4/10 Poor
Paul
Feb 25, 2026
Hotel itself is very pleasant. I enjoyed a good sized room with excellent shower and bath. Very clean and well laid out. Great location very close to Aldgate tube station and about a 7 minute walk to Liverpool Street tube station. King size bed was two twins with a soft topper mattress which created a dip in the middle but slept ok. Bar staff and breakfast staff all very polite and helpful but Check In was terrible. Arrived at 2.15 pm and was greeted by what can only be described as a grunt from the "gentleman" behind reception counter. He was simply rude and disinterested. No form of welcome or smile. The worst check in experience I can ever recall. For the price point, the hotel facilities are very good but I simply would not stay here again given how unwelcome I was made to feel on arrival.
Paul
Stayed 1 night in Feb 2026






























