"Centrally located hotel. Walking distance to major attractions. I was impressed with the hotel staff. Everyone was friendly and responsive to quest ... " More

By a verified traveler on Tue 21 Aug 2018

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Hotel Description

4-star hotel near Walter E. Washington Convention Center

City center retreat

Your stay at this Downtown Washington D.C. hotel places you within 6 miles (10 km) of Walter E. Washington Convention Center and White House. International Spy Museum and George Washington University are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, limo/town car service, and express check-in are also on offer.

Comfy beds, WiFi

The 406 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, wired Internet, and LCD TVs with cable channels.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110 per night

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Washington, D.C. City Center ratings based on 89 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Washington, D.C. City Center

Everyone (30) Couples (1) Family (2)
4 out of 5
theres no hbo on the tvs, no microwave, the wallas and doors are a little to thin. u can hear everythings gping on in the halls and the rooms next to me

Posted by on Feb 10, 2019

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4 out of 5
We were told the hotel had a restaurant so we went and sat in the restaurant. Nobody came to wait on us and we later found out it was by reservation only. It would have been nice if one of the staff had stopped to tell us, rather than completely ignoring us.

Posted by on Dec 26, 2018

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5 out of 5

Posted by on Dec 11, 2018

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4 out of 5
Centrally located hotel. Walking distance to major attractions. I was impressed with the hotel staff. Everyone was friendly and responsive to questions/needs. I was pleased with the condition and cleanliness of the hotel overall. We had an issue with neighbors smoking and the desk manager provided us with breakfast vouchers to make up for that. Appreciated the gesture.

Posted by , from Boston, MA on Aug 21, 2018

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4 out of 5
Nice hotel, close to everything ! Staff was very helpful. Room was clean and quiet

Posted by on Aug 5, 2018

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2 out of 5

Definitely not what I expected from a Westin hotel

Pros: The Bell staff was fantastic. The beds are really nice and comfortable
Cons: The front desk and management staff could use a lot of training in customer service. The AC and plumbing needs to be updated/fixed.
Location: The hotel was close to a metro station, lots of great places to eat for breakfast and conveniently located to several attractions.
We booked two premium rooms and requested one room with a rollaway bed. When we arrived we initially were only given one premium room and another standard room and the rooms were on two different floors. They changed the standard room to a premium room when I pressed them although the rooms were several floors apart and they confirmed we had the rollaway bed in one room when we checked in but when we arrived at our room it was not there. After numerous calls and visits to the front desk, which included visits to the manager we received our rollaway bed 6 hours after check in. We also requested a microwave which they confirmed and it was never delivered. Throughout our weeklong stay we had constant issues with getting enough towels for all of us. The room was clean. The sink leaked so we had to place towels around to keep our stuff from getting wet and the AC didn't work well. Considering it was July, AC is important. No matter how many times we complained or requested anything, management didn't really seem to care.

Posted by , from Louisiana on Jul 17, 2018

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4 out of 5
OK Facility but nothing really special. Decent location

Posted by on Jul 5, 2018

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1 out of 5
Valet caused well over $500 worth of damage to our vehicle and refused to own up to it. When we asked to speak to a manger the valet employees gave us a card with a name & number on it. Then refused to speak to us or answer any of our questions. Spoke to Westin management and all they told us was "Sorry about that. But the valet company and Westin are 2 separate companies. You will have to take to the valet company about restitution." NEVER AGAIN WILL I EVER STAY AT A WESTIN IN ANY CITY OR STATE.

Posted by , from Washington State on Jun 26, 2018

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2 out of 5

Expected Better

Pros: The convenience of downtown.
Cons: The thin walls and noise level
Location: You can walk to almost everything.
The hotel is in the middle of downtown and very convenient if you are touring DC. The most disappointing part of this hotel is the noise. The walls are very thin so at 3 am when my right neighbor was coughing uncontrollably, we woke up and heard it. At 5 am when the neighbor to the left had a 20 minute conversation, we could hear the conversation clearly. At 4 am when they were running something like a vacuum in the lobby, we could hear it. These incidents were so loud that it woke us up. The beds were comfortable and everything was updated, although the shower knozzle was hanging off the wall. The staff was polite and pleasant and overall the hotel was very clean.

Posted by , from Florida on Jun 12, 2018

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1 out of 5
Charged for 2 nights I did stay there.... Total of 303.00 dollars.. never recommend this crap place....

Posted by on Jun 11, 2018

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About the The Westin Washington, D.C. City Center

Location 1400 M Street, NW, Washington, DC 20005

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Washington, D.C. City Center. Parking is available for a fee. This 4-star Washington hotel is smoke free.

  • 406 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (10.2 km / 6.3 mi)
  • Train station: Washington Union Station (3.3 km / 2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Washington, D.C. City Center offers 406 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Washington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Fringetree - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Energize in our 24-hour WestinWORKOUT® Fitness Studio. Elevate your energy level on the treadmill, grab a mat to stretch, and let go of the stress or tone up with strength machines. Our fitness studio features state-of-the-art weight machines, free weights, cardio equipment that faces personal flat-screen televisions, and more. We provide everything you need for an exhilarating workout, so you can energize or de-stress day or night. The gym is available to guests 16 years and older.

Top jogging spots downtown Washington, DC include Lafayette Park, seven blocks south in front of the White House, and the museum-lined National Mall, about 10 blocks from the hotel.

Hains Point, two miles away on the banks of the Potomac River, offers an 18-hole public golf course, a two-tier driving range, and a miniature golf course that's on the National Register of Historic Places. Other attractions include a playground and the giant sculpture The Awakening.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.99 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 59.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Washington DC Westin
  • Westin Hotel Washington DC
  • Westin Washington DC
  • Westin Washington Dc City Center
  • Westin Washington, Dc City Hotel Washington Dc
  • Westin Washington D.C. City Center Hotel
  • Westin D.C. City Center Hotel
  • Westin Washington D.C. City Center
  • Westin D.C. City Center

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).