Heritage Hotel

2.5 star property
Hotel near Madison Square Park in New York

Choose dates to view prices

Photo gallery for Heritage Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Reception
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Suite

8.8 out of 10
Excellent
(13 reviews)
  • 344 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Full Beds, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Petite Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(124 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

New York

City center stay.At this Manhattan hotel, you'll be within a 5-minute walk of Madison Square Park and Flatiron Building. Also, Empire State Building is within half a mile (1 km) and Madison Square Garden is within 2 miles (3 km).

What's nearby

  • Madison Square Park - 2 min walk - 0.1 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Madison Square Garden - 11 min walk - 0.6 miles
  • Times Square - 19 min walk - 1.0 mile
  • Rockefeller Center - 3 min drive - 1.3 miles

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪La Pecora Bianca NoMad - ‬2 min walk
  • ‪Vin sur Vingt Nomad - ‬2 min walk
  • ‪La Pizza La Pasta - Eataly Nyc Flatiron - ‬3 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Hotel near Madison Square Park in New York
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

  • 111 guestrooms or units
  • 11 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 37-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

How close is Heritage Hotel to the airport?

Heritage Hotel is 9.4 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Hotel?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Heritage Hotel on Jul 22, 2025 start from $229.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Hotel have an airport shuttle?

Airport shuttle services are not available at Heritage Hotel.

How close is Heritage Hotel to the beach?

This hotel is 19.4 mi (51-min drive) from Coney Island Beach.

Does Heritage Hotel offer free breakfast?

Heritage Hotel does not offer free breakfast.

Is there a casino at Heritage Hotel?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM.

Is there free parking at Heritage Hotel?

Free parking is not available at this hotel.

Does Heritage Hotel have a pool?

Heritage Hotel does not have a pool.

Does Heritage Hotel have a spa?

There are no spa services available at this hotel.

How close is Heritage Hotel to downtown New York?

Heritage Hotel is 2.3 mi away from New York.

Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 647 out of 1533 reviews
Rating 8 - Good. 478 out of 1533 reviews
Rating 6 - Okay. 240 out of 1533 reviews
Rating 4 - Poor. 82 out of 1533 reviews
Rating 2 - Terrible. 86 out of 1533 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
They put me in an ajoining room where the door between the rooms would not lock properly. And I could hear the people in the other room like they were right next to me. I did not feel safe. And the front desk would do nothing. Never again will I use Tracelocity.
Stayed 1 night in May 2025

8/10 Good

Eva Milva

Stayed 6 nights in Jun 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
The front desk man on the first night was rude and insensible. He did not even allow me to wait at the small waiting area to wait for my room to be ready. However, when I came back there was a different lady who was very friendly and the waiting g area was full…and it was like 2 hrs before check in
Stayed 4 nights in Mar 2025

10/10 Excellent

Whitni

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing. Made us feel very welcome and helped with anything we needed.
Stayed 2 nights in Apr 2025

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, awful, awful.

The worst. Stay anywhere else. The room they gave me looked nothing like the photos online at Hotels.com. It was cramped with no dresser or even a closet. The bathroom barely fit a shower. When I complained they refused to refund I ended up going to a different hotel. Stay away. It’s awful, they don’t care.
Stayed 1 night in Apr 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel. Painted the wall right outside our door and put a wet paint sign at a 6 ft persons eye level-Im 5ft. After placing my hand in it my husband saw it. Staff was wonderful and willing to give suggestion on anything we asked.
Stayed 2 nights in Mar 2025

10/10 Excellent

JOAO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Misa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are very helpful and friendly. Room was small but manageable. The only problem was that the sink didn’t drain ( took forever). The shower had good water pressure and shampoo/body soap attached to the wall which I found very convenient.
Stayed 1 night in Mar 2025

8/10 Good

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location and very helpful staff. The hotel standard is what you’d expect for the money. So good value.
Stayed 4 nights in Mar 2025

10/10 Excellent

Debora

Stayed 1 night in Mar 2025

8/10 Good

Shannon Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close quarters. Tiny bathroom. No microwave in room. Clean and walkable to subway and bus stops. Quiet area
Stayed 6 nights in Mar 2025

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bed moved, hotel is run down won’t stay there anymore
Stayed 3 nights in Mar 2025

2/10 Terrible

Kesia

Disliked: Staff & service, property conditions & facilities
The room was way too small, parking was not available customer service was horrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

10/10 Excellent

Brooke

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time in New York City. Great location to all the main places to see. The property was very clean and the service was fantastic! I will definitely stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice
Stayed 4 nights in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Niorys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very close to all the attractions in Manhattan.
Stayed 3 nights in Mar 2025

10/10 Excellent

BOBBY

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Joselyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2025