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Sheraton Suites Old Town Alexandria

4-star property
801 N Saint Asaph Street, Alexandria, VA 1-855-201-7819
4.0 out of 5
Very good!
See all 13 travelocity Reviews

"Lovely courtyard, clean, bright lobby. Easy access to Uber pickup and local sights. " More

By a verified traveler on Mon 16 Aug 2021

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Hotel Description

4-star hotel near John Carlyle House

Central Alexandria getaway

With a stay at this Old Town North hotel, you'll be within 2 miles (3 km) of John Carlyle House and 6 miles (10 km) of Washington Monument. Also within 9 miles (15 km) are Smithsonian National Air and Space Museum and Arlington National Cemetery.

Renovated in 2020

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the a rooftop terrace and perks like a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 247 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Studio Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$103* Per night/room Dec 19 - Dec 20

Club Studio Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Suites Old Town Alexandria ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Suites Old Town Alexandria

Everyone (8) Couples (1) Family (5)
5 out of 5
Lovely courtyard, clean, bright lobby. Easy access to Uber pickup and local sights.

Posted by on Aug 16, 2021

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5 out of 5
Convenient to the locations we where going to, didn't like the fact our air conditioner went out, had to pay for parking, only one chair for the table, pillows suck too soft, phone didn't work, for the price, just was not satisfied

Posted by on Jul 19, 2021

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4 out of 5
Hotel was nice and clean

Posted by on May 17, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotel Manager

Dear Valued Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Suites Old Town Alexandria. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

1 out of 5

Posted by on May 16, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotel Manager

Dear Valued Guest, Thank you for choosing to stay at the Sheraton Suites Old Town Alexandria and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

5 out of 5

Posted by on Apr 29, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotel Manager

Dear Valued Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Suites Old Town Alexandria. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

4 out of 5
Spacious suite with separate living & sleeping rooms. Recently updated hotel was very pleasant. Asked for & received a room with a view of the Potomac.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Apr 26, 2021 by Cristina

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Feb 12, 2020

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3 out of 5

Posted by on Jun 25, 2019

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5 out of 5

Posted by on Dec 10, 2018

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2 out of 5
I had a room next to a group of 7 people up partying all night long. I got to my room at 1am expecting sleep and instead I had to call the front desk twice to quiet down the room next door. Oh and they had a young child in there while partying. The next day the group must have figured out that I called so they harassed me by standing outside my room and banging on my door calling me names. No general manager to speak to and when I called the front desk from my room to remove them there was no answer (I called 7 times). When I went downstairs to talk to someone after being totally sure the group wasn’t still there I found only one person at the front desk. Very understaffed and no rest was had by me.

Posted by on Mar 27, 2018

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Comment from Hotel Management

Apr 3, 2018 by Alfred Matter

Good morning, please accept my apologies for the unruly neighbors during your recent stay. Unfortunately some guests miss-behave when they are away from their own home and we make every attempt to manage these situations. I hope you will give us another opportunity to be of service in the future. Regards, Alfred Matter General Manager

About the Sheraton Suites Old Town Alexandria

Location 801 N Saint Asaph Street, Alexandria, VA 22314

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Sheraton Suites Old Town Alexandria. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. A complete renovation of Sheraton Suites Old Town Alexandria was completed in June 2020. This 4-star Alexandria hotel is smoke free.

  • 247 guestrooms or units
  • Built in 1987
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Alexandria Station (2.7 km / 1.7 mi)
  • Metro station: Braddock Rd Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Suites Old Town Alexandria offers 247 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Sheraton Suites Old Town Alexandria has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per night, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 19.00 for adults, USD 9 and USD 19 for children (approximately)
  • Self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 100 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandria Sheraton
  • Sheraton Alexandria
  • Sheraton Suites Alexandria
  • Sheraton Suites Hotel Alexandria
  • Sheraton Suites Alexandria Hotel
  • Sheraton Suites Old Town Alexandria Hotel Alexandria
  • Sheraton Suite Old Town Alexandria
  • Sheraton Hotel Old Town Alexandria
  • Sheraton Suites
  • Sheraton Suites Old Town Alexandria Hotel
  • Sheraton Suites Old Hotel
  • Sheraton Suites Old
  • Sheraton Suites Old Town Alexandria Hotel
  • Sheraton Suites Old Town Alexandria Alexandria
  • Sheraton Suites Old Town Alexandria Hotel Alexandria

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.