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Holiday Inn Express New York City Times Square by IHG

3.0 star property
3-star hotel near Times Square

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show
Exterior
Free daily on-the-go breakfast
Reception
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(164 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(91 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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Manhattan
  • Pet friendly
  • Free WiFi
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4.1 out of 5, Very Good, 6,088 reviews
$151 nightly
The price is $177
Nov 24 - Nov 25
Total with taxes and fees
NEW YORKER BY LOTTE HOTELS

About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • 5th Avenue - 13 min walk - 0.7 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
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$114 nightly
The price is $134
Nov 30 - Dec 1
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Frequently asked questions

How close is Holiday Inn Express New York City Times Square by IHG to the airport?

Holiday Inn Express New York City Times Square by IHG is 9.4 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York City Times Square by IHG?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York City Times Square by IHG on Nov 24, 2025 start from $111.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York City Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York City Times Square by IHG.

Does Holiday Inn Express New York City Times Square by IHG offer free breakfast?

Holiday Inn Express New York City Times Square by IHG offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express New York City Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Holiday Inn Express New York City Times Square by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express New York City Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 85.00 per day.

Does Holiday Inn Express New York City Times Square by IHG have a pool?

Holiday Inn Express New York City Times Square by IHG does not have a pool.

Does Holiday Inn Express New York City Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York City Times Square by IHG to downtown New York?

Holiday Inn Express New York City Times Square by IHG is 3.1 mi away from New York.

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 842 out of 2258 reviews
Rating 8 - Good. 573 out of 2258 reviews
Rating 6 - Okay. 415 out of 2258 reviews
Rating 4 - Poor. 225 out of 2258 reviews
Rating 2 - Terrible. 203 out of 2258 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Traveled with group
Liked: Amenities
One elevator was out the first two days I was there and it was slow to get to your room. They have now added a traveler’s fee (think resort fee) at a little less than $20 a day. You get nothing extra, just have to pay more for an already expensive room. Homeless people were outside every morning asking for money. The room was nice and comfy and the staff were great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Staff & service
Improved rooms
Stayed 5 nights in Oct 2025

8/10 Good

Leying

Stayed 9 nights in Aug 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average hotel

Hotel was ok well located, one elevator was down, so alot of waiting…rest of our stay was ok
Stayed 2 nights in Aug 2025

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Only one elevator worked and the button on our floor wouldn’t work to call the elevator. The hallways could have used vacuuming. We have always liked Holiday Inn Express but we would not stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Margarita

Traveled with family
Disliked: Amenities
El servicio de elevador se descompuso fue un caos y el desayuno un poco pobre. Servicio ok.
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Traveled with group
Disliked: Property conditions & facilities
The staff were great and friendly. Very helpful as well! Our room was clean and no complaints there. Only complaint was the elevator wait. There are only 2 small elevators and 36 floors meaning a lot of guests. During our stay, one of the elevators stopped working leaving only one working elevator. Our floor was 32 so we couldn’t even take the stairs :( overall decent stay.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Good and friendly staff. Everyone was helpful and they always check if you need anything. Our room was always cleaned and bed was always made in our 3 day stay. Front desk and kitchen staff were always there offering help. Hot breakfast was good. Tight space and elevator traffic wasn’t the best. Cons: One of the elevators was not functioning when we stayed so there was always traffic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Prakash

Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is ideally located. Rooms are better than we expected and it was a bit more spacious than what we see in the pictures. Rooms were cleaned daily. Breakfast was not the best. Staff were very cheerful and helpful.
Stayed 3 nights in Aug 2025

4/10 Poor

Jason

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The elevators were not working well and we would wait sometimes 20 minutes for an elevator. The last day we had to carry our luggage down 29 floors as the elevators were not working. Staff very apologetic but it was very frustrating
Stayed 3 nights in Aug 2025

2/10 Terrible

Mrugesh H

Disliked: Cleanliness, staff & service, property conditions & facilities
I got room with lots of Mascutos and I get sick too and cleaness is 2 out of 10 l. Not a great experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Goose Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Munish

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Great Staff but so so great a property

Holiday Inn Express at New York City Times Square is in major need of upgrade. A lot of times, only one elevator (out of 2) was functional. For a hotel with 30+ floors and 120+ rooms that is a bit of an inconvenience. There was always a long wait for the elevators. One of the days there was no water supply in the sink and the shower for most of the day. It got repaired only by 5pm in the evening. The staff of the hotel is extremely nice and courteous but unfortunately all this is not in their hands. I have only the most amazing things to say about the staff who are always smiling even when the customers are complaining about things that are not in their control. On the positive side, the rooms are extremely clean and the breakfast if wholesome.
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astros in New York

Great location, friendly staff and very helpful. Breakfast was included and very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Stayed 2 nights in Aug 2025

8/10 Good

Andres, COLOMBIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicación, buen servicio y actitud de sus empleados, lugar seguro y cómodo. Sin embargo durante toda nuestra estadía uno de los ascensores estuvo malo y era muy difícil el transporte, aunque el equipo dio lo mejor de sí para solventar esta situacion
Stayed 5 nights in Aug 2025

2/10 Terrible

Anne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators broken
Stayed 2 nights in Aug 2025

2/10 Terrible

Anne

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The elevators were broken and only one worked had to wait for over 15 minutes sometimes- rooms not in great shape- toilet and sink water were brown in morning- sheets stained- place seemed old and uncared for
Stayed 1 night in Aug 2025

6/10 Okay

Grisel

Liked: Cleanliness, staff & service, amenities
The elevator was broken for a couple days during my trip. The area is a bit shady and the price advertised is not what I got charged
Stayed 3 nights in Aug 2025

8/10 Good

Tanaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find and in walking distance of a lot of tourists attractions
Stayed 2 nights in Aug 2025

6/10 Okay

Maraliz

Stayed 4 nights in Aug 2025

6/10 Okay

Audrey

Traveled with family
Liked: Cleanliness

Ok but nothing more

Overall, the stay was good. The room isn't very big for two double beds, but it's okay. What was problematic was the breakdown of one of the two elevators. It took 45 minutes a few times to get to the lobby. We had to text them to let them know we wanted to go down. The lineup to get back up... A very irritating waste of time. I read a review about this three weeks ago, and it happened to me. Five nights, and no repairs were made. We won't be going back.
Stayed 5 nights in Aug 2025

2/10 Terrible

Yolanda

Traveled with family
Disliked: Amenities
I will NEVER stay there again! Needs updating and maintenance to the max.
Stayed 6 nights in Aug 2025

2/10 Terrible

Carlos R

Stayed 4 nights in Aug 2025