49% Based on 101 reviews TripAdvisor Traveler Rating 3 out of 5

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Hotel Description

Relax Resort puts you in the center of Montego Bay, 2.7 km (1.7 mi) from Cornwall Beach and 3 km (1.8 mi) from Dead End Beach. Highlights at this property include a nearby private beach, a restaurant, and an outdoor swimming pool.

All 37 individually decorated apartments feature flat-screen TVs with cable channels, and you can enjoy free WiFi, furnished balconies, and in-room childcare. In-room dining is easy with amenities like refrigerators and room service. Additionally, ceiling fans and free toiletries are available.

The property's own poolside bar and bar/lounge are nice places to enjoy a drink. Added amenities include free WiFi in public areas, a 24-hour front desk, and a garden. Each morning free local cuisine breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this Montego Bay property, you'll be 14.9 km (9.3 mi) from Rocklands Bird Sanctuary.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$71 per night

Studio, 2 Double Beds, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

49% of guests recommend out of 101 reviews

Excellent 19
Good 25
Average 27
Poor 6
Terrible 24
Value <span>3.0</span> out of 5
Rooms <span>3.0</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>3.5</span> out of 5

Property Features

A private beach is featured. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this apartment measures 431 square feet (40 square meters) and includes conference space. An outdoor pool, tour/ticket assistance, and a garden are also featured at Relax Resort. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available on request) and a beach shuttle are free. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Montego Bay apartment.

  • 37 guestrooms or units
  • 3 levels
  • 4 buildings
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (1.8 km / 1.1 mi)
  • Property shuttles: Free airport shuttle, beach shuttle, and shopping center shuttle; area shuttle and cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

Relax Resort offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. 25-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free local cuisine breakfast daily from 7:30 AM to 10:30 AM.

Onsite venue - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A garden-fringed sundeck features a 10.6-by-6-meter (35-by-20-foot) pool. Twice daily, complimentary shuttles go to Montego Bay's famed Doctor's Cave Beach (2.8 km/1.75 miles away) and Aqua Sol beach and water sports park (surcharge) (4 km/2.5 miles).

The recreational activities listed below are available near the resort; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time ends at 12:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to security post
If you arrive at the property after hours, you'll need to check in at an alternate location: security post
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 9 AM to 5 PM. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Relax Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay
  • Cash Breakage deposit: USD 50.00 per stay

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Breakfast
  • Beach access
  • Internet access
  • Self parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30.00
  • In-room safe fee: USD 2.00 per night
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Relax Resort offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • The total price shown includes a resort fee.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.