"On Saturday, 4/20/19 the hotel lost power and I was forced to sleep in complete darkness. There was no communication about how long the power would be ... " More
Walk to the beach
You'll find Dead End Beach and Blue Diamond Shopping Centre within 3 miles (5 km) of this aparthotel. Dump-Up Beach and Events Park and Whitter Village are also within 3 miles (5 km).
Private white sand beach
This aparthotel features 3 beach bars, a poolside bar, and a restaurant. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the outdoor pool and perks like free WiFi and a free airport shuttle.
Free WiFi, comfy beds
The 37 individually decorated apartments offer free WiFi and comfy beds. LCD TVs with cable channels provide entertainment options, and other amenities include furnished balconies and refrigerators. Housekeeping is available on request.
Apr 23, 2019 by Stacia-Front Desk Agent
Hello Anonymous, I do apologize for the inconvenience that you had to face during the current outage but this was beyond our control as it was entire area that was facing this inconvenience. We do indeed have a generator on the property and we were trying to get it started but we were have some technical difficulties so we were not able to get it running
Mar 17, 2017 by Stacia-Front Desk Agent
Dear Sam, We do appreciate your feedback because this helps to improve the hotel, I am glad that you have enjoyed your stay and the meals as well I do hope if you do decide to visit Montego Bay again you will take us into consideration to stay.
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 3.0 kilometers away. You'll be playing in the surf in no time with a free ride on the aparthotel's complimentary beach shuttle. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 beach bars, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This beach aparthotel also offers an outdoor pool, a garden, and a terrace. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this Montego Bay aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Relax Resort offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 25-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.
Onsite venue - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The check-in location differs from the property location. To check in, go to security post If you arrive at the property after hours, you'll need to check in at an alternate location: security postTo make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The check-in location differs from the property location. To check in, guests will need to go to security post
Guests arriving after hours will need to go to the following location to check in: security post
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.