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The Pilgrm Hotel

3.0 star property
3-star hotel near Hyde Park

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Photo gallery for The Pilgrm Hotel

Reception
Property video
Reception
Front of property
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
25 London Street, London, England, W2 1HH
  • Place, Paddington Central
    ‪6 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Large

Large | Premium bedding, in-room safe, iron/ironing board, free WiFi

Large

8.2 out of 10
Very good
(31 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium

Medium | Premium bedding, in-room safe, iron/ironing board, free WiFi

Medium

7.0 out of 10
Good
(39 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small

Small | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small

7.4 out of 10
Good
(16 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single

Small Single | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small Single

7.6 out of 10
Good
(7 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Bunk

Bunk | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • St Mary's Hospital - 2 min walk - 0.1 miles
  • Paddington Central - 6 min walk - 0.4 miles
  • Hyde Park - 6 min walk - 0.4 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Marble Arch - 13 min walk - 0.7 miles

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪146 Pad - ‬1 min walk
  • ‪Sawyers Arms - ‬1 min walk

About this property

The Pilgrm Hotel

3-star hotel near Hyde Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Pilgrm Hotel also features coffee/tea in a common area and a water dispenser.

This 3-star London hotel is smoke free.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

How close is The Pilgrm Hotel to the airport?

The Pilgrm Hotel is 12.7 mi (52-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Pilgrm Hotel?

As of Dec 31, 2025, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on Jan 26, 2026 start from $123.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pilgrm Hotel have an airport shuttle?

Airport shuttle services are not available at The Pilgrm Hotel.

Does The Pilgrm Hotel offer free breakfast?

Free breakfast isn’t provided at The Pilgrm Hotel, but cooked-to-order breakfast is offered for a fee of GBP 18.50 for adults and GBP 18.50 for children. It's available every day from 7:30 AM to noon.

Is there a casino at The Pilgrm Hotel?

No, there is no casino at this hotel.

What time is check-in at The Pilgrm Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Pilgrm Hotel?

Free parking is not available at this hotel.

Does The Pilgrm Hotel have a pool?

The Pilgrm Hotel does not have a pool.

Does The Pilgrm Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Pilgrm Hotel have a spa?

There are no spa services available at this hotel.

How close is The Pilgrm Hotel to downtown London?

The Pilgrm Hotel is 2.1 mi away from London.

The Pilgrm Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 320 out of 735 reviews
Rating 8 - Good. 229 out of 735 reviews
Rating 6 - Okay. 107 out of 735 reviews
Rating 4 - Poor. 50 out of 735 reviews
Rating 2 - Terrible. 29 out of 735 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, but edge of sink needed a little attention. The rubber trim was lifting in the corners, they took care of it right away. It is a cute hotel, but the rooms are on the small side. We booked the large room and that was a bit of a stretch for us both, but we don't spend much time in our room, we are out and about. It is a cozy hotel, close to pubs, easy to walk to sites, Paddington station is across the street. We choose this place for location and convenience.
Stayed 3 nights in Sep 2025

8/10 Good

Bram

Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Erinn

It was unique. Room was small but ok for one person.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Great option for being close to Paddington Station. Excellent breakfast, coffee and service!
Stayed 1 night in Sep 2025

10/10 Excellent

Abhijeet

Stayed 1 night in Sep 2025

4/10 Poor

Larry

Business traveler
Liked: Cleanliness
Disliked: Room comfort
This hotel is a tale of two halves. The lobby and dining areas are lovely and quite stylish. Describing the room as "basic" is a complement. It was miniscule with no space to hang your clothes. Worse is the labrynth of stairs that you must travel to get to your room once getting out of the lift. It may hold a certain charm for folks who like old buildings, but it is a unsafe nightmare for a person like me, who has a disability. Also, you have to walk through an outdoor bridge in the rain to get to the wing with your room. All of this would be fine and fair if there was some sort of description of the venue in the hotel details upon booking. Then, the customer would have the chance to make an informed decision about whether to book a stay. Instead, you are greeted by a hipper-than-thou clerk who impatiently explains the weird and winding journey you must take to get to your cell-size room. No where near worth the price.
Stayed 1 night in Sep 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pilgrim

