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City center retreat
A stay at this London City Centre hotel places you steps from Marble Arch and a 5-minute walk from Oxford Street. Park Lane and Baker Street are also within 6 miles (10 km).
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Self parking, a coffee shop, and a computer station are also offered.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 1019 guestrooms also offer free WiFi and TVs with digital channels. 24-hour room service, hair dryers, and laptop-compatible safes are also available.
The Cumberland ratings based on 16 Verified Reviews
Guest reviews for The Cumberland
Oct 17, 2018 by Meski
Dear Guest, We appreciate your feedback following your recent stay. Your comments have been shared with applicable department. We are taking action steps to address the concerns you kindly mentioned. Our focus is our guests and our priority is to improve our guests stay. We look forward to welcoming you again and Hosting You Brilliantly. Best regards, The Cumberland team
Nice location, but very small rooms.
Lovely room and fabulous location.
Great location, very clean and comfortable room.
Staff were very efficient and friendly. Great central location.
The Cumberland disappointment
About the The CumberlandLocation Great Cumberland Place, London, England W1H 7DL
Renovations + Closures
This property is undergoing renovations from 24 January 2019 to 31 May 2019 (completion date subject to change).
The property will be renovating from 11 March 2019 to 30 April 2019 (completion date subject to change). The following areas are affected:
- Front desk
During renovations, the hotel will make every effort to minimize noise and disturbance.
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Cumberland. A roundtrip airport shuttle (available on request) is available for a fee. Parking is available for a fee. This 4.5-star London hotel is smoke free.
- 1019 guestrooms or units
- 8 levels
- 2 buildings
- 10764 sq ft of conference space
- 1000 sq m of conference space
- Built in 1929
- Dining venue
- Bar or lounge
- Coffee shop
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Newspapers for purchase
- Television in lobby
- No smoking on site
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking reservations required
- Train station: London Marylebone Station (1.3 km / 0.8 mi)
- Property shuttles: Airport shuttle
- Parking: Self parking available for a surcharge
The Cumberland offers 1019 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- In-room dining (24 hours)
- Digital channels
- Coffee maker
- Housekeeping (daily)
- Hair dryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
The Cumberland has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- In-room accessibility
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
Airport shuttle service is available on request from 6 AM to 2 AM. Fees may apply. Contact the property in advance to make arrangements.
Airport shuttle service is offered on request from 6 AM to 2 AM. Fees may apply. Please make arrangements in advance by contacting the property.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for GBP 50.0 per day.
- Pets are welcome
- Only dogs and cats are allowed
- Maximum 1 per room (weight limit: 20 kg)
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Service animals exempt from fees/restrictions
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: GBP 18.95 for adults and GBP 12.50 for children (approximately)
- Self parking fee: GBP 50 per day
- Nearby parking fee: GBP 45 per 24 hours
- Early check-in fee: GBP 250 (subject to availability)
- Late check-out fee: GBP 100 (subject to availability)
- Rollaway bed fee: GBP 50.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- The Cumberland offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
- Registered guests are the only ones allowed to be in guestrooms.
- To make arrangements for your pet, contact the property directly using the information on your booking confirmation.