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City center retreat
Your stay at this London City Centre hotel places you within 6 miles (10 km) of Victoria Palace Theatre and Apollo Victoria Theatre. Buckingham Palace and Piccadilly are also within 6 miles (10 km).
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Dry cleaning, luggage storage, and concierge services are also on offer.
Free WiFi, LCD TVs
In addition to free WiFi, the 345 guestrooms offer 24-hour room service and LCD TVs. Other amenities include premium bedding, coffee/tea makers, and free bottled water.
The Grosvenor Hotel ratings based on 18 Verified Reviews
Guest reviews for The Grosvenor Hotel
Dec 11, 2018 by The Grosvenor
Thanks for your rating and review. We do appreciate your feedback and will certainly look into our staffing schedules, especially during peak times. We hope to welcome you back to The Grosvenor on another occasion. Kind regards, Natasha
Nov 12, 2018 by The Grosvenor
Thanks for your rating and we hope to see you again soon. Kind regards, Toby
Oct 25, 2018 by The Grosvenor
Many thanks for your rating and review. We look forward to welcoming you back to The Grosvenor in the near future. Kind regards, Toby
Aug 6, 2018 by The Grosvenor
Thanks for your feedback; I am sorry that your room was not as it should be; this is disappointing. We always appreciate guests feedback as this helps us to concentrate on any areas that fall short of the standards we strive to extend to our guests. Our Housekeeper was disappointed that her team let her down and we hope you will return on another occasion and not disappoint you next time. Kind regards, Toby
Aug 1, 2018 by The Grosvenor
Thanks for your five out of five rating Leslie. Kind regards, Toby
Beautiful old classic-style hotel, awesome staff.
Jul 6, 2018 by The Grosvenor
Thanks for your review on our beautiful hotel. Kind regards, Toby
Jul 4, 2018 by The Grosvenor
Thanks for your feedback. It was disappointing to read that your stay with us was not as it should be. Our team are always available to assist in making our guests experience a memorable and comfortable one. We do offer a separate shower in some of our Executive rooms and we are also in the process of upgrading our televisions. We do hope that you will give us another try and if you have a date in mind, please do let us know beforehand so that our Guest Relations team can look after you personally. Kind regards, Toby
Jun 2, 2018 by Emma
Dear Leah Thanks for your 5* rating I hope we can welcome you back again in the near future. Thanks Emma
Apr 26, 2018 by Emma
Dear MJ Many Thanks for your feedback on your recent stay with us, I am glad that you enjoyed your visit and I hope we can welcome you back again in the near future. With Thanks Emma
Apr 17, 2018 by The Grosvenor
Many thanks for your rating and review on The Grosvenor JAG. We were thrilled you enjoyed your time with us and look forward to seeing you again at our beautiful hotel. Kind regards, Toby
About the The Grosvenor HotelLocation 101 Buckingham Palace Road, London, England SW1W 0SJ
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Grosvenor Hotel. This Victorian London hotel is smoke free.
- 345 guestrooms or units
- 7 levels
- Dining venue
- Bar or lounge
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
- Train station: London Victoria Rail Station (1.6 km / 1 mi)
The Grosvenor Hotel offers 345 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- In-room dining (24 hours)
- LCD television
- Coffee maker
- Luxury bedding
- Housekeeping (daily)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily.
Grand Imperial Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Reunion Cocktail Bar - This cocktail bar specializes in dim sum and serves light fare only. Open select days.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- Check-in time starts at 3 PM
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- Only service animals are allowed
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between GBP 15 and GBP 20 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Grosvenor Hotel
- Grosvenor Hotel London
- Grosvenor London
- The Grosvenor Hotel London, England
- The Grosvenor, London Hotel London
- Thistle Victoria
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.