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"There was no entertainment other than the TV set in room and in lobby and restaurant area Refrigerator but no microwave or tea kettle. Staff was gre ... " More

By a verified traveler on Mon 02 Nov 2015

Hotel Description

Family-friendly 3-star hotel near Cornwall Beach

Close to airport

Within 2 miles (3 km) of this Montego Bay hotel, you'll find Cornwall Beach and Hip Strip. Doctor's Cave Beach and Montego Bay Marine Park are also within 2 miles (3 km).

Dining, outdoor pool

This hotel features an outdoor pool, a spa tub, and a restaurant. Guests will appreciate free perks like free self parking and WiFi in public areas. A garden, dry cleaning, and concierge services are also on offer.

Balconies, cable TV

The soundproofed guestrooms offer room service and free newspapers. TVs come with cable channels, and other amenities include furnished balconies and premium bedding.

Standard Room (with 2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$51* Per night/room Oct 29 - Oct 30

Superior Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grandiosa Hotel ratings based on 11 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Grandiosa Hotel

Everyone (9) Couples (1) Family (1)
1 out of 5
The phone in the room didn't work, there was no wi fi in the rooms you have to go to the lobby to get half of the service. if you need ice, you have to give the front desk your water pitcher and they will bring the ice to you. the first 2 days i had no hot water. There was drilling at 8am to 4pm. short on towels . I have to asked for wash rags. One staff keep apologising for the conditions of the place and stated that its under new management .

Posted by on Aug 13, 2019

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2 out of 5

Posted by on Aug 8, 2019

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2 out of 5
The staff was nice however I was not pleased with the room. The bed was very hard, hard water was in and out in the shower. No electrical out within reach in the bathroom. No iron or ironing board. I would not stay at this resort again.

Posted by on Feb 26, 2019

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5 out of 5
I liked the staff! They were very pleasant and helpful. The food at the restaurant was good also.

Posted by on Feb 10, 2019

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3 out of 5
Didn't like location.On the map it looked close to the beach, but had to take a cab to get anywhere, which was very costly. Food=mediocre. Menu=could use some small snack type or lighter items like shrimp cocktail cup of soup. Even if the bar had chips, pretzels, popcorn, etc. No activities, music, happy hour, etc. Reggae Happy Hour would have been fun! Impt. The whirlpool had 2 open drains that would be easy to hurt oneself if stepped in. No shampoo in the room, that is a staple in most hotels. I asked & they provided it. Would have like to see the hotel lobby & rooms have some colorful Jamaican artwork to brighten the atmosphere. It would have been nice to have a paper list of the TV stations. The staff was friendly & accommodating,

Posted by , from Michigan , us on Feb 9, 2019

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5 out of 5
I had a very pleasant stay at the Grandiosa Hotel. The place was nice and clean and the View was awesome. The staff were EXTREMELY courteous and pleasant. I really enjoyed my stay there.

Posted by on Jan 21, 2019

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2 out of 5

disappointing stay

Pros: the staff
Cons: hotel rooms need to be cleaned properly and a/c updated to something hat works.
Location: xx
I checked in on friday july 20 and I had previously called to ask for a room on the first floor. On checking in I met the best thing about this hotel and it was Grace the receptionist. she recognized my voice and called me by name as i entered. she did make sure i had a room on the first floor. but after that everything went south. the room smelt like somewhere that was flooded and has that wet smell. the room was hot as the 100 year old a/c unit struggled to blow some sort of air in the room. my skin started to crawl as i started to feel uncomfortable. tried turning on the tv and there was no remote. called front desk and was advised someone would be there shortly. when i was leaving 2 hours later no one had come to assist. i was in montego bay for sumfest so i left and headed to sumfest. came back at 6am and when i went to the room and went in the bathroom i was bitten by an ant. on investigation I realised there was an infestation of red biting ants in the bathroom. I then went and slept in my car. took a shower saturday and left. i paid for 2 days but stayed only one. experience was not good.

Posted by , from new york on Jul 23, 2018

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3 out of 5

Nice quiet hotel, however needs some refurbishing

Pros: Close to airport
Cons: Some form of entertainment. Does not have to be elaborate. No hotel schedule. We thought Sunday brunch for sure - NO! Pool closed.
Location: Not the outgoing type so did not seek out things to do.
There was no entertainment other than the TV set in room and in lobby and restaurant area Refrigerator but no microwave or tea kettle. Staff was great, very polite and the food was delicious

Posted by , from NJ on Nov 2, 2015

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2 out of 5

1St time in Mobay!!!

This hotel wasn't a wow factor for us. We normally stay in Negril and after that trip we will continue to. The breakfast was awful they said it was bacon but who knows. When you ask for red snapper they bring you king fish and expect you not to notice. The restaurant wasn't all that good. Was looking for some real good jerk pork and chicken. Lol, the hotel was close to the airport. We had a ok view but still wasn't impressed. We went to doctors cave beach and I LOVED IT!! Nothing like food and drinks while laying in the sun. Employees where ok, but thanks but no thanks will stick to Negril!!!

Posted by , from Fort Lauderdale on Mar 24, 2015

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2 out of 5

Hotel old with poor quality furnishing

Pros: staff and food was excellent
Cons: total renovation of facility
Location: nothing
Old facility Front desk had to validate room was clean, aster assigning the room staff came to room and indicated it was the wrong room for him to check. Only one glass for the two of us. Bath tub not draining unable to shower unless one was willing to stand in the tub in standing water.

Posted by , from Upper Marlboro, MD on Mar 24, 2015

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Property Features

There's a restaurant on site. Public spaces have free WiFi. Grandiosa Hotel offers its guests an outdoor pool and a spa tub. An airport shuttle (available 24 hours) is available for a fee. The family-friendly Grandiosa Hotel also features tour/ticket assistance, a garden, and concierge services. Self parking is free. Smoking is allowed in designated areas at this 3-star Montego Bay hotel.

  • 1 building
  • 45 guestrooms or units
  • 3 levels
  • Built in 1989
  • Dining venue
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Grandiosa Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11:30 PM.
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7 AM - 11:30 PM.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No elevators
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per night
  • Late check-out fee: USD 29.04 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Jamaica Grandiosa Hotel
  • Grandiosa Hotel
  • Grandiosa Hotel Montego Bay
  • Grandiosa Montego Bay
  • Hotel Grandiosa
  • Jamaica Grandiosa Resort
  • The Jamaica Grandiosa Hotel
  • Grandiosa Hotel Hotel
  • Grandiosa Hotel Montego Bay
  • Grandiosa Hotel Hotel Montego Bay

You should know

  • Grandiosa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Montego-Bay-Hotels-Grandiosa-Hotel.h3026539-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.