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Artezen Hotel

4-star property
24 John Street, New York, NY 1-855-201-7819

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4.6 out of 5
Exceptional!
See all 14 Travelocity Reviews

"Staff were super nice and accommodating.. Clean and tidy room. Excellent Service. " More

By a verified traveler on Sat 29 Feb 2020

Points Of Interest

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Hotel Description

4-star luxury hotel near Wall Street

Central New York getaway

Within a 10-minute walk of this Manhattan hotel, you'll find Wall Street and National September 11 Memorial. Also, One World Trade Center is within half a mile (1 km) and Battery Park is within 2 miles (3 km).

Business services

A fitness center is featured at this hotel, along with free WiFi in public areas and limo/town car service. Business travelers can take advantage of the business center. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free WiFi, comfy beds

The 89 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include refrigerators, room service, and LED TVs with satellite channels.

Petite Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Jan 24 - Jan 25

Premier King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Artezen Hotel ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Artezen Hotel

Everyone (7) Couples (3) Family (5)
4 out of 5

Posted by on Dec 27, 2020

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Comment from Hotel Management

Dec 27, 2020 by Giuseppe

Hi Tonya, Thank you for the great score. We greatly appreciate your business and hope you have an awesome day!

5 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 9, 2020 by Francisco LLanos

Thank you!!

5 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by Francisco Llanos

Hi, Thanks for taking the time to share your feedback. We appreciate your business and hope to see you again. Have a nice day!

5 out of 5
Staff were super nice and accommodating.. Clean and tidy room. Excellent Service.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 1, 2020 by Francisco Llanos

Hi, Thank you so much for the great review. We are so glad to hear you had such an amazing stay with us and appreciate your business very much. We work hard to provide our guests a memorable experience and its always nice to hear when we do. We look forward to having you stay with us in the near future. Have a wonderful weekend!

5 out of 5
The hotel support staff was knowledgeable and friendly. The hotel was clean and comfortable. It really felt like the owners really pay attention to detail. Showers could use doors.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Scott Walker, General Manager

Hi; Thank you for taking the time to share your feedback. We are pleased to hear you appreciated our quality and attention to detail. Thank you for your business and we hope to see you back with us again soon. Have a wonderful day!

4 out of 5
Location was great! Room was very nice but a little small. Over all had a wonderful time in NYC. Thank you for letting us barrow umbrellas.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by Ken Zapanta

Thanks so much for the great review. We truly appreciate your business and hope to have you back with us again soon. Have an awesome day!

5 out of 5
Nice hotel. Aside from parking but it is New York......

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 26, 2019 by Ken Zapanta

Thank you for choosing to stay with us and for taking the time to share your comments. We appreciate your business and hope to have you back with us again in the near future. Have an awesome day!

5 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Daniel Molestina, Assistant Manager

Hi, Thank you for taking the time to share your feedback. Great to learn you had an enjoyable stay with us. We appreciate your business and hope to have you stay with us again. Have a nice day!

5 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Daniel Molestina, Assistant Manager

Hi, Thank you so much for the great score and feedback. It's great to learn you had an enjoyable stay with us and appreciate your business very much. Have a great day!

2 out of 5
The hotel canceled our room and wanted to charge us 100.00 more to book the same room. The room was booked with no confirmation needed. The hotel manager told me that I should not have used Travelocity. I should have called the hotel directly to book. It took over an hour to get the hotel to agree with original booking. Crazy. Would try a different hotel.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Daniel Molestina, Assistant Manager

Hi, Thank you for sharing your feedback. We were a bit surprised by your comments and want to take this time to address them. Your original reservation was never confirmed as it was booked with an invalid credit card. We tried contacting you multiple times via email but were unable to reach you. Since you did not meet the terms and conditions which you agreed to at the time of booking, your room was put back on market. Upon your arrival, we offered to reinstate your reservation as the room was still available. The $100 you refer to is for the incidental/ security deposit of the room and is released back to you upon checkout if you do not incur any additional charges. We can only apologize if this was not clarified to you upon arrival but did our best to accommodate you as your original reservation was never confirmed. We appreciate your business and hope you are willing to give us a second chance. Have a nice day!

About the Artezen Hotel

Location 24 John Street, New York, NY 10038

Property Features

WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Artezen Hotel. This 4-star New York hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 21 levels
  • Built in 2018
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (33.3 km / 20.7 mi)
  • Train station: New York Christopher St. Station (3.4 km / 2.1 mi)
  • Metro station: Fulton St. Station (Nassau St.) (0.1 km / 0.1 mi)

Room Amenities

Artezen Hotel offers 89 accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Resort fee: USD 9.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Nearby parking fee: USD 45 per day(500 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Artezen Hotel New York
  • Artezen New York
  • Hotel Artezen Hotel New York
  • New York Artezen Hotel Hotel
  • Hotel Artezen Hotel
  • Artezen
  • Artezen Hotel Hotel
  • Artezen Hotel New York
  • Artezen Hotel Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.