Hilton Garden Inn Washington DC Downtown

3-star property
14th St NW, Washington, DC 1-855-201-7819
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4.3 out of 5
Excellent!
See all 120 Travelocity Reviews

"My experience at this hotel was great! The lobby is beautiful and big... with a bar area. The elevator was a smooth ride and a little tricky with the ... " More

By a verified traveler on Mon 29 Jan 2018

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Hotel Description

Hilton Garden Inn Washington DC Downtown places you in the center of Washington, within just a 15-minute stroll of White House and Ford's Theater. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 300 rooms feature free WiFi, coffee/tea makers, and free weekday newspapers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Select Comfort beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Grist Mill, serves American cuisine and is open for breakfast and dinner. 2099 square feet (195 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a fitness center, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 3-star Downtown Washington D.C. hotel include Walter E. Washington Convention Center and Washington Monument.

Hilton Garden Inn Washington DC Downtown ratings based on 120 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great hotel

Pros: Nice room, walking distance to food and outings, drive distance to fun and interesting attractions.
My experience at this hotel was great! The lobby is beautiful and big... with a bar area. The elevator was a smooth ride and a little tricky with the key card. But, its a great safety feature. There was construction for renovations going on and the staff made sure to place me in a room as far away from it as possible.. without me asking! That was considerate and I didn't even hear the construction at all throughout my stay. Upon entering my room, I was very happy. I stayed in the standard King. Great size for me and if you plan to have company over. Bonus: the bed is super soft and makes you not want to leave. The hotel area is in walking distance near food places like five guys, subway, Starbucks and driving your practically near everything. The only issue I had that has nothing to do with the hotel was finding street parking but that is typical for downtown DC. However, he hotel do offer valet.

Posted by on Jan 29, 2018

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Comment from Hotel Management

Jan 30, 2018 by General Manager

Jane, thank you for taking the time for sharing your great experience at the Hilton Garden Inn Washington DC Downtown. We are thrilled to read you had an amazing stay and that you loved all aspects of our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you back. Sincerely, Brian Reymann, General Manager

3 out of 5
My stay was not fantastic but ok. I was warned of renovations so asked for a room that would be as quiet as possible so i could work during the day. They put me on the second floor so the construction noise was muffled but the street noise was a minor issue. The staff were not very informed. Also, I asked for decaf tea and was told there was none. Later I walked through the lobby and saw a tray of herbal decaf teas. Staff do not know what is available and do not try to find out. Other than that it was an adequate hotel in a great location.

Posted by on Jan 19, 2018

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Comment from Hotel Management

Jan 21, 2018 by General Manager

Thank you for your recent stay and comments. We apologize for the unsatisfactory service you received from our team. Our staff typically does a terrific job responding to our guests’ needs, so we're sorry that wasn't your experience this stay. We will use your feedback to ensure we are more consistent in our service levels. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service. Sincerely, Brian Reymann General Manager

4 out of 5

great location

Pros: I stayed in a king suite which afforded ample privacy; hotel very quiet though completely full, the sofa bed quite comfortable. The breakfast buffet g
Cons: The internet service is terrible. The premium upgrade made no appreciable difference.
Location: White House, National Women in the Arts museum ,nationally recognized restaurants and Macy's within walking distance
Located across the street from a metro stop on a line which goes to the Ronald Reagan Airport, surrounded by restaurants and coffee shops and within walking distance to the White House makes this an added value hotel.

Posted by on Jun 24, 2017

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Comment from Hotel Management

Jun 28, 2017 by General Manager

Thank you for staying with us and for sharing your experience with other travelers. We are so happy you had a great night's rest, and that our convenient location and breakfast offerings were to your satisfaction. However, we’re sorry our internet service fell short of your needs. We hope to see you again soon at Hilton Garden Inn Washington DC Downtown. With warm regards, Brian Reymann, General Manager

5 out of 5

Mini vaca

Pros: Friendliness of staff, comfort of room
Location: Many restaurants in the area, nice night life
My friend and I rode the train in to Washington for a bit of sightseeing. The staff at the Hilton Garden Inn could not have been more accommodating. Very professional and pleasant. The room was everything we could ask for. Great experience!

Posted by , from Lynchburg, VA on Jun 20, 2016

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3 out of 5

Great location, but housekeeping overlooked MOLD

Pros: Location and staff
Cons: More attention to detail about room cleanliness
Location: Near white house and all the local attractions; lots of cabs, buses, shopping and restaurants within short walking distance.
Staff and location were excellent; but when I turned down the sheets on one of my double beds there was mold. If it hadn't been 11 at night, and if I hadn't had another bed, I would have requested a different room. So I just slept in the second bed, with all my clothes on, and didn't use the blankets. Not really ideal. Front desk staff discounted my room, but really I think it should have been free. Everything else about the hotel was superior, so it's a bummer that this happened.

Posted by on Jan 15, 2016

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5 out of 5

Good location, nice room

I really enjoyed this hotel! I found the room comfortable, the hotel staff very pleasant and helpful, and the hotel conveniently located. It was also helpful to have a microwave and refrigerator in the room.

Posted by on Dec 30, 2015

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5 out of 5

The hotel was close to the DC attractions.

Pros: The location.
Location: It is near all the government buildings.
It is a very nice hotel. But they charge nearly $50.00 to park there per night. I recommend it, just make arrangements for parking elsewhere or don't drive.

Posted by , from Raleigh, NC on Sep 24, 2015

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5 out of 5
Pros: The hotel staff was very helpful and friendly. We enjoyed the fruit infused water and coffee each day!
Cons: Our room/bathroom was smaller than anticipated for a family of 4.
Location: The hotel was in walking distance to several of the museums we visited.
We really enjoyed our stay at the Garden Inn. The only issue we had is the valet only parking. It was a little inconvenient at times. The hotel staff was very helpful and friendly. We will definitely stay there again.

Posted by on Jul 30, 2015

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4 out of 5

Excellent location near White House and Metro.

Pros: Location, cleanliness, sweet staff.
Cons: Leave our informational notebook in the room.
Location: White House 4 blocks away. Metro station across the street. Smithsonian 6 to 8 blocks away depending on which one visited.
Great experience with one issue...someone kept removing the hotel info notebook from the room. This is very odd.

Posted by , from near Dallas on Jun 19, 2015

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4 out of 5

Nice hotel near center of action in downtown D.C.

Pros: Good gym equipment for work out while on the road.
Location: Within walking distance to White House, Convention Center and nice shopping.
Very comforatble room with easy WiFi access. Gym and pool downstairs.

Posted by , from Champaign, Illinois on May 12, 2015

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About the Hilton Garden Inn Washington DC Downtown

Location 815 14th St NW, Washington, DC 20005

Property Features

Hilton Garden Inn Washington DC Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2099 square feet (195 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Washington DC Downtown. Parking is available for a fee. This 3-star Washington hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 14 levels
  • 2099 sq ft of conference space
  • 195 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (7.3 km / 4.6 mi)
  • Train station: Washington Union Station (3.1 km / 1.9 mi)
  • Metro station: McPherson Sq. Station (0.1 km / 0 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Washington DC Downtown offers 300 air-conditioned accommodations with safes and coffee/tea makers. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2018.

  • Bathrooms are partially open
  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Grist Mill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 12:30 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 for adults and USD 9.95 for children (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Washington DC Downtown
  • Hilton Garden Inn Washington DC Downtown
  • Hilton Garden Inn Washington DC Downtown Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.