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Heritage Hotel

2.5-star property
18 West 25th Street, New York, NY 1-855-201-7819
4.4 out of 5
Excellent!
See all 8 travelocity Reviews

"This is an older building, but our beds were comfortable, it’s location was pretty convenient, and it was quiet. I would stay there again. " More

By a verified traveler on Mon 19 Sep 2022

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Hotel Description

Hotel near Madison Square Park in New York

City center stay

At this Manhattan hotel, you'll be within a 5-minute walk of Madison Square Park and Flatiron Building. Also, Empire State Building is within half a mile (1 km) and Madison Square Garden is within 2 miles (3 km).

Business services

A 24-hour gym is featured at this hotel, along with free WiFi in public areas and a computer station. Traveling on business? Take advantage of the business center and free Internet in public areas. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$195* Per night/room Oct 4 - Oct 5

Standard Room, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Full Beds, Sofa, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Full Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Hotel

Everyone (5) Couples (2) Family (1)
5 out of 5
This is an older building, but our beds were comfortable, it’s location was pretty convenient, and it was quiet. I would stay there again.

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 21, 2022 by Heritage Hotel New York City Management

Dear Lucas,Thank you very much for giving your stay at The Heritage Hotel New York City a PERFECT SCORE! It is awesome to learn that you enjoyed the quiet ambiance The Heritage Hotel New York City provides. We are also happy you enjoyed our convenient location, and we hope to be able to host you again soon.Your recommendation is highly appreciated. Thanks again for choosing to stay with us!Best Regards,Heritage Hotel New York City Management

5 out of 5
This seems like a very old hotel. It needs some updating. It was clean and in a good location. The elevator was very slow both getting to the 9th floor and going back down. The bed was comfortable. The shower water hot. my wife was happy about that. The last place we stayed had only cold water.

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 6, 2022 by Heritage Hotel New York City Management

Dear Russell, Thank you very much for giving your stay at the The Heritage Hotel New York City a PERFECT SCORE rating.  Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.  We can't wait to have you back for another pleasant stay with us on your next visit to New York. Thank You, Heritage Hotel New York City Management

3 out of 5

Posted by on Aug 28, 2021

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5 out of 5

Posted by on Aug 22, 2021

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4 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Feb 3, 2020 by General Manager

Thank you so much for taking the time to share your splendid review following your stay with us here at The Heritage Hotel. It was an immense honor to have you stay with us. The pleasure of your company was ours. departing guests. Guests love our phenomenal location. With the 23 St Subway at our doorstep and a wide range of restaurants, bars and cafes at our doorstep our location is second to none. Some of the best restaurants in the USA are a short stroll away. 11 Madison Park is the fifth highest rated restaurant in the world. Restaurants like Eataly, Mexicana, Hill Country Barbecue, 230 Fifth Ave are a minutes’ walk from us. The Flatiron Building and the Empire State Building are short walk away. Moreover, we are 5 min by subway from Times Square and 10-15 min ride from World Trade Center Memorial, Wall Street, and Central Park. We have an energizing breakfast. We provide a continental breakfast with a wide selection. Our make own Belgian Waffles are very popular. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats, fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. My team always endeavors to make our guests feel comfortable and relaxed during their stays, as we hope to be a 'home away from home' for our guests. It would be my honor to welcome you back to our hotel the next time you are in Manhattan. Yours Sincerely, Zahid, General Manager

4 out of 5
Excellent location and very nice staff, decent free breakfast, average room, nice bed and shower, slow elevators

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Heritage Hotel.

Dear Guest, We appreciate you taking the time to rate us. The management and staff try their best to make every guest happy. We hope you will consider staying with us again on your future visit to NYC.

5 out of 5
The location was fantastic: 2 subway stops close by with different subway lines to whisk you to different parts of the city. There was a supermarket and a CVS very close. I could walk to Times Square.

Posted by on Mar 9, 2019

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Comment from Hotel Management

Mar 11, 2019 by General Manager

I am most appreciative for the time taken to review The Heritage Hotel. It makes me so happy to learn of the great service you received and that nothing was too much trouble for my team. Indeed, it is location, location, location! Many places of interest are within a short walk of our entrance. With the 23St Subway and a wide range of restaurants, bars and cafes at our doorstep our location is second to none. We are walking distance from the New York Life Building, Empire State Building, Flatiron Building and Madison Square Park. There are many stores close by. Like Macys for clothes and Best Buy for electronics. Also there are many boutique stores on Fifth avenue. Moreover, we are 5 min by subway from Times Square and 10-15 min ride from World Trade Center Memorial, Wall Street, and Central Park. We have world famous restaurants like Eataly, La Pecora Bianca and 11 Madison Park. Also we have a wealth of celebrity chefs: Jean- Jean-Paul Bourgeois at Blue Smoke, Francis Derby at The Cannibal, Simone Bonelli at La Pecora Bianca, Fitz Tallon at Eleven Madison Park. We provide an American style continental breakfast with a wide selection. It also includes hot items like scrambled eggs and sausage. Make your own Belgian Waffles. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats, fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. Whenever you decide to come back to New York, the Staff and I will be honored to welcome you back. Yours Sincerely, Zahid, General Manager

4 out of 5
The evening desk clerk was really nice and made you feel welcome. Given the room rate it was well kept and comfortable.

Posted by , from Colorado Springs, US on Jan 21, 2019

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Comment from Hotel Management

Jan 21, 2019 by General Manager

I think it is just wonderful that our front desk managed to impress you so much - there is nothing more I like to read as it means we have done our job well. Our service ethos revolves around a fine balance between warmth, personality and then total professionalism and exquisite attention to detail. I personally read all guest feedback and use this as an opportunity to learn and improve the experience of our guests. The pleasure of your company was ours. Indeed our hotel is well situated. We are just a short walk from Fifth Avenue, Madison Square Park, Flatiron Building and the Empire State Building. The subway is a minute’s walk from us with convenient access to uptown and downtown. The 23 St Subway is at our doorstep and a wide range of famous restaurants, bars and cafes are at our doorstep. Some of the best restaurants in the USA are a short stroll away. 11 Madison Park is the fifth highest rated restaurant in the world. Restaurants like Eataly, Mexicana, Hill Country Barbecue, 230 Fifth Ave are a minutes’ walk from us. We also provide a continental breakfast with a wide selection. It also includes hot items like scrambled eggs and sausage. Make your own Belgian Waffles. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats and fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. Whenever you decide to come back to New York, the Staff and I will be honored to welcome you back. Yours Sincerely Zahid, General Manager

About the Heritage Hotel

Location 18 West 25th Street, New York, NY 10010

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Heritage Hotel. Smoking is allowed in designated areas at this New York hotel.

  • 111 guestrooms or units
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: New York W 32nd St. Station (0.7 km / 0.5 mi)
  • Metro station: 23 St. Station (5th Av.) (0.3 km / 0.2 mi)

Room Amenities

Heritage Hotel offers 111 air-conditioned accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Heritage Hotel New York
  • Heritage Hotel Hotel
  • Heritage Hotel New York
  • Heritage Hotel Hotel New York

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.