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"I like the rooms very clean and very comfortable bed good restaurant " More

By a verified traveler on Wed 09 Sep 2020

Hotel Description

3.5-star ski hotel with free WiFi

Mountain retreat

At this Las Vegas hotel, you'll be within 6 miles (10 km) of Red Rock Canyon National