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5.0 out of 5

"The rooms are small but nice. Wonderful shower and thick terry towels. This is very close to Central Park and museums and we enjoyed the cafe on the n ... " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

3.5-star boutique hotel perfect for exploring New York

Heart of New York

Within a 10-minute walk of this Upper East Side hotel, you'll find Central Park and Solomon R. Guggenheim Museum. Madison Avenue and Metropolitan Museum of Art are also within half a mile (1 km).

Round-the-clock service

This hotel features free WiFi in public areas, concierge services, and self parking. Business travelers can take advantage of the express check-out. There's a library and multilingual staff can provide around-the-clock assistance.

Free WiFi, luxe bedding

The individually decorated guestrooms offer free WiFi and free newspapers. Other amenities include TVs, premium bedding, and hair dryers.

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$199* Per night/room Oct 26 - Oct 27

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

voco The Franklin New York, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for voco The Franklin New York, an IHG Hotel

Couples (1)
5 out of 5
The rooms are small but nice. Wonderful shower and thick terry towels. This is very close to Central Park and museums and we enjoyed the cafe on the nearby corner. Custom coffee in the morning was excellent and staff greets everyone and super ready to help. I would go back!

Posted by , from Troy on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by Tobo

Awesome! We look forward to welcoming you back! We do our best to make everyone welcome and comfortable. It is our pleasure to see that your stay was enjoyable. Until next time!

About the voco The Franklin New York, an IHG Hotel

Location 164 E 87th St, New York, NY 10128

Property Features

Voco The Franklin New York, an IHG Hotel offers its guests a library, multilingual staff, and concierge services. Public spaces have free WiFi. The business-friendly voco The Franklin New York, an IHG Hotel also features express check-out, a front desk safe, and a porter. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 50 guestrooms or units
  • 8 levels
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: New York Harlem 125th St. Station (3.3 km / 2.1 mi)
  • Metro station: 86 St. Station (Lexington Av.) (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Voco The Franklin New York, an IHG Hotel offers 50 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 20 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.48 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklin Hotel
  • Franklin Hotel New York
  • Franklin New York
  • Hotel Franklin
  • The Franklin Hotel
  • voco The Franklin New York
  • Voco The Franklin York, An Ihg
  • voco The Franklin New York, an IHG Hotel Hotel
  • voco The Franklin New York, an IHG Hotel New York
  • voco The Franklin New York, an IHG Hotel Hotel New York

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.