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"Upon arrival, staff was very pleasant in welcoming us. Hotel room felt extremely dated though and my bed kept rolling around as it was on wheels which
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At this London City Centre hotel, you'll be well placed to visit Kensington Gardens and Hyde Park, both within a 5-minute walk. Also, Queensway is within half a mile (1 km) and Kensington Palace is within 2 miles (3 km).
Multiple dining options
This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A coffee shop, a snack bar/deli, and express check-in are also on offer.
Free WiFi, flat-screen TVs
The 387 guestrooms boast modern comforts like flat-screen TVs with digital channels, along with free WiFi. 24-hour room service, coffee/tea makers, and hair dryers are also available.
Corus Hyde Park Hotel, Sure Hotel Collection by Best Western ratings based on 17 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Corus Hyde Park Hotel, Sure Hotel Collection by Best Western
Everyone (6)Couples (5)Family (5)
4 out of 5
Upon arrival, staff was very pleasant in welcoming us. Hotel room felt extremely dated though and my bed kept rolling around as it was on wheels which I couldn't lock, so every time I moved, the bed moved with me. If the rooms were updated like the rest of the hotel, I would have no complaints.
Posted by a verified traveler on Nov 9, 2019
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Comment from Hotel Management
Nov 9, 2019
by Claudia Schiavinato
Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager
2 out of 5
The hotel was conveniently located near Hyde Park and all transportation. (Note that I have stayed in literally dozens of hotels in London over the years , from 5-floor walk-ups to very expensive). This hotel was also very clean ) which is important), the staff were on the ball and the breakfast was very good. That being said, I will never stay there again! My granddaughter (age 24) and I (age 70) shared a room. Twin beds were fine but the room was TINY plus there were NO DRAWERS or anywhere to store clothes. NO CLOSET, just a small area with hangers. Therefore we literally lived out of our suitcases. The tiny table between our beds only fit the hotel phone and one water bottle! We were bitterly disappointed. This particular room is great for those not planning on purchasing much in the way of clothes, etc. (Not for a fashionista and an "old bag" like me).
Posted by a verified traveler on Oct 12, 2019
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Comment from Hotel Management
Oct 12, 2019
by Baiba Blauduma
Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We aspire to make every guest's stay satisfactory feeling them welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! I would like to truly apologise for any inconvenience you have faced during your stay as this is not the service we strive to provide to our guests. Please do not hesitate to contact us directly allowing us to investigate your case further. We hope to see you back to Corus Hotel Hyde Park once again giving us another chance to improve the experience you received in the past. Kind regards, Guest Relations Manager
5 out of 5
Posted by a verified traveler on Oct 3, 2019
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Comment from Hotel Management
Oct 5, 2019
by Silviu Bitculescu
Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager
5 out of 5
I paid to upgrade to a deluxe double and the room was freshly updated and huge. Staff was excellent, the bar and restaurant were great, location and neighborhood near the tube station were a bonus.
Posted by a verified traveler on Oct 2, 2019
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Comment from Hotel Management
Oct 2, 2019
by Baiba Blauduma
Thank you for taking your time to write the review of your recent stay at Corus Hotel Hyde Park! We are glad to learn your experience with us has been exceptional in every area! Looking forward to welcoming you back to Corus Hotel Hyde Park in the future. Kind regards, Guest Relations Team
4 out of 5
Posted by a verified traveler on Sep 15, 2019
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Comment from Hotel Management
Sep 15, 2019
by Claudia Schiavinato
Thank you for taking your time to write the review of your recent stay at Corus Hotel Hyde Park! We are glad to learn your experience with us has been exceptional in every area! Looking forward to welcoming you back to Corus Hotel Hyde Park in the future. Kind regards, Guest Relations Team
5 out of 5
Very friendly staff, very clean rooms, great location, excellent value!
Posted by Bkarp on Aug 10, 2019
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Comment from Hotel Management
Aug 12, 2019
by Claudia Schiavinato
Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager
4 out of 5
Posted by a verified traveler on Aug 7, 2019
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Comment from Hotel Management
Aug 7, 2019
by Baiba Blauduma
Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager
5 out of 5
Our stay at the Corus Hotel Hyde Park was very enjoyable. The location was perfect; just 2 mins from the subway station Lancaster Gate, across the street from the lovely gardens of Hyde Park and next to restaurants and a convenient store for incidentals. The hotel itself had a restaurant in it that made it easy for weary but hungry travelers. The room was clean and quiet as well as air conditioned. The hotel staff where very accommodating and made our stay very pleasant.
Posted by a verified traveler on Jul 28, 2019
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Comment from Hotel Management
Jul 29, 2019
by Silviu Bitculescu
Thank you for taking your time to write the review of your recent stay at Corus Hotel Hyde Park! We are glad to learn your experience with us has been exceptional in every area! Looking forward to welcoming you back to Corus Hotel Hyde Park in the future. Kind regards, Guest Relations Team
4 out of 5
Right by Paddington Station. Next to Hyde Park The staff was helpful.
Posted by a verified traveler on Jun 21, 2019
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Comment from Hotel Management
Jun 22, 2019
by Silviu Bitculescu
Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! Looking forward to welcoming you back soon. Kind regards, Guest Relations Manager
4 out of 5
Good location.
On each of the last 2 days our room key cards failed to work, as did the room air conditioning. This was easily corrected by visiting the front desk.
Posted by a verified traveler on Jun 3, 2019
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Comment from Hotel Management
Jun 5, 2019
by Guest Relations Manager
Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay enjoyable and ensuring they feel welcomed at our hotel, therefore, your feedback allows us to improve our service for the future! We are glad you found our hotel convenient for your traveller needs and our staff members were able to make your stay more enjoyable. We are looking forward to welcoming you back in the future. Kind regards, Guest Relations Manager
About the Corus Hyde Park Hotel, Sure Hotel Collection by Best Western
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Corus Hyde Park Hotel, Sure Hotel Collection by Best Western. This 4-star London hotel is smoke free.
1 building
387 guestrooms or units
11 levels
2 dining venues
Bar or lounge
Coffee shop
Deli
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Snack bar/deli
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Heathrow Airport (LHR) (26.2 km / 16.3 mi)
Train station: London Paddington Station (0.7 km / 0.5 mi)
Metro station: Lancaster Gate Underground Station (0.2 km / 0.1 mi)
Room Amenities
Corus Hyde Park Hotel, Sure Hotel Collection by Best Western offers 387 accommodations with safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In-room dining (24 hours)
Flat-screen television
Digital channels
Coffee maker
Hypo-allergenic bedding
Bathtub or shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
Bel Canto - Overlooking the garden, this restaurant serves lunch and dinner.
The Brasserie - This brasserie specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible lounge
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 30 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: GBP 9.95 per person (approximately)
Rollaway bed fee: GBP 30 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
There are 2 onsite restaurants, offering options like local and international cuisine, garden views, and light fare.
Free parking is not available at this hotel.
Corus Hyde Park Hotel, Sure Hotel Collection by Best Western is 15.6 mi (37-min drive) away from the London (LHR-Heathrow) airport, the closest popular airport to the property.
Corus Hyde Park Hotel, Sure Hotel Collection by Best Western does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Corus Hyde Park Hotel, Sure Hotel Collection by Best Western, but full breakfast is offered for a fee of GBP 14.95 per person. It's available every day from 7 AM to 10 AM.
Check-in is from 3 PM - 5:30 AM.
Airport shuttle services are not available at Corus Hyde Park Hotel, Sure Hotel Collection by Best Western.
