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Best Western Victoria Palace

3.0 star property
3-star hotel near Buckingham Palace

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Photo gallery for Best Western Victoria Palace

Property entrance
Restaurant
Property amenity
Hallway
Suite, 1 Queen Bed, Kitchen, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Buckingham Palace
    ‪15 min walk‬
  • Big Ben
    ‪3 min drive‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

Standard Room, 1 Twin Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

London

London City Centre stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Buckingham Palace and Big Ben. Hyde Park and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.3 miles
  • Buckingham Palace - 15 min walk - 0.8 miles
  • Big Ben - 3 min drive - 1.1 miles
  • Hyde Park - 4 min drive - 1.3 miles
  • Piccadilly Circus - 5 min drive - 1.5 miles

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪St George's Tavern - ‬4 min walk
  • ‪Tozi - ‬4 min walk
  • ‪The Queens Arms - ‬2 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Prince Of Wales - ‬2 min walk

About this property

Best Western Victoria Palace

3-star hotel near Buckingham Palace
As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front-desk safe and an elevator.

This 3-star London hotel is smoke free.

  • 86 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Best Western Victoria Palace offers 86 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, free cribs/infant beds, free WiFi

Best Western Buckingham Palace Rd

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk
4.0 out of 5, Very Good, 1,000 reviews
$112 nightly
The price is $134
Sep 7 - Sep 8
Total with taxes and fees
Best Western Buckingham Palace Rd

Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

How close is Best Western Victoria Palace to the airport?

Best Western Victoria Palace is 11.1 mi (47-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Best Western Victoria Palace have an airport shuttle?

Airport shuttle services are not available at Best Western Victoria Palace.

Does Best Western Victoria Palace offer free breakfast?

Free breakfast isn’t provided at Best Western Victoria Palace, but buffet breakfast is offered for a fee of GBP 12.50 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Best Western Victoria Palace?

No, there is no casino at this hotel.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Victoria Palace?

Free parking is not available at this hotel.

Does Best Western Victoria Palace have a pool?

Best Western Victoria Palace does not have a pool.

Does Best Western Victoria Palace have a spa?

There are no spa services available at this hotel.

How close is Best Western Victoria Palace to downtown London?

Best Western Victoria Palace is 1.2 mi away from London.

Best Western Victoria Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 484 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

CHRISTOPHER

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was the smallest room I have ever stayed it. Roughly around 6ft by 6ft.
Stayed 1 night in Jun 2025

10/10 Excellent

Pwint

Stayed 3 nights in May 2025

10/10 Excellent

maire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just needed a hotel in Victoria for one night. This hotel was perfect, the single room was quite small but perfect for me. Absolutely spotlessly clean. Check in was very good, a lovely friendly man allowed me to check in about 10 mins early. I'll definitely use this hotel again, price very good too!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We had a full kitchen which was nice for doing our own breakfast.
Stayed 3 nights in Apr 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.
Stayed 3 nights in Apr 2025

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service, property conditions & facilities
Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email
Stayed 1 night in Apr 2025

10/10 Excellent

Krzysztof

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay,
Stayed 1 night in Apr 2025

8/10 Good

David, Bethesda

Business traveler
Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025

10/10 Excellent

Cecil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed as a family boutique with friendly service,
Stayed 2 nights in Mar 2025

10/10 Excellent

dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Chloé

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but the room was very disgusting and the door didn’t have a functioning lock.
Stayed 1 night in Feb 2025

10/10 Excellent

Wai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy place, clean and friendly
Stayed 2 nights in Sep 2020

10/10 Excellent

Andy, Stroud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very well appointed, and helpful staff
Stayed 3 nights in Sep 2020

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

8/10 Good

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Simon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this s**t hole

Worst hotel I have ever stayed in and management staff are a joke
Stayed 1 night in Nov 2019

4/10 Poor

Josh

Liked: Room comfort
Disliked: Property conditions & facilities

Avoid any room downstairs if you want sleep!

I bought a single and thought it was great when I was offered an upgrade to a twin. However accepting the upgrade was the worst mistake. My room was in the basement, people were smoking and talking outside my window until the early hours making the room stink and depriving me of sleep. The walls and doors were paper thin and It was also by some sort of staff area and the breakfast room - so from late night until the moment I left I heard talking, coughing, shouting, clinking. All I’m all quite a terrible experience.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020