The Shoreham Hotel

4-star property
West 55th Street, New York, NY 1-855-201-7819
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4.2 out of 5
Very good!
See all 92 Travelocity Reviews

"Overall it was good! Our room was right by the stairs and elevator so we could hear everyone coming up and down. The fist night was really loud, but a ... " More

By a verified traveler on Wed 03 Jan 2018

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Hotel Description

A romantic stay in the heart of New York awaits you at The Shoreham Hotel. Within steps you'll find Museum of Modern Art and Tiffany & Co. within a short 5-minute stroll. Highlights at this boutique hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

All 177 rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, safes, and hair dryers. Room service, phones, and irons/ironing boards are also available.

This business-friendly hotel offers concierge services, a 24-hour front desk, and express check-out. Added amenities include WiFi in public areas and a 24-hour business center. Full breakfast is available daily between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Midtown hotel include Rockefeller Center and Barney's.

The Shoreham Hotel ratings based on 92 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Boutique Hotel

Pros: Location and staff!
Cons: I didn't like not having any counter space in the bathroom to get ready, and where the counter space is there is no mirror so I would add one there!
Overall it was good! Our room was right by the stairs and elevator so we could hear everyone coming up and down. The fist night was really loud, but after that it seemed to be quieter. The hotel does have A/C but we could not control the temp from our room. The hotel is in a great location. We had an easy (for New York) walk to everywhere we wanted to go and the subway entrance was on 57th street- two blocks away so not bad! The staff was super nice and they held our bags the last day because we had to check out but still had the day there.

Posted by , from New York on Jan 3, 2018

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Comment from Hotel Management

Jan 23, 2018 by Anna

Thank you for taking the time to review us here at the Shoreham. We appreaciate your feedback and will work hard to resolve the issue you have experienced. Thank you for staying with us.

4 out of 5

amy

Cons: FREE WI FI
good location, hotel was fine, furninshings fine, room very clean. my biggest issue...........they did not offer wifi to guests for free!!!!!!!!!!! it was about $15 a day. really, in this day and time????

Posted by , from PITTSBURGH,PA on Dec 4, 2017

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Comment from Hotel Management

Dec 11, 2017 by Jelissa Rodriguez

Thank you for staying with us. Please know that your comments have been shared with our team in order to continue improving our operations.

4 out of 5

Good price close to Timesquare

Hotel worked well for being centrally located just North of Timesquare and theatre district. We were able to walk to everything...about 10 miles a day exploring on foot. Room was small but clean...had a great shower. We had problems with the heat in our room but the staff was very helpful in getting in fixed promptly.

Posted by , from Northern Michigan on Dec 3, 2017

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Comment from Hotel Management

Jan 23, 2018 by Anna

Thank you for taking the time to review our venue. Your feedback is greatly appreciated.

5 out of 5

Perfect location close to Times Square

Very clean and neat hotel. Beds were comfy and room service was great! Very professional staff at check in. Hotel held onto our bags before we could check into our rooms and and they also held on to our luggage after check out time since we didn't fly out late that night. We would definitely stay at this hotel again!

Posted by , from M on Jul 7, 2017

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Comment from Hotel Management

Jul 8, 2017 by Christopher-Front Office Manager

Thank you for your wonderful review and for staying with us. We look forward to your return. The staff works hard to provide a clean product and excellent service.

5 out of 5

Great value

This hotel was not extra fancy but was very nice. The bed was comfortable and the staff were very kind and accommodating. The doorman always had a smile for you. It met all our needs plus some and I would definently stay here again!!

Posted by on Jul 3, 2017

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Comment from Hotel Management

Jul 6, 2017 by Christopher-Front Office Manager

Thank you for your review and your business. It is our goal to provide a nice clean product and wonderful service. We look forward to your next visit.

