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The Cumberland, London

4.5 star property
Art Deco hotel near Frameless Immersive Art Experience

Choose dates to view prices

Photo gallery for The Cumberland, London

Exterior
Executive lounge
Cafe
Lobby sitting area
Family Room | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1 Great Cumberland Place, London, England, W1H 7DL
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min drive‬
  • Place, Buckingham Palace
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

8.6 out of 10
Excellent
(30 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

8.6 out of 10
Excellent
(27 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite (With Executive Club Lounge Access)

7.6 out of 10
Good
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park View Room

Park View Room | 1 bedroom, premium bedding, in-room safe, desk

Park View Room

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Double

Classic Accessible Double | 1 bedroom, premium bedding, in-room safe, desk

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

8.6 out of 10
Excellent
(23 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

8.4 out of 10
Very good
(48 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive Club Lounge Access)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park View Room

1 bedroom, premium bedding, in-room safe, desk

Park View Room

  • Sleeps 2

View all photos for Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Deluxe King

1 bedroom, premium bedding, in-room safe, desk

Deluxe King

  • Sleeps 2

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

  • Sleeps 3

View all photos for Classic Twin Room

1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe Twin

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

  • Sleeps 2

View all photos for Executive King Room

1 bedroom, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3

View all photos for Classic Single Room

1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

  • Sleeps 1

View all photos for Executive Twin Room

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Star Suite

1 bedroom, premium bedding, in-room safe, desk

Star Suite

  • Sleeps 3

Star Suite

  • Sleeps 3

Accessible Classic Double Room

  • Sleeps 2

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About the neighborhood

London

Heart of London.A stay at this London City Centre hotel places you steps from Frameless Immersive Art Experience and within a 5-minute walk of Hyde Park. Buckingham Palace and Piccadilly Circus are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • Buckingham Palace - 4 min drive - 1.3 miles
  • Trafalgar Square - 4 min drive - 1.5 miles
  • Big Ben - 7 min drive - 2.1 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Sound Bar - ‬1 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

Art Deco hotel near Frameless Immersive Art Experience
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Total with taxes and fees
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

How close is The Cumberland, London to the airport?

The Cumberland, London is 11.9 mi (46-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Cumberland, London?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on Oct 5, 2025 start from $227.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cumberland, London have an airport shuttle?

The Cumberland, London offers an airport shuttle 24 hours a day, at scheduled times, for a charge of GBP 130 per vehicle, one-way.

Does The Cumberland, London offer free breakfast?

Free breakfast isn’t provided at The Cumberland, London, but buffet breakfast is offered for a fee of GBP 21.50 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:30 AM to 11:30 AM.

Is there a casino at The Cumberland, London?

No, there is no casino at this hotel.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at The Cumberland, London?

Free parking is not available at this hotel.

Does The Cumberland, London have a pool?

The Cumberland, London does not have a pool.

Does The Cumberland, London have a restaurant?

The Cumberland, London is home to SOUND Cafe, which features British cuisine, happy hour, and light fare.

Does The Cumberland, London have a spa?

There are no spa services available at this hotel.

How close is The Cumberland, London to downtown London?

The Cumberland, London is 1.4 mi away from London.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 734 out of 1309 reviews
Rating 8 - Good. 344 out of 1309 reviews
Rating 6 - Okay. 142 out of 1309 reviews
Rating 4 - Poor. 43 out of 1309 reviews
Rating 2 - Terrible. 46 out of 1309 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LOREN, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

The staff of the hotel was so accommodating and made her stay so welcoming
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Season

Stayed 6 nights in May 2025

10/10 Excellent

Mark

Stayed 3 nights in Jun 2025

10/10 Excellent

joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean hotel
Stayed 1 night in Jun 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Our recent stay at the Cumberland Hotel had mixed experiences. Check-in was smooth, thanks to the excellent assistance from Leandro, who made us feel welcome upon arrival. Unfortunately, our positive initial impression was overshadowed by a noticeable unpleasant smell in the entrance foyer, which consistently made returning to the hotel uncomfortable. The original room allocated to us was considerably smaller than depicted in the photos on Expedia. We chose to upgrade our room at an additional cost, and the upgraded accommodation was satisfactory. Our primary disappointment was with the service at the bar and restaurant, which we found consistently poor and, at times, bordering on rude. We expressed these specific concerns regarding the bar and restaurant service to the manager, Rafael, who was genuinely understanding and helpful. He acknowledged the service issues and informed us that he was actively working on improving the team's performance. Additionally, when we called reception for room service, we encountered very rude service. The barcode provided in the room for accessing the menu was not working, yet the receptionist rudely insisted that it was functional and implied we were incapable of scanning a barcode properly. After insisting, she sent a technician who confirmed the barcode indeed was not working; however, we received no apology for the inconvenience. Overall, while there were some positives such as Leandro's assistance and Rafael's responsiveness
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

4/10 Poor

Gautam

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Too loud. Too large. BD food.
Stayed 2 nights in Jun 2025

4/10 Poor

Catherine

Stayed 3 nights in Jun 2025

4/10 Poor

NATALIE

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
Stayed 2 nights in Jun 2025

6/10 Okay

Alfonso, Miami

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
The room was spacious and is good condition. However the bathroom had a terrible urine odor. It was present throughout the whole stay no matter how many times we cleaned the bathroom. We are not sure if it was seeped into the rugs or coming out of the pipes. Location was great - right at the end of Oxford street and it even has its own subway stop. We walked everywhere and my kids loved the area. We had a suite and lounge access was quite nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to do
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service; great location
Stayed 1 night in Jun 2025

8/10 Good

Ruy

Liked: Cleanliness, property conditions & facilities
Location is perfect. One step to the underground and right in front of the Hyde Park.
Stayed 10 nights in Jun 2025

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had to wait 3 hours after the designated check in time to get into our room. we were compensated with some free drinks (great except I had 2 kids with me) and the breakfast which was lackluster at best. Its busy and getting to your floor is an absolute pain...long lines at elevators.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 7 nights in Jun 2025

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay in London at a very convenient location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Roger Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, comfortable rooms and well located.
Stayed 4 nights in Jun 2025