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The Waterfront Inn

3-star property
1105 Lake Shore Drive, The Villages, FL 1-855-201-7819
3.6 out of 5
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See all 16 travelocity Reviews

"Buffet meals provided were cold, and very pricey. Witnessed wait staff taking food off the buffet and putting it into containers for themselves while ... " More

By a verified traveler on Sat 01 Oct 2022

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Hotel Description

3-star hotel in Lake Sumter Landing

Lake Sumter Landing stay

A stay at this Lake Sumter Landing hotel places you within half a mile (1 km) of The Villages Market Square and 3 miles (5 km) of Cane Garden Country Club. Central Florida Health and Miona Lake Golf Club are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room, 2 Queen Bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$121* Per night/room Oct 13 - Oct 14

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Waterfront Inn ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Waterfront Inn

Everyone (7) Couples (3) Family (6)
3 out of 5
Buffet meals provided were cold, and very pricey. Witnessed wait staff taking food off the buffet and putting it into containers for themselves while guests were still coming into restaurant. When I asked where the desserts were I was told there wasn’t anymore. However dessert was one of the many items taken by staff. At one point They offered prime rib however 30 minutes into the dining time and it was gone, as well as the chicken. Music during meals was hard rock, too loud and was not conducive to conversations. Staff mingled with the regulars which is fine but it felt like a frat house atmosphere. We did have a good experience with one of the waitresses. The room was very spacious which was nice. All in all we loved the room, not so much the atmosphere. I think we just expected it to be a little more upscale than a basic holiday inn. It used to be top notch, not anymore, which is sad because it’s a great area and beautiful hotel. It’s got the makings of a phenomenal place, however as it is now it’s just below average.

Posted by on Oct 1, 2022

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Comment from Hotel Management

Oct 3, 2022 by Marketing

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

2 out of 5
Hotel and staff are great. Parking was a big disappointment.

Posted by on Jan 23, 2022

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Comment from Hotel Management

Jan 24, 2022 by Marketing

Hello James, We are so sorry to hear that the parking lot influenced your stay so negatively. We are aware of the frustrations our guests experience with this and will continue to try to navigate this with our public lots proximity to the square. We hope you still choose to join us again for a more positive experience.

4 out of 5

Posted by on Jan 13, 2022

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4 out of 5

Posted by on Dec 28, 2021

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4 out of 5

Posted by on Nov 27, 2021

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5 out of 5
The location was perfect for all needs Grocerys,, dining , music, atmosphere, staff. I have to compliment the cleaner " SOPHIA" due to her happy smiling face every time I came in contact, and she was always busy , never standing around, She even can sing too. Heard that when walking down the hallway.

Posted by on Oct 28, 2021

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Comment from Hotel Management

Oct 30, 2021 by Traci Moore - Front Office Manager

Hello Jason, Thank you for the awesome review. We are truly lucky to have "Singing Sophia." We will share your nice comments with her as I'm sure she will love to hear them. We hope to see you again soon.

5 out of 5
Enjoyed our stay

Posted by on Sep 4, 2021

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Comment from Hotel Management

Sep 19, 2021 by Traci Moore - Front Office Manager

Hello Kirk, Thanks for staying with us. We appreciate your feedback! We hope to welcome you again soon.

1 out of 5
Only one person to check us in. Unfriendly…no amenities such as bar. Left after 10 minutes in room. For new hotel bare minimum room

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 5, 2021 by Traci Moore - Front Office Manager

Hello, I'm sorry to hear about your experience with us. We hate to hear that choose to leave and stay at another property. I do hope in the future you give us another chance to change your opinion about our Inn.

5 out of 5
Nice hotel, sorry the restaurant was closed a few days a week due to Covid. The tubs faucet had a very bad leak which traveled inside the wall and out into the hallway. Management was alerted. Television shows are minimal.

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 3, 2021 by Traci Moore

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Very nice hotel with quite large rooms. Everything was clean and fresh looking.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 14, 2021 by Traci Moore

Thank you for staying with us. I'm thrilled to hear that you enjoyed the hotel. We hope to welcome you again soon.

About the The Waterfront Inn

Location 1105 Lake Shore Drive, The Villages, FL 32162

Property Features

The Waterfront Inn offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, multilingual staff, and concierge services are also featured at the business-friendly The Waterfront Inn. Free self parking is available. Smoking is allowed in designated areas at this 3-star The Villages hotel.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • 1900 sq ft of conference space
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

The Waterfront Inn offers 120 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Amelias - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterfront Inn
  • Waterfront Inn The Villages
  • Waterfront The Villages
  • The Waterfront Hotel Lady Lake
  • Waterfront Hotel Lady Lake
  • Waterfront Hotel Lady Lake
  • The Waterfront Inn Hotel
  • The Waterfront Inn The Villages
  • The Waterfront Inn Hotel The Villages

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.