"Bar staff was very friendly. Check in was just okay...not the warmest experience. " More
Crystal City stay
Your stay at this Crystal City hotel places you within 2 miles (3 km) of Pentagon and Arlington National Cemetery. Also, Lincoln Memorial is within 3 miles (5 km) and Washington Monument is within 6 miles (10 km).
Multiple dining options
This hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and a snack bar/deli are also offered.
Sep 12, 2023 by Scott Ward, GM
Thank you for giving us feedback about your recent stay. Your rating plays a significant role in helping us elevate our services. It appears that some areas did not meet your expectations and for this, we apologize. Our aim is to deliver a hospitable, relaxing, and customized guest experience. Rest assured that your comments are essential and will be utilized in refining our services. Despite this, it's good to hear that you found other parts of your stay pleasant. We're grateful you chose us for your stay and hope for another opportunity to showcase the true excellence of our property in the future.Regards, Scott Ward, GM
Jun 14, 2023 by Scott Ward, GM
Dear Melissa,We appreciate you taking the time to share your feedback with us after your recent stay. Your rating is crucial in helping us maintain our high standards of service. While we strive to provide an exceptional experience, it appears we fell short and caused you some frustration. Our objective is to provide a welcoming, comfortable, and tailored experience, and we will take your feedback into account to improve our services for all our guests. We're delighted to hear that you enjoyed the rest of your stay, and we hope to have the opportunity to demonstrate the exceptional amenities and services we offer in the future.Regards, Scott Ward, GM
Apr 18, 2023 by Scott Ward, GM
Thank you for your kind assessment of your recent stay. I am so glad to hear that you had an amazing time during your stay and that our staff went above and beyond for you. Our goal is to take care of every need of our guests, and it's always a gratifying experience to receive confirmation that we have succeeded. We will acknowledge the contributions of every team member who played a role in creating a smooth and effortless experience for you. We look forward to the pleasure of hosting you again on many future visits to come.
Jan 19, 2023 by Scott Ward, GM, DoubleTree by Hilton Crystal City
Hello Roger,Wow! Thanks for sharing this amazing feedback on your recent visit to DoubleTree by Hilton Crystal City. We are hopeful that you found our location perfect for exploring all the great sites nearby. We are pleased that our staff were there to provide friendly and helpful service when needed. Our concierge certainly is one of our many shining stars here at the hotel and we will make sure to recognize him for helping make your stay memorable. We appreciate these kind comments and hope to welcome you back and impress you on a future stay. Warm regards,Scott Ward, General Manager
Mar 31, 2022 by Scott Ward, GM, DoubleTree Wash D.C.-Crystal City
Dear Edgar, Thank you for choosing our DoubleTree Washington DC-Crystal City. We do have strict smoking policies. Our staff members are always there to listen to any concerns you may have and I wish you had informed them of any blemishes you noticed while here so that we could have addressed them. We hope your travels bring you back to National Landing soon so we may welcome you with a superb experience. All the best, Scott Ward, GM
Mar 31, 2022 by Scott Ward, GM, DoubleTree Wash D.C.-Crystal City
Dear Nakeia, Thank you for sharing this amazing feedback on your recent stay at DoubleTree by Hilton Washington D.C. - Crystal City. We are thrilled to hear you loved our safe and central location for exploring all the great neighborhoods and attractions nearby. Your feedback and review mean a lot to us and we hope to have the pleasure of welcoming you back again soon. Regards, Scott Ward, GM
There are 2 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 34000 square feet (3159 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly DoubleTree by Hilton Washington DC - Crystal City. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
DoubleTree by Hilton Washington DC - Crystal City offers 627 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Arlington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
Cafe Restaurant - This cafƩ specializes in American cuisine and serves breakfast, lunch, and light fare. A children's menu is available.
Lobby Bar - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Skydome Lounge - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.