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The Cumberland, London

4.5 star property
4.5-star luxury hotel near Frameless Immersive Art Experience

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Photo gallery for The Cumberland, London

Cocktail bar
Creator video - submitted by Fancy Nanc-ista
Exterior
Executive King Room (With Executive VIP Lounge Access) | Room amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

9.4 out of 10
Exceptional
(23 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(71 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

8.2 out of 10
Very good
(19 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

8.8 out of 10
Excellent
(39 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive King Room (With Executive VIP Lounge Access)

Executive King Room (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive VIP Lounge Access)

9.2 out of 10
Wonderful
(12 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite (With Executive VIP Lounge Access)

Studio Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Star Suite (With Executive VIP Lounge Access)

Star Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Star Suite (With Executive VIP Lounge Access)

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a wooden door.

Classic Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Classic Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

London

Heart of London.A stay at this London City Centre hotel places you steps from Frameless Immersive Art Experience and within a 5-minute walk of Hyde Park. Piccadilly Circus and Buckingham Palace are also within 2 miles (3 km).

What's nearby

  • Marble Arch - 1 min walk - 0.0 miles
  • Hyde Park - 2 min walk - 0.1 miles
  • Park Lane - 2 min walk - 0.1 miles
  • Selfridges - 4 min walk - 0.3 miles
  • Oxford Street - 12 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Basta London - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

4.5-star luxury hotel near Frameless Immersive Art Experience
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury The Cumberland, London. The hotel can provide concierge services and wedding services.

This 4.5-star London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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The Marble Arch Hotel, by Thistle
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  • Air conditioning
  • Gym
4.2 out of 5, Very Good, 2,122 reviews
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The price is $312
Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

How close is The Cumberland, London to the airport?

The Cumberland, London is 11.8 mi (59-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Cumberland, London?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at The Cumberland, London on Jun 28, 2026 start from $263, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cumberland, London have an airport shuttle?

The Cumberland, London offers an airport shuttle 24 hours a day, at scheduled times, for a charge of GBP 130 per vehicle, one-way.

Does The Cumberland, London offer free breakfast?

Free breakfast isn’t provided at The Cumberland, London, but buffet breakfast is offered for a fee of GBP 25 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:30 AM to 11:30 AM.

Is there a casino at The Cumberland, London?

No, there is no casino at this hotel.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at The Cumberland, London?

Free parking is not available at this hotel.

Does The Cumberland, London have a pool?

The Cumberland, London does not have a pool.

Does The Cumberland, London have a restaurant?

Yes, there are 2 restaurants on site.

Does The Cumberland, London have a spa?

There are no spa services available at this hotel.

How close is The Cumberland, London to downtown London?

The Cumberland, London is 1.4 mi away from London.

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1142 out of 1967 reviews
Rating 8 - Good. 509 out of 1967 reviews
Rating 6 - Okay. 202 out of 1967 reviews
Rating 4 - Poor. 52 out of 1967 reviews
Rating 2 - Terrible. 62 out of 1967 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice comfortable rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , brilliant staff, fabulous amenities and super clean room!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice and helpful staff. That was the second time I stayed there and will come back again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Good location Friendly staff Nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and great location. Thank you 😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, close to Oxford St
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at the hotel. The hotel is clean, and staff were friendly. Would highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities
Impeccable location Great VIP lounge Highly recommend and will be going back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy location. Staff were all so polite and friendly. Great breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gunnar Reynir

Liked: Cleanliness, staff & service, amenities
The stay was perfect for me and my son,the staff was wonderful
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous, the rooms were spacious and the breakfast was excellent. Location-wise, it’s great for shopping and the West End
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Baaba

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to be
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, spacious, clean. The hotel is my favourite place in London. The facilities are excellent. The location is perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed staying at the hotel. Location is fantastic, staff were all friendly and helpful and the rooms were lovely. One little thing and it may just be me but the mattresses were a little firm. Would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice personal touches too. Would definitely stay again Maybe check-in could be quicker is the only slight negative
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely clean comfortable room and great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

alexa

Liked: Cleanliness, staff & service, amenities
Clean Great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business and children friendly. In the city centre. Amazing food selection.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Large, but very professional hotel. Excellent stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
The staff are all incredibly helpful and friendly. Food in the new tapas restaurant was good, room very comfortable, bed and pillows gave us one of the best nights sleeps we’ve ever had in London ( and we come 4 times a year, at least).
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was on the small side but spotless with every amenity you could need and very comfortable beds. Staff were all great but special mention for the concierge staff who couldn't have been more helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes all very good and staff in the breakfast room excellent
Stayed 2 nights in Jan 2026