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Best Western Victoria Palace

3.0 star property
3-star hotel near Westminster Abbey

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Photo gallery for Best Western Victoria Palace

Reception
Restaurant
Suite, 1 Queen Bed, Kitchen, Annex Building | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

Standard Room, 1 Twin Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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Property amenity

citizenM London Victoria Station

London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 2,038 reviews
$149 nightly
The price is $178
Feb 19 - Feb 20
Total with taxes and fees
citizenM London Victoria Station

About the neighborhood

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Victoria Station Travel Information Centre and Thames River. Westminster Abbey and Buckingham Palace are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.3 miles
  • Apollo Victoria Theatre - 6 min walk - 0.4 miles
  • Thames River - 10 min walk - 0.6 miles
  • Buckingham Palace - 15 min walk - 0.8 miles
  • Westminster Abbey - 16 min walk - 0.9 miles

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Roasting - ‬3 min walk
  • ‪Cyprus Mangal - ‬1 min walk
  • ‪Tozi - ‬4 min walk

About this property

Best Western Victoria Palace

3-star hotel near Westminster Abbey
As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front-desk safe and an elevator.

This 3-star London hotel is smoke free.

  • 86 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Best Western Victoria Palace offers 86 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Exterior
DoubleTree by Hilton London Victoria
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, 1,003 reviews
$163 nightly
The price is $196
Feb 27 - Feb 28
Total with taxes and fees
DoubleTree by Hilton London Victoria

Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

How close is Best Western Victoria Palace to the airport?

Best Western Victoria Palace is 11.9 mi (56-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Best Western Victoria Palace have an airport shuttle?

Airport shuttle services are not available at Best Western Victoria Palace.

Does Best Western Victoria Palace offer free breakfast?

Free breakfast isn’t provided at Best Western Victoria Palace, but buffet breakfast is offered for a fee of GBP 12.50 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Best Western Victoria Palace?

No, there is no casino at this hotel.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Victoria Palace?

Free parking is not available at this hotel.

Does Best Western Victoria Palace have a pool?

Best Western Victoria Palace does not have a pool.

Does Best Western Victoria Palace have a spa?

There are no spa services available at this hotel.

How close is Best Western Victoria Palace to downtown London?

Best Western Victoria Palace is 1.2 mi away from London.

Best Western Victoria Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 309 out of 1003 reviews
Rating 8 - Good. 463 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Anthony, MARIETTA

Stayed 1 night in Nov 2025

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room size was good for London however only getting drip coffee if you get the breakfast is a red flag.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and everything was clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff
Stayed 2 nights in Nov 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Clean room Comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

Vidyasagar

Stayed 3 nights in Oct 2025

10/10 Excellent

Qurrat

Liked: Cleanliness, amenities, property conditions & facilities
Over all good room cleaning management everything was on top
Stayed 1 night in Oct 2025

4/10 Poor

Jaetaek, Covington

Disliked: Amenities, property conditions & facilities
The quality of the room and amenities were far below expectations. Based on personal experiences, this hotel is probably a one or two star hotel at best.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient but secluded area of London
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent as were the breakfast staff. The reception staff couldn’t have been more helpful. Consequently I would definitely stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Michael, Phoenix

Stayed 3 nights in Oct 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extra attentive to my mother with her walker.
Stayed 3 nights in Oct 2025

4/10 Poor

fabian

Traveled with partner
Disliked: Amenities, property conditions & facilities
We made a booking for a room at this hotel, but at no point were we told that the room was actually in a different building, not the main hotel. On top of that, the building we were sent to didn’t have an elevator, so we had to walk to another street and carry our luggage to a separate building. It was very inconvenient and not pleasant at all. The whole experience was stressful and disappointing. I would not recommend staying here unless you get a room in the actual hotel building.
Stayed 1 night in Oct 2025

4/10 Poor

TORREN

Disliked: Cleanliness, property conditions & facilities
Room right next to reception heard everything all night and morning. Bathroom tiles coming up didn’t feel clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaynor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position . Maybe just a lift needed for the annexe for us oldies going up 2 flights of stairs but we managed it. Clean ,looks newly decorated. Very quiet absolutely recommend
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Gonzalo, DAVIE

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Walkable to so many sites, we did them all. Annex building was very clean and new. Not a complaint just observation... small and not accessible at all. Be prepared and dont have big luggage.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

6/10 Okay

Brenda

Traveled with partner
Liked: Cleanliness, staff & service
Annex rooms are very small.
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

John, Plymouth

Traveled with family
Liked: Staff & service
Disliked: Amenities
This small room had very few amenities like hooks for towels and things to store clothes and had zero shelves to put toiletries. Think long and hard before having two in this room. (#16 in the annex). Hotel has zero extra things and small lobby.
Stayed 3 nights in Oct 2025