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Holiday Inn Downtown Memphis by IHG

3.0 star property
3-star hotel near Peabody Ducks

Choose dates to view prices

Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Reception
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
160 Union Ave, Memphis, TN, 38103
  • Peabody Ducks
    ‪2 min walk‬
  • Beale Street
    ‪5 min walk‬
  • FedExForum
    ‪6 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.4 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Memphis

Downtown Memphis stay.With a stay at this Downtown Memphis hotel, you'll be steps from Peabody Ducks and AutoZone Park. Beale Street and Gibson Guitar Museum are also within half a mile (1 km).

What's nearby

  • Peabody Ducks - 2 min walk - 0.1 miles
  • AutoZone Park - 2 min walk - 0.1 miles
  • Beale Street - 5 min walk - 0.3 miles
  • FedExForum - 6 min walk - 0.4 miles
  • Beale Street Landing - 8 min walk - 0.5 miles

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk

About this property

Holiday Inn Downtown Memphis by IHG

3-star hotel near Peabody Ducks
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Downtown Memphis by IHG. A free area shuttle within 5.00 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Memphis hotel.

  • 1 building
  • 192 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown Memphis by IHG offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 27 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Frequently asked questions

How close is Holiday Inn Downtown Memphis by IHG to the airport?

Holiday Inn Downtown Memphis by IHG is 11.3 mi (18-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

Does Holiday Inn Downtown Memphis by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Downtown Memphis by IHG.

Does Holiday Inn Downtown Memphis by IHG offer free breakfast?

Holiday Inn Downtown Memphis by IHG does not offer free breakfast.

Is there a casino at Holiday Inn Downtown Memphis by IHG?

No, there is no casino at this hotel, but Southland Casino Racing (9-min drive) is nearby.

What time is check-in at Holiday Inn Downtown Memphis by IHG?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at Holiday Inn Downtown Memphis by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 27 per day.

Does Holiday Inn Downtown Memphis by IHG have a pool?

Holiday Inn Downtown Memphis by IHG does not have a pool.

Does Holiday Inn Downtown Memphis by IHG have a restaurant?

Holiday Inn Downtown Memphis by IHG is home to Downtown Bar & Grill, which features American cuisine.

Does Holiday Inn Downtown Memphis by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Downtown Memphis by IHG to downtown Memphis?

Holiday Inn Downtown Memphis by IHG is 0.5 mi away from Memphis.

Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 303 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 162 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Glenn

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Close to the game
Stayed 1 night in Apr 2025

2/10 Terrible

Caroline G

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up not staying here due to the fact there was no air conditioning at the facility at all. I was not informed ahead of time and I’m still waiting on a refund and it’s been 5 days.
Stayed 1 night in Mar 2025

2/10 Terrible

Guy

Stayed 1 night in Mar 2025

2/10 Terrible

Yetta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn't have air in the whole building and started i could get a full refund on both rooms free from cancelation but they are giving me the run around about my money!!! Because they cancelation free went up everyday even after the general manager told them they didn't have air and it wasn't my fault and i should get a paid in full refund but they didn't give me any of my money!! They kept all 9 hundred and something dollars!! I will never ever deal with them again
Stayed 2 nights in Mar 2025

2/10 Terrible

John

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was nothing wrong with the property...EXCEPT: no air conditioning and no breakfast (the chef didn't show up.) We were not informed of the AC situation until we showed up. While we would have been allowed to cancel without penalty, it was too late in the day for that -- a major hassle. They found a room that was only sort of hot and provided fans, but no discounted rate for this. The next morning, we learned that the chef didn't show up, so the breakfast we counted on was not available. No coupon or voucher for elsewhere was offered or available. That was disappointment on top of the AC disappointment. That said, we found out upon checkout that some of the room charge was credited. If not for that, I don't know that I'd bother with a Holiday Inn again, but that acknowledgement of our disappintment keeps this chain in play for me going forward. However, I probably would not stay at this particular hotel again based on these oddities. On the plus side, the staff was very friendly and tried (within their limited powers) to accommodate us. Particularly awesome was Henry, the man in charge of valet during our stay. He was a rock star.
Stayed 1 night in Mar 2025

