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Holiday Inn Express New York City Times Square by IHG

3.0 star property
3-star hotel near Times Square

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show
Reception
Free daily on-the-go breakfast
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(168 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • 5th Avenue - 13 min walk - 0.7 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Altair - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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DoubleTree by Hilton New York Times Square West
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  • Restaurant
  • Air conditioning
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$114 nightly
The price is $134
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Frequently asked questions

How close is Holiday Inn Express New York City Times Square by IHG to the airport?

Holiday Inn Express New York City Times Square by IHG is 9.4 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York City Times Square by IHG?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York City Times Square by IHG on Jan 4, 2026 start from $106.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York City Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York City Times Square by IHG.

Does Holiday Inn Express New York City Times Square by IHG offer free breakfast?

Holiday Inn Express New York City Times Square by IHG offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express New York City Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Holiday Inn Express New York City Times Square by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express New York City Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 85.00 per day.

Does Holiday Inn Express New York City Times Square by IHG have a pool?

Holiday Inn Express New York City Times Square by IHG does not have a pool.

Does Holiday Inn Express New York City Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York City Times Square by IHG to downtown New York?

Holiday Inn Express New York City Times Square by IHG is 3.1 mi away from New York.

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 856 out of 2287 reviews
Rating 8 - Good. 584 out of 2287 reviews
Rating 6 - Okay. 418 out of 2287 reviews
Rating 4 - Poor. 226 out of 2287 reviews
Rating 2 - Terrible. 203 out of 2287 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Traveled with group
Liked: Amenities
One elevator was out the first two days I was there and it was slow to get to your room. They have now added a traveler’s fee (think resort fee) at a little less than $20 a day. You get nothing extra, just have to pay more for an already expensive room. Homeless people were outside every morning asking for money. The room was nice and comfy and the staff were great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Staff & service
Improved rooms
Stayed 5 nights in Oct 2025

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Joanna

Stayed 5 nights in Aug 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff! Clean rooms and close to everything.
Stayed 4 nights in Aug 2025

8/10 Good

ANGELA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The property was decent. It wasn’t super nice. One elevator didn’t work most of the time we were there so there was always a line and a wait to get to and from your room. The breakfast was good but it was very busy and not much room for people. The room was small which I expected as it is New York but overall it was clean and enough room for us. The view was the best part. We could see the Empire State Building and the One World Trade Center both from our window. The street we were on was relatively quiet but an easy walk to Times Square. I would probably not stay there again but it was good enough for what we needed that weekend.
View from the room
View from the room
Stayed 3 nights in Aug 2025

8/10 Good

Tomasz, London

Liked: Cleanliness, staff & service, amenities
Bed super comfortable, Very nice toiletries, complementary coffee and snacks, Super friendly and always helpful staff. Special thank you to Oscar your costumer service deserves reward! Kelly thanks for your service and support.
Stayed 7 nights in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad taste of nyc

The hotel smelled and felt dirty even after I disinfected.. there was only one elevator and it was almost 20 minutes to get downstairs. The breakfast was cold and i went around eight when they close at 10 .. housekeeping only came in and made up the bed partially overall I will not stay here again. it was my first trip to the nyc I also was late to two meetings for work because of the elevator situation
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Stayed 7 nights in Aug 2025

6/10 Okay

Jaspreet

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Janine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Prabin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinience
Stayed 2 nights in Aug 2025

4/10 Poor

Abdulqader

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very old and had no facilities at all. The windows were extremely dirty, full of stains and dust, so the view I paid for could not be seen. There was no refrigerator, and the furniture such as the table, mirror, and bed were all very old and worn out. On top of that, the elevators were a major issue. Out of two elevators in a 35-floor building, one was out of service, and the other could only hold 6–7 people, making each trip take around 10 minutes. Overall, it was a very disappointing stay, and I do not recommend it to anyone.
Stayed 1 night in Aug 2025

10/10 Excellent

mitchell

Stayed 1 night in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Central location for Time Square, walkable and 10 min to subway . Breakfast was delicious. During our stay, only one elevator for 36 floors, great delays to go to eat breakfast or get to the lobby.
Stayed 3 nights in Aug 2025

10/10 Excellent

dysebel, south yarmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff at this location
Stayed 3 nights in Aug 2025

2/10 Terrible

Irina

Stayed 2 nights in Aug 2025

6/10 Okay

Winsome

Traveled with family
Disliked: Amenities
Too cramped
Stayed 3 nights in Jun 2025

10/10 Excellent

Deanna, Goldthwaite

Stayed 2 nights in Aug 2025

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All good
Stayed 3 nights in Jun 2025

2/10 Terrible

Samar Kanti

Business traveler
Liked: Staff & service
Hotel is good, But the Lift made my stay terrible. I have stayed on 15th floor and everyday I had to walk down. its make me sick. I have stayed 4 nights and the lift is out of service for my entire stay. I will never choose this hotel in my next.
Stayed 4 nights in Aug 2025

2/10 Terrible

Chenie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Friendly staff , small uncomfortable beds.

The hotel staff were lovely and kind. The location made it easy to get to Times Square and other destinations. One of the elevators was broken which made getting on and off a little difficult due to crowds. One staff member stayed in the elevators to help make it easier to get up and down, coming back to pick guests up when it was full. The hotel room was clean. The downsides, breakfast was hectic and we didn’t take advantage of it. There wasn’t anywhere to sit and eat and lines to get food were long. The beds were horrible. One side of one of the beds was flattened and I was rolling off throughout the night. Very small beds, not appropriate for 2 adults. We are a family of 4 and stayed two nights for pleasure. It was fine for the two nights but I wouldn’t want to stay longer with the beds.
Stayed 2 nights in Aug 2025

6/10 Okay

Veronica Guadalup

Liked: Staff & service
Holiday Inn Express Times Square covers the basics. Short stays are probably best as the room, lobby, and breakfast areas are small. Breakfast options are good but getting down early is recommended or you'll have a long wait for the elevators. It is so crowded that there is little room to sit and eat. Staff was friendly.
Stayed 3 nights in Aug 2025

2/10 Terrible

Natalie, Trinity

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. I asked ahead for extra bedding, and was promised it in my room. Nope …and had to ask 4 times and get myself. Simple request! What’s worse is the elevator was not working and because Holiday Inn has a contract with only one company they were too cheap to get the elevator fixed! So I had to walk 36 flights, 4 straight days. Imagine this. Unsafe! We couldn’t make it to breakfast. Don’t stay there. They are not willing to accommodate You I couldn’t even use the “good location” to go back and rest.
Stayed 3 nights in Aug 2025