3 out of 5

Would not stay here again

Pros: The doorman was very helpful.
Cons: The concierge could act like she wanted to help (which she didn't)
Location: Close to Central Park and within walking distance to Times Square. Lots of restaurants and groceries close.
The desk staff were pleasant enough. The cleaning staff did a great job with what they had. The carpet was stained, and the faux suede on the walls was tacky. The "sofa bed" was circa 1940-50 and hard as a rock. The bathroom had a glass door, so when someone got up at night, the light shone in the eyes of the person on the sofa bed. The water pressure was great though.

Posted by , from Minnesota on Jun 18, 2017

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Comment from Hotel Management

Jun 22, 2017 by Christopher-Front Office Manager

I am sorry that you did not have a pleasant experience while staying with us. When booking a boutique hotel you go for the experience. The sofa bed is European is style, like the hotel.

2 out of 5

On line looks are deceiving !!Dont trust it

The elevator was very small,view from room was of a ugly building, slow drain in shower, ugly wall paper, very very small bathroom. The interior was nothing like advertised the staff was not very accommodating and short with me when asked to repeat something. I would not recommend this hotel to family or friends even though it was in a good location I would not. There was 1 desk worker Daniel that was nice and that was the best part .

Posted by , from Arizona on Jun 6, 2017

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Comment from Hotel Management

Jun 16, 2017 by Christopher-Front Office Manager

Thank you for your feedback. Your comments will be used to ensure our future guests don't experience this. If you have a request for a certain location or view. Communication is key in assisting our guests regarding. Some items are specific to different room types. We hope the next time your in NYC you give us another chance to exceed your expectations.

5 out of 5

Nice hotel with great location!

This was our first time to NYC and this hotel was great. They allowed us to store our luggage for free before check-in, the room was very clean, the hotel staff was very helpful and friendly, and the hotel was close to EVERYTHING. It was the perfect location. We had a great time.

Posted by on May 15, 2017

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Comment from Hotel Management

Jun 16, 2017 by Christopher-Front Office Manager

Our staff is trained to be accommodating to all guest requests. It is service that sets all hotels apart. Our location is perfect for visiting several of New York Cities wonderful attractions. We are conveniently located by several subway systems that will transport you to all of New York City! Thank you for your review.

2 out of 5

Great location, but...

Pros: Only the location.
Cons: Almost everything else.
Location: MoMA just around the corner. Good restaurants, cafes, a French bakery, and a supermarket within 2-3 minutes walk.
A great location (just a block from MoMA), but poorly appointed rooms (no refrigerator or coffee maker, just one chair) and unfriendly service.

Posted by , from Virginia on May 8, 2017

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4 out of 5

Hotel between 5th and 6th Manhattan

Pros: Convenient location
If you're traveling alone it's ok, but more than one is a crowd. Rooms are so small that your bed and restroom are 2 steps apart. Very old fixtures and not enough electrical outlets as a matter of fact there's only one!

Posted by on Mar 21, 2017

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About the The Shoreham Hotel

Location 33 West 55th Street, New York, NY 10019

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. Public spaces have WiFi for a fee. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Shoreham Hotel. A roundtrip airport shuttle during limited hours is available for a fee. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 1938
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.4 km / 17.6 mi)
  • Train station: New York Grand Central Terminal Station (2.3 km / 1.5 mi)
  • Metro station: 5 Av.-53 St. Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Shoreham Hotel offers 177 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

The Shoreham Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Central Park, four blocks north of the Shoreham Hotel, offers a variety of recreational opportunities, including tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's famed skating rink, five blocks south, opens in winter, as does Central Park's Wollman Rink. Midtown athletic clubs offer swimming, racquet sports, and exercise classes.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD $75.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $15 and USD $25 per person (approximately)
  • Fee for in-room wireless Internet: USD $14.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for wireless Internet in public areas: USD $14.95 per night (3-device limit, rates may vary)
  • Airport shuttle fee: USD Contact Us per person (roundtrip)
  • Valet parking fee: USD $45-$55 per day
  • Nearby parking fee: USD $45.00-$55.00 per 24 hours
  • Pet fee: USD $75.00 per pet, per stay
  • Early check-in fee: USD $99.00
  • Late check-out fee: USD $199.00
  • Refrigerator fee: USD $25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The Shoreham Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.