4.3 out of 5

"Excellent location, excellent hotel, excellent customer service " More

By a verified traveler on Tue 18 Apr 2017

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Hotel Description

Grand Hyatt Washington puts you in the heart of Washington, within just a 10-minute stroll of popular attractions like Ford's Theater and Verizon Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LCD TVs.

IPod docks, cable TV, and in-room childcare are featured in all 897 rooms. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, in-room massages, and safes are also available.

The bistro, Cure Bar and Bistro, serves American cuisine and is open for lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, fitness center, and sauna. 44000 square feet (4088 square meters) of event facilities include 39 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning breakfast is available between 6:30 AM and 11 AM. There's also the convenience of valet parking.

Within a 20-minute walk of this 4-star Downtown Washington D.C. hotel, attractions include White House and Smithsonian Castle.

Guest Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$229 per night

Guest Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Atrium, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Atrium, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Plan, Room, 2 Full Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Plan, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Hyatt Washington ratings based on 137 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Close to everything

Pros: Everything
Location: Excellent
Excellent location, excellent hotel, excellent customer service

Posted by , from Miami, FL on Apr 18, 2017

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5 out of 5
Great, friendly hotel with excellent location. Friendly staff with great customer service.

Posted by on Jan 7, 2017

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3 out of 5

Hotel location was great but rooms need renovation

Travelocity messed up! We had no room reservation even after I checked if I need to confirm and was told no, all confirmed. It took over an hour on the phone with travelocity before we could check in. Hotel assistant manager was super helpful in trying to help.

Posted by on Jan 2, 2017

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5 out of 5

Central to many monumental and historic sites

Pros: The hotel staff was just exemplary. I felt pampered by the room's comfort and the service in the hotel's restaurants.
Location: Museums and the Capital landmarks were nearby, and, if you're into high-end and department store shopping, it's right there.
I really enjoyed the location although it was only for a day. Transportation access to sites and beyond was great not only for taxis and buses but the Metro stop was right there.

Posted by , from Camden County, NJ on Dec 18, 2016

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5 out of 5

Great Location!

Pros: The option to add breakfast included in room
Cons: Water bottles in the room.
Location: Close to all the sites and great restaurants
Great location to all of the sites of DC. Walkable to White, Washington Mall, Monuments, Ford Theater, and all the museums.

Posted by , from Okalahoma on Sep 2, 2016

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5 out of 5

Very nice hotel. Great location to everything.

Enjoyed our stay at the hotel. It was clean, staff was friendly, bed was comfy. No complaints.

Posted by , from R on May 4, 2016

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5 out of 5

Nice hotel with easy access.

Went with wife and 2 teens to see the sights and made an excellent choice with this hotel. I didn't give much thought to transport from Reagan National to the hotel, just assumed we'd take a taxi. Turns out the Metro Blue line has a station 1 block from the hotel. In fact, there's a way to go from metro station to the hotel lobby w/o going on the street at all. The hotel is close to numerous restaurants, tons of shopping, and an easy hike to the Mall and museums. Be aware that you are in a city and get all the noise that includes. Sirens and horn honking are popular activities. Only complaint is that the ice machine on our floor wasn't working. Polite and helpful staff with clean, comfortable rooms.

Posted by , from Georgia on Jan 3, 2016

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5 out of 5

A great hotel

Pros: Very close distance to "the Mall" excellent service; amazing facility.
Cons: Nothing
My experince during my stay at Grant Hyatt was exceptional from the hotel appereance to the stuff. I would definetly recommend this hotel to anyone visiting DC.

Posted by , from florida on Dec 29, 2015

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5 out of 5

Traveler Friendly in Every Way

Pros: The room was nicely furnished, the bed, chair/ottoman very comfortable. Desk was well lit, several convenient electrical plugs.
Cons: I travel frequently and in this case could not even think of anything that would have made the stay any better.
Location: Metro station has direct access to hotel. If walking, there are a number of major museums and historical sites within just a few blocks.
Although I was on a quick business trip, I would return for work or leisure trip. The check-in line was a little long when I arrived and I was anxious to get settled before walking to a conference meeting. The two staffers at the desk soon doubled to four and it took less than 10 minutes with a dozen others ahead of me. So management must have been monitoring for guest convenience. The room keys didn't work the first time and I returned to have quickly re-keyed and everything was perfect form then on. Nice furniture and very clean.The dresser & TV stand had USB and electrical plugs built into the side that was adjacent to the desk. Single serve coffee maker w/Starbucks coffee was easy and quick to use. There was a nice touch with a desk card identifying a LONG list of complementary items available (if you forgot to pack some grooming or convenience items). You can also borrow or buy other items like exercise weights, humidifier, curling irons, etc. Staff (both inside and at valet area) was excellent in offering directions and walking tips. The reservation desk also had a map with key locations and also identified how long a walk from the hotel it would be to popular sites.

Posted by , from Atlanta on Sep 13, 2015

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4 out of 5

Excellent location!!!

Very comfortable, nice place but the pool close very early Monday to Saturday 7:30 pm and Sunday 5:00 pm

Posted by , from Montreal, Canada on Sep 9, 2015

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About the Grand Hyatt Washington

Location 1000 H Street NW, Washington, DC 20001

Property Features

Grand Hyatt Washington offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center, limo/town car service, and meeting rooms. Event space at this hotel measures 44000 square feet (4088 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Grand Hyatt Washington. Parking is available for a fee. This 4-star Washington hotel is smoke free.

  • 1 building
  • 897 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 45 conference rooms
  • 44000 sq ft of conference space
  • 4088 sq m of conference space
  • Built in 1987
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel
  • Free WiFi
  • Indoor pool
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (8.1 km / 5.1 mi)
  • Train station: Washington Union Station (2.2 km / 1.3 mi)
  • Metro station: Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Grand Hyatt Washington offers 897 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • iPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 11 AM.

Cure Bar and Bistro - This bistro specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Cabinet - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Starbucks Reserve - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests receive complimentary access to a two-story health club in Washington Center, an office building connected to the hotel. The club provides cardiovascular and strength-training equipment, an indoor splash pool and spa tub, saunas, steam rooms, and an aerobics studio with kick-boxing, spinning, yoga, and Pilates. Seven blocks from the Grand Hyatt, Washington's National Mall has a tree-lined walking and running path. One mile (1.6 kilometers) away, the 18-hole golf course at Hains Point is perched on the banks of the Potomac River. There's a two-tier driving range and a miniature golf course that is listed on the National Register for Historic Places. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Spa Services

  • Number of treatment rooms 2

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Minimum check-in age is 21
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 52 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Washington
  • Grand Hyatt Washington Hotel
  • Washington Grand Hyatt
  • Grand Hyatt Washington Dc
  • Grand Hyatt Washington Hotel Washington Dc
  • Hyatt Washington Dc
  • Washington Dc Hyatt
  • Grand Hyatt Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.