Great breakfast included in the room rate. Clean and comfortable room, with an amazing (and hot) shower. Friendly staff and nothing too much trouble. Also, a great, central location and very convenient to get around. We had a street facing room and worried we wouldn’t sleep due to noise - no issues whatsoever, slept well and comfortably with minimal sound. Would recommend and stay again if ever in London overnight.
Stayed 1 night in Sep 2025

10/10 Excellent

Feny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Very good breakfast at the lounge.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful charm! Rooms are small, but workable as we only slept there.
Stayed 3 nights in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James, San Francisco

Stayed 2 nights in Aug 2025

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy, and very convenient for Paddington Station. Unfortunately no tea or coffee facilities in our rooms. After reading the finer detail in hotel info this was mentioned. I also noticed we should have been provided with water bottles upon arrival but this didn’t happen and we had to ask for them.
Stayed 1 night in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 1 night in Aug 2025

8/10 Good

Luca

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angela, carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small hotel with close proximity to Paddington Station. A bit quirky with crazy access to rooms - even using the elevator there are several stairs and fire doors to contend with. The small rooms are really small so not great if you have a lot of luggage. However I really lovely this hotel and there is a nice coffee bar in the entrance hall.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mick, Bellevue

Disliked: Cleanliness, staff & service, property conditions & facilities
In my experience, this is an overrated property and question the authenticity of of the hotel being 4 Star. This is not better than the Hilton across the street. I'm sharing my Google review too. Even a week later, I'm still surprised at how over rated and over priced this hotel is. No one should pay more than $200 / 150 pounds for a large room at this place. No business travelers should stay here. Anyone over 35 shouldn’t stay here. Anyone from North America shouldn’t stay here. I paid $270 USD for a room that smelled of garbage plus smoke from the alley. No air conditioning or climate control. The bathroom fan was broken and disgusting. This place is in my top 3 worst hotels ever. I was debating between the Hilton and this hotel. The Hilton was $30 more. What a mistake. I question the 5 star reviews as legitimate. Maybe they are a bunch of 20 somethings that don’t know any better. Relight now I’m listening to some drunk guy singing in the alley. Even had a homeless looking guy piggybacking into the hotel when I came in. I am not a door man. There is no front desk. It’s more like a dormitory with an RA to greet you. This place is barely two steps up from a hostel. The elevator didn’t even go to the floor the room is on. It is not accessible. If you can't carry all your luggage up a flight of Victorian-era steps, then don't stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Stayed 1 night in Jul 2025

6/10 Okay

Consuelo, Seattle

This place does NOT have air conditioning. Not sure how I missed that when booking but very important to know. They do have a fan and you can request a second. Room was very small and there was lipstick on my pillow - I assume from last guest. It was close to the tube station, however.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Anthony Devadarssen Nitish

Liked: Cleanliness, staff & service, amenities
The food and service was excellent. The staff top class. The only issue was how hot it got and the noise. There is no soundproofing between the rooms and you can clearly hear other guest talking or the noise outside the busy area.
Stayed 7 nights in Jul 2025

4/10 Poor

Vicky

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor service

Great we arrived and got early check in. The lift was broken so had to carry cases up two flights of stairs. No iron in the room so asked if one could be brought up.( had to do this twice with two different people and still no iron was brought to the room for the whole stay) The room didn’t have AC it was like an oven( standing fan blowing hot air) No coffee/or tea making facilities in the room. Very disappointed and had no sleep for the two nights we were there. Would not book this hotel again. Shame great location.
Stayed 2 nights in Jul 2025

4/10 Poor

MIchael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor and disappointinf

Lift was not working, the outdoor bar- which is the main highlight on the website was closed and lift was out of order. Had to carry my luggage.
Stayed 1 night in Jul 2025