you will give us another try in the future.

5 out of 5

Posted by on Feb 6, 2022

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5 out of 5
Just great

Posted by , from Seattle on Jan 21, 2022

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Comment from Hotel Management

Jan 25, 2022 by Corrine

Michael, thank you for choosing our hotel. We appreciate your 5/5 review. We hope to see you again in the future.

About the Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Location 550 C St SW, Washington, DC 20024

Property Features

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel. Parking is available for a fee. This 3-star Washington aparthotel is smoke free.

  • 1 building
  • 536 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Washington Union Station (2.5 km / 1.6 mi)
  • Metro station: L'Enfant Plaza Station (0.3 km / 0.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast from 6:30 AM to 11:00 AM.

21st Amendment - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Capitol Bistro - This restaurant specializes in American cuisine. Open daily.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 150 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 30 per person (approximately)
  • Covered self parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Washington-Capitol
  • Holiday Inn Washington-Capitol
  • Washington-Capitol Holiday Inn
  • Holiday Inn Washington-Capitol Hotel
  • Holiday Inn Washington - Capitol Hotel Washington Dc
  • Washington Dc Holiday Inn
  • Holiday Inn Capitol
  • Holiday Inn Washington Dc

You should know

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.