Find and Compare Kid-Friendly Hotels in Montego Bay

This resort have exceeded my expectations. The staff are warm and friendly, very helpful. The facility is a bit outdated but clean. The only thing I think they need improvement on is the food. The food does not taste like authentic Jamaican food.

PROS: With so much going on with Covid I felt like the staff and rules that they kept enforced allow my family and I to feel safe and relaxed! Public spaces they politely enforced the use of masks and hand sanitizers! I also felt like the staff worked above and beyond so we could enjoy our stay! Shout out to our Butlers Nick & Tannisha! The service was beyond expectation! Traveling with 23 ppl with 4 birthdays they def. helped with planning and organization to ensure a successful celebration! Also big props to the girls at the front desk Tameka and Renee. They had the patience of saints and during trying times they always had a smile on! CONS: check-in time was long, with such a large group I felt like sometimes we were holding up other guests from check-in and check-out because there was only 2 agents for the Diamond Club. I also felt that because we booked thru a 3rd party site there was confusion because we were booked on the white sands and they hadn't open this side yet we were moved to BLUE WATERS (YAY) but because this was not communicated to us through travelocity or the hotel our transportation and room accommodations became a mess especially family with six people. Food time was also a bit slow at restaurant & room service was a bit of a mess, I would chalk this up to Covid PS: Please warm up the swim outs! Once again I cannot sing enough praises to the staff for their efforts and amazing service and the property was magnificent! perfectly landscaped & cared for!

My trip was A memoriable one. Was My birthday weeknd greeted by A bottle of champaigne in my room , room got upgraded to A nice veiw.

Amazing location , property and staff A1. Cozy cute and perfect couple and girls trip .

My room was immaculate , the staff is extremely adept and the beach is beautiful.

The service I received was beyond outstanding, the staff are so attentive. The feeling of the property feels like home, the rooms are clean and spacious. Toni at guest services was the icing on the cake, when I told her it was my anniversary she set up a dinner for me and my husband that evening. Btw she can sing. The only little concern I had was the landscaping which they are currently working on. I am a really picky person and based on my OCD you won’t regret your stay here. Thank you Melia Braco