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4.2 out of 5

"Excellent location and very nice staff, decent free breakfast, average room, nice bed and shower, slow elevators " More

By a verified traveler on Thu 07 Nov 2019

Hotel Description

Hotel near Flatiron Building in New York

In shopping district

Within a 15-minute walk of this Midtown hotel, you'll find Flatiron Building and Empire State Building. Madison Square Garden and Times Square are also within 2 miles (3 km).

24-hour fitness

A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and a computer station. Traveling on business? Take advantage of the laundry service and free Internet in public areas. Luggage storage, laundry facilities, and concierge services are also on offer.

Free WiFi

Along with free WiFi, the 111 guestrooms offer room service and TVs. Other amenities include free newspapers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Aug 12 - Aug 13

Standard Room, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Full Beds, Sofa, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Full Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Hotel

Everyone (5) Couples (1)
4 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Feb 3, 2020 by General Manager

Thank you so much for taking the time to share your splendid review following your stay with us here at The Heritage Hotel. It was an immense honor to have you stay with us. The pleasure of your company was ours. departing guests. Guests love our phenomenal location. With the 23 St Subway at our doorstep and a wide range of restaurants, bars and cafes at our doorstep our location is second to none. Some of the best restaurants in the USA are a short stroll away. 11 Madison Park is the fifth highest rated restaurant in the world. Restaurants like Eataly, Mexicana, Hill Country Barbecue, 230 Fifth Ave are a minutes’ walk from us. The Flatiron Building and the Empire State Building are short walk away. Moreover, we are 5 min by subway from Times Square and 10-15 min ride from World Trade Center Memorial, Wall Street, and Central Park. We have an energizing breakfast. We provide a continental breakfast with a wide selection. Our make own Belgian Waffles are very popular. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats, fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. My team always endeavors to make our guests feel comfortable and relaxed during their stays, as we hope to be a 'home away from home' for our guests. It would be my honor to welcome you back to our hotel the next time you are in Manhattan. Yours Sincerely, Zahid, General Manager

4 out of 5
Excellent location and very nice staff, decent free breakfast, average room, nice bed and shower, slow elevators

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Heritage Hotel.

Dear Guest, We appreciate you taking the time to rate us. The management and staff try their best to make every guest happy. We hope you will consider staying with us again on your future visit to NYC.

5 out of 5
The location was fantastic: 2 subway stops close by with different subway lines to whisk you to different parts of the city. There was a supermarket and a CVS very close. I could walk to Times Square.

Posted by on Mar 9, 2019

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Comment from Hotel Management

Mar 11, 2019 by General Manager

I am most appreciative for the time taken to review The Heritage Hotel. It makes me so happy to learn of the great service you received and that nothing was too much trouble for my team. Indeed, it is location, location, location! Many places of interest are within a short walk of our entrance. With the 23St Subway and a wide range of restaurants, bars and cafes at our doorstep our location is second to none. We are walking distance from the New York Life Building, Empire State Building, Flatiron Building and Madison Square Park. There are many stores close by. Like Macys for clothes and Best Buy for electronics. Also there are many boutique stores on Fifth avenue. Moreover, we are 5 min by subway from Times Square and 10-15 min ride from World Trade Center Memorial, Wall Street, and Central Park. We have world famous restaurants like Eataly, La Pecora Bianca and 11 Madison Park. Also we have a wealth of celebrity chefs: Jean- Jean-Paul Bourgeois at Blue Smoke, Francis Derby at The Cannibal, Simone Bonelli at La Pecora Bianca, Fitz Tallon at Eleven Madison Park. We provide an American style continental breakfast with a wide selection. It also includes hot items like scrambled eggs and sausage. Make your own Belgian Waffles. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats, fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. Whenever you decide to come back to New York, the Staff and I will be honored to welcome you back. Yours Sincerely, Zahid, General Manager

4 out of 5
The evening desk clerk was really nice and made you feel welcome. Given the room rate it was well kept and comfortable.

Posted by , from Colorado Springs, US on Jan 21, 2019

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Comment from Hotel Management

Jan 21, 2019 by General Manager

I think it is just wonderful that our front desk managed to impress you so much - there is nothing more I like to read as it means we have done our job well. Our service ethos revolves around a fine balance between warmth, personality and then total professionalism and exquisite attention to detail. I personally read all guest feedback and use this as an opportunity to learn and improve the experience of our guests. The pleasure of your company was ours. Indeed our hotel is well situated. We are just a short walk from Fifth Avenue, Madison Square Park, Flatiron Building and the Empire State Building. The subway is a minute’s walk from us with convenient access to uptown and downtown. The 23 St Subway is at our doorstep and a wide range of famous restaurants, bars and cafes are at our doorstep. Some of the best restaurants in the USA are a short stroll away. 11 Madison Park is the fifth highest rated restaurant in the world. Restaurants like Eataly, Mexicana, Hill Country Barbecue, 230 Fifth Ave are a minutes’ walk from us. We also provide a continental breakfast with a wide selection. It also includes hot items like scrambled eggs and sausage. Make your own Belgian Waffles. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats and fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. Whenever you decide to come back to New York, the Staff and I will be honored to welcome you back. Yours Sincerely Zahid, General Manager

4 out of 5

Great hotel in a great area.

The hotel was small and quaint. Great area to stay in - gardens, shopping, flat iron building, restaurants. The location and nice helpful staff was a highlight of the trip. I would definitely stay there again and recommend The Heritage Hotel to others. Only thing I wasn’t really happy with was the continental breakfast. It didn’t need to be huge or have a ton of variety, but it could have been simpler and fresher. Just a few quality items rather than a lot of not-so-great items. That is really my only complaint! The rest of it was great!

Posted by on Jun 30, 2018

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Comment from Hotel Management

Aug 2, 2018 by General Manager

“I would definitely stay there again and recommend The Heritage Hotel to others” It is quite an honor and very rewarding to hear such praise. Indeed it is the ultimate accolade for all the hard work of my staff. is exactly the type of experience we strive to create for each and every guest, and it is wonderful to know that you truly enjoyed every aspect of you stay with us. But what truly means the most to me is knowing that the service you received from our team members was excellent. I will be sure to share your feedback with the team. I was delighted to read that you had enjoyed the location of the hotel in with an abundance of tourist attractions and great restaurants in the area. We are very lucky to be located in the relatively quiet area of a side street, but still well connected to the transport network and within easy walking distance of many of New York’s great sights. Some of the best restaurants in the USA are a short stroll away. 11 Madison Park is the fifth highest rated restaurant in the world. Restaurants like Eataly, Mexicana, Hill Country Barbecue, 230 Fifth Ave are a minutes’ walk from us. Once again thank you for writing such a lovely review, my only wish is that I can personally welcome you back to The Heritage Hotel in the not too distant future. It would be an immense honor to welcome you back. Yours Sincerely, Zahid, General Manager

4 out of 5

Location!

Customer service was great! The room was not super spacious but it's New York and who wants to spend too much time in a hotel room anyways. The room was clean and the breakfast was good. The huge sell here is location!! Close to everything including subway station and Times Square! Great for young couples looking to have a great and affordable trip!

Posted by , from new york on Jan 14, 2017

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Property Features

As a guest of Heritage Hotel, you'll find a 24-hour fitness center, tour/ticket assistance, and a vending machine. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Heritage Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This New York hotel is smoke free.

  • 111 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: John F. Kennedy International Airport (JFK) (28.3 km / 17.6 mi)
  • Train station: New York W 32nd St. Station (0.7 km / 0.5 mi)
  • Metro station: 23 St. Station (5th Av.) (0.3 km / 0.2 mi)

Room Amenities

Heritage Hotel offers 111 air-conditioned accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 1.00 and USD 20.00 for adults, USD 1.00 and USD 8.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Hotel New York
  • Heritage Hotel Hotel
  • Heritage Hotel New York
  • Heritage Hotel Hotel New York
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.