2/10 Terrible

Tylair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning in the rooms was 85 degrees the entire stay. The employees were great super nice and the only reason we staid.
Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotels AC was down throughout the building.The staff was great! Did not stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy with any of the service from Hotels.com

When I checked in there was no air conditioning, no lights in the elevator and when I wanted to take a shower there was no hot water. I was only staying one night because I was just passing through on a long road trip and the main reason for me to stop is to be able to take a shower. Nobody did anything to compensate me including Hotels.com
Stayed 1 night in Mar 2025

6/10 Okay

Shelley

Traveled with family
Liked: Cleanliness, staff & service
When we arrived to check in we were informed the air conditioning was out. The did let us check out our room first before we decided to stay or not. We ended up staying as we had just driven 10 hours. They did provide a fan. They did not mention all but 2 of the 3 elevators were out of order and the 1 that was working only had emergency lighting inside. Then when it came to morning and taking showers, there was no hot water at all. Also ice makers were only working on certain floors. Other than that, I guess bed was fine and room was clean. $30 for parking was a bit steep. I’d definitely call this hotel first before booking to make sure they aren’t having issues. Holiday Inns are usually a safe bet.
Stayed 1 night in Mar 2025

2/10 Terrible

James P

Stayed 1 night in Feb 2025

2/10 Terrible

Jacklyne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! No hot water or AC. Apparently they hadn’t had hot water for several days but didn’t notify us until we were checking in. So we couldn’t make alternate arrangements and were stuck there. Dirty towels in room, lights in elevator burnt out, no wifi in room. This place was beyond disappointing.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mercedes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Tanner

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst experience at a hotel. Other than the staff which was great. When we got to the hotel the staff checking us in told us the ac was not working and to go check the room. Then a guy who I found out was the owner of the place said oh no we got that fixed so we decided to stay… worst mistake we made on our trip. We got to the room that night and we found out in fact the ac had not been fixed. So in fact the owner lied to our face. He then told the manager that the front desk was turning away customers which in fact she was doing her job very well. What a POS! Then the next morning after making it though the night we go to shower and there is no hot water. Even if they fix the issues I will never stay here again! And they charged us full price for the night!!!! Holiday in lost a customer here all because of a crappy owner!! And the room my friend stayed in hadn’t been cleaned before from the guy that had checked out cause of the same issues we had. On a positive note it gave us an opportunity to stay at Neopolean which is just around the corner it’s an older place but the staff and place were friendly and nice. I told them they should hire the front desk clerk from holiday inn. Do not stay here!!! We wondered why it seemed like we were the only ones in the hotel. Even the bar was closed down…
Stayed 3 nights in Feb 2025

2/10 Terrible

Tamarcia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Riley

Disliked: Cleanliness, property conditions & facilities, room comfort
Very hot room was 93 degrees
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and helpful at check in. The property is poorly maintained. Besides outdated rooms with chipped furniture, the air conditioning wasn’t working. It was 82 degrees in our room all night. I suspect that was not a new development because there was a box fan in the room when we arrived. Also, there were no functioning lights in the one working elevator until someone stuck a puck light up, providing minimal lighting. It would have been nice if these things had been mentioned at check in.
Stayed 1 night in Mar 2025

2/10 Terrible

Karea

Stayed 1 night in Mar 2025

2/10 Terrible

Markia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrive to the hotel, there was no hot water or air-conditioning in the place was unbelievable. I didn’t even receive a refund.
Stayed 1 night in Mar 2025

4/10 Poor

Matthew, Clive

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Riley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was not very good. Air conditioning was out. The room was 96 degrees. The hot water did not work so we had to take a freezing cold shower. Only one elevator was in working order. The staff was powerless to do anything as the situation was out of their control. Unfortunately, this was the worst stay I’ve experienced in my life.
Stayed 1 night in Mar 2025

4/10 Poor

Rachel

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 1 night in Feb 2025