4.3 out of 5

"The location was great, construction is on the street but really didnt cause any problems. Staff was excellent. I would always stay there. " More

By a verified traveler on Tue 30 Jan 2018

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Hotel Description

3-star hotel near Madison Square Garden

City center stay

Your stay at this Midtown hotel places you within 6 miles (10 km) of Madison Square Garden and Jacob K. Javits Convention Center. Macy's and Bryant Park are also within 6 miles (10 km).

Renovated in 2017

This hotel features free WiFi in public areas, laundry facilities, and valet parking. Enjoy the free buffet breakfast each morning. A 24-hour business center, express check-out, and dry cleaning are also on offer.

Free Internet, cable TV

The 210 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and coffee/tea makers. Hair dryers, phones, and ironing boards are also available.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96 per night

Room, 2 Double Beds, Non Smoking (High floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (High floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express New York City Times Square ratings based on 61 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express New York City Times Square

Everyone (15) Couples (1) Family (1)
5 out of 5
good location and loved the breakfast! nice view from our room

Posted by , from NC, us on Feb 13, 2019

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Comment from Hotel Management

Feb 14, 2019 by Tyler

Dear Valued Guest, Thank you for taking the time to leave a review of your stay. We are happy to hear our hotel's location and amenities were able to accommodate your needs throughout your stay. We all look forward to your future reservation! Sincerely,

3 out of 5
All staff was excellent, but my check out was not pleasant at all!

Posted by on Dec 21, 2018

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Comment from Hotel Management

Dec 24, 2018 by Tyler

Dear Valued Guest, Thank you for taking the time to leave a review of your stay. We are happy to hear our hotel staff was able to accommodate you through out your stay. Please reach out to me regarding your check our process. Sincerely,

2 out of 5
The hotel is old and the HVAC unit is coated in dust which blows out on the beds. Shower curtain smelled so strong of mildew the maid even left the windows open. It was in the 40’s each day. Tiny room, ok bed, ok pillows. Close to Times Square and lots of restaurants. It was affordable, but I would not stay here again on business. WiFi was useless.

Posted by , from Atlanta on Nov 15, 2018

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Comment from Hotel Management

Nov 18, 2018 by Tyler

Dear Chris, Thank you for taking the time to leave a review of your stay. I apologize for the inconveniences you have experienced throughout your stay. I am concerned on the issues you had to experience, please reach out to me regarding your incident. Sincerely,

2 out of 5
The lady at the front desk was terribly rude. If I hadn’t been in a hurry to get a room I would have stayed elsewhere.

Posted by on Sep 25, 2018

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Comment from Hotel Management

Oct 25, 2018 by w

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

5 out of 5
Pros: Staff and location
Cons: Elevators
Location: Times square, great resturants, easy to get to every site in the city
The location was great, construction is on the street but really didnt cause any problems. Staff was excellent. I would always stay there.

Posted by , from indiana on Jan 30, 2018

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3 out of 5

NYC trip 2017

Cons: remove some furniture. It is too crowded. get rid of the chair, and instead of the wall closet, use a wall coat rack.
Location: Carlo's Bakery (The Cake Boss) Port Authority and the CitySeeing bus are within walking distance
The room was small and cluttered (too much furniture). The housekeeping staff did not replenish the linens we used.

Posted by , from Orlando, FL on Dec 7, 2017

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5 out of 5

Nice hotel near Times Square

Really enjoyed this hotel. Staff was extremely friendly and polite. Great continental breakfast. One morning we came down too late for the breakfast and the staff member who was working the breakfast offered to get food back out to heat up for us. I would definitely recommend this for anyone coming to New York City.

Posted by , from R on Jun 22, 2017

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3 out of 5

Not enough elevators

Only 2 elevators in the hotel. They are used by the workers as well as the guest. I can't believe as many floors this hotel has, they only had two elevators. And the elevators are small. The staff was great and the continental breakfast was good.

Posted by , from New York, Time Square on May 17, 2017

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5 out of 5

NYC Business / Sightseeing

Great location between Times Square and Jarvis Center. Hotel was great value. Staff was excellent.

Posted by , from DFW on May 11, 2017

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5 out of 5

Very Nice

Pros: Everything.
Cons: The elevators. So, people need to plan an extra 10-15 minutes when leaving, as it does get packed. But, it was okay, we were on the 30th floor.
I go to New York every year for my birthday. This year my daughter went with me and we definitely liked Holiday Inn Express. It is in the heart of Times Square, Theater District and shopping. We were able to us the shuttle to the airport when we left and it was on time. The hotel accommodations were so good, and the breakfast selection was excellent, with fruit, bagels, eggs, etc. I will stay at this hotel again next year to celebrate another birthday!

Posted by on Nov 21, 2016

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About the Holiday Inn Express New York City Times Square

Location 343 W 39th Street, New York, NY 10018

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. Holiday Inn Express New York City Times Square also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available. A complete renovation of Holiday Inn Express New York City Times Square was completed in May 2017. This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.4 km / 9.5 mi)
  • Train station: New York Penn Station (1.2 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express New York City Times Square offers 210 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel New York City Square Times
  • Holiday Inn Express New York City Times Square
  • Holiday Inn Express New York City Times Square Hotel
  • Holiday Inn Express Times Square Hotel
  • Holiday Inn Express Times Square
  • Inn Express Times Square

You should know

  • Alcohol isn't served at Holiday Inn Express New York City Times Square.