4.4 out of 5

" I go to New York every year for my birthday. This year my daughter went with me and we definitely liked Holiday Inn Express. It is in the heart of Ti ... " More

By a verified traveler on Mon 21 Nov 2016

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Hotel Description

Holiday Inn Express New York City Times Square puts you in the heart of New York, steps from Frames Bowling Lounge and within a 10-minute stroll of Times Square. Highlights at this hotel include free buffet breakfast and a 24-hour business center.

All 210 rooms feature TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Hair dryers, phones, and irons/ironing boards are also available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, express check-out, and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of valet parking.

Within a 15-minute walk of this 3-star Hell's Kitchen hotel, attractions include Macy's and Broadway.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115 per night

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express New York City Times Square ratings based on 52 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Very Nice

Pros: Everything.
Cons: The elevators. So, people need to plan an extra 10-15 minutes when leaving, as it does get packed. But, it was okay, we were on the 30th floor.
I go to New York every year for my birthday. This year my daughter went with me and we definitely liked Holiday Inn Express. It is in the heart of Times Square, Theater District and shopping. We were able to us the shuttle to the airport when we left and it was on time. The hotel accommodations were so good, and the breakfast selection was excellent, with fruit, bagels, eggs, etc. I will stay at this hotel again next year to celebrate another birthday!

Posted by on Nov 21, 2016

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3 out of 5

Hotel midtown Manhattan

I stayed at this hotel for only one night, staff were ok and helpful, can't complaint about it. Room wise was not good, dirty carpet bathroom not well cleaned, small room, they need to improve more on cleaning, wasn't looking appealing, wouldn't stay there again

Posted by , from new york, ny on Aug 13, 2016

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5 out of 5

Nice hotel

My family of 4 stayed here. Hotel was clean and staff was friendly. Its conveniently located (walking distance) near the subway and Penn Station. Complimentary breakfast was great! We will definitely stay there again.

Posted by on Jul 27, 2016

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4 out of 5

Great location!!

Rooms are tiny, but breakfast was excellent and the location is walking distance to all the Broadway shows!

Posted by on Jun 26, 2016

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5 out of 5

Perfect for our family of 4.

Cons: My car door was scratched with the valet parking.
Hotel is in a great location as it was easy to drive to heading in or out of the city. Close to subway and Times Square. I can't say enough about the breakfast staff. They were helpful, food never ran out and they were always happy! One morning they even had someone hired to make the kids balloon animals. The free breakfast is key to save some money during our 4 night stay. I would definitely stay here again!!

Posted by on Jun 6, 2016

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5 out of 5

Good value and location in mid-Manhattan

Pros: Price, location, included breakfast
Location: Just blocks from Hell's Kitchen and a short walk to Times Square.
The Holiday Inn was a good value for a centrally-located hotel. Breakfast is included and offers all types of cold and hot self-serve items, plus handy coffee maker in the room. Staff was very helpful and accommodating.

Posted by , from R.I. on Dec 12, 2015

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4 out of 5

Hotel close to everything of interest

Pros: Proximity. The hotel staff was excellent. Ask the deck staff for assistance. Great help.
Cons: Room size
Location: Great
Rooms were very clean but small. However, you had everything you need and we didn't come to NYC to stay in our room. Breakfast was good.

Posted by , from Maine on Sep 20, 2015

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4 out of 5

Valet service

Terrible service. Very rude and unhelpful. He was reported to desk. Didn't want to help because we were not completely parked in front of door but he did not direct us as to where to park. Five senior women and he waited for us to get out of the car, for us to start taking things out, us questioning him why he wasn't helping us, did he say or move towards helping. And it was late at night. Unexceptable!

Posted by on Mar 24, 2015

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4 out of 5

Great location!

This hotel is good value for the money paid. The location is excellent. A subway stop is only a block and a half away. Times Square only a 5-10 minute walk. Only six rooms per floor. Our floor was very quiet. The breakfast was pretty good. It was very crowded, but didn't cause any real problems. One day we took the food to our room, one day got a table, and the other sat in the lobby and ate. There are only two elevators for the 26 floors but the only time it was a problem was at breakfast. If you are patient it will not bother you.

Posted by , from Houston, TX on Aug 9, 2013

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5 out of 5

Awesome Staff

IT WAS MY 1ST TRIP TO THE NYC AND HAD THE BEST STAY HERE...STAFF WAS AMAZING..ROOMS ARE UPDATED..HOTEL WAS EXTREMELY CLEAN AT ALL TIMES..BREAKFAST WAS AWESOME..STAFF ANSWERED ANY QUESTIONS WE HAD IN REGARDS TO WHATEVER WE NEEDED!!! I WILL MOST DEFINATELY STAY HERE MY NEXT VISIT TO NYC!!! THANK YOU OKSANA :)

Posted by , from Jacksonville, FL on Aug 1, 2013

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About the Holiday Inn Express New York City Times Square

Location 343 W 39th Street, New York, NY 10018

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Holiday Inn Express New York City Times Square also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee. This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.8 km / 9.8 mi)
  • Train station: New York Penn Station (1.3 km / 0.8 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express New York City Times Square offers 210 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations. This New York hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65-70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Alcohol isn't served at Holiday Inn Express New York City Times Square.