Holiday Inn Express New York City Times Square by IHG

3.0 star property
3-star hotel near Times Square

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show
Reception
Free daily on-the-go breakfast
Exterior
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(170 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

7.4 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • 5th Avenue - 13 min walk - 0.7 miles
  • Empire State Building - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Altair - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Frequently asked questions

How close is Holiday Inn Express New York City Times Square by IHG to the airport?

Holiday Inn Express New York City Times Square by IHG is 9.4 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York City Times Square by IHG?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York City Times Square by IHG on Jan 4, 2026 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York City Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York City Times Square by IHG.

Does Holiday Inn Express New York City Times Square by IHG offer free breakfast?

Holiday Inn Express New York City Times Square by IHG offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express New York City Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Holiday Inn Express New York City Times Square by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express New York City Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 85.00 per day.

Does Holiday Inn Express New York City Times Square by IHG have a pool?

Holiday Inn Express New York City Times Square by IHG does not have a pool.

Does Holiday Inn Express New York City Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York City Times Square by IHG to downtown New York?

Holiday Inn Express New York City Times Square by IHG is 3.1 mi away from New York.

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 867 out of 2316 reviews
Rating 8 - Good. 591 out of 2316 reviews
Rating 6 - Okay. 421 out of 2316 reviews
Rating 4 - Poor. 233 out of 2316 reviews
Rating 2 - Terrible. 204 out of 2316 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Stayed 4 nights in Nov 2025

6/10 Okay

Sarah

Traveled with group
Liked: Amenities
One elevator was out the first two days I was there and it was slow to get to your room. They have now added a traveler’s fee (think resort fee) at a little less than $20 a day. You get nothing extra, just have to pay more for an already expensive room. Homeless people were outside every morning asking for money. The room was nice and comfy and the staff were great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Staff & service
Improved rooms
Stayed 5 nights in Oct 2025

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities
The elevator was out and people were waiting for 30 minutes. Seems unsafe. Also several things like wall paper, trim, were very poor condition. Only one bathroom for everyone eating breakfast and it was out of order.
Stayed 4 nights in Sep 2025

2/10 Terrible

Michael

Traveled with partner
Disliked: Amenities
Breakfast is good. Elevator is terrible. Room was on 36th floor and could take ten minutes to get down if working. Room didn’t have shower curtain and tv not working. Called staff and after 4 hours got shower curtain but no tv. Can you get me some portion of refund for services not provided? Payed a cpnsiderable price for room.
Stayed 1 night in Sep 2025

6/10 Okay

Sandy

Disliked: Property conditions & facilities
Old and needed maintenance, but clean and safe.
Stayed 2 nights in Sep 2025

8/10 Good

MAUREEN

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Mary, Mashpee

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property to Broadway is PERFECT! We easily walked to both theaters. (Just In Time and Hell’s Kitchen are two spectacular shows that we highly recommend.) Every single staff member—from the front desk workers to the housekeepers to the breakfast workers to the elevator operators—were professional and friendly. The one issue that was a challenge is that only one elevator was in operation during our stay. That certainly wasn’t the fault of the staff, and
Stayed 2 nights in Sep 2025

6/10 Okay

Deepankar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
1 Lift was dead Another wouldn't come for half an hour, first message the hotel person to bring the lift to the floor that you want on. Had to step down 12 floors with kids sometimes. As soon as checkout was done, they messaged that lift was operational back again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jocelyn

Stayed 4 nights in Sep 2025

4/10 Poor

FRANKIE, Hammond

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator broke most of my stay, breakfast not great and hotel is very outdated
Stayed 5 nights in Aug 2025

2/10 Terrible

Carlos

Business traveler, Traveled with partner
Disliked: Cleanliness
We where staying at the 25th floor the elevator not working nuff said
Stayed 3 nights in Sep 2025

8/10 Good

jorge

Traveled with family
Liked: Cleanliness, staff & service
two elevators for 200 rooms and only one working. It was a terrible experience.
Stayed 3 nights in Sep 2025

4/10 Poor

Bailey

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was nice. The elevator didn’t work the entire week we were there Our hotel door security somehow locked us out of our room. after notifying crew and upon our return it was still locked. Mind you- we’re on the 11th floor with the elevator not working. I call and they say they will send someone up. After waiting 30 minutes outside my door-still nobody came to unlock it. We ended up forcing the door open -no damage- Oh and I was randomly charged $214 for no reason? I addressed the front desk and it was refunded immediately and kindly by the front desk person Sorry just very disappointed
Stayed 5 nights in Sep 2025

8/10 Good

Garry Field

Traveled with partner
Liked: Cleanliness, staff & service
Elevator waiting time is too high and breakfast sitting area is too conjusted
Stayed 3 nights in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location
Stayed 2 nights in Jul 2025

8/10 Good

KERRY ANN

Stayed 5 nights in Sep 2025

6/10 Okay

Samantha

Traveled with partner
The staff was great, Oscar was the man. We didn’t like the elevator being down to one.
Stayed 4 nights in Sep 2025

4/10 Poor

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the elevator is a disaster and really ruined the experience having to wait constantly long periods of time . they either need to have less floors and guests or more elevators. on the pluses the location is great and staff was doing their best to be helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

robert

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Gianna

Stayed 2 nights in Sep 2025

6/10 Okay

John

Stayed 4 nights in Sep 2025

6/10 Okay

Patrice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator never worked but the staff was amazing.
Stayed 3 nights in Sep 2025

6/10 Okay

MUHAMMAD

Traveled with family
Disliked: Amenities, property conditions & facilities
One of the elevator was broken for 3 days of my stay. I have to use stairs to go to my room on 10th floor a few times. I didn’t understand that why they couldn’t repair it for so long.
Stayed 2 nights in Sep 2025

8/10 Good

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good i just didnt like area outside of hotel but thats everywhere in new york in that section. Also some staff didnt understand english and couldnt respond to questions when asked,but over all my stay was good. Room was clean and quiet.
Stayed 1 night in Sep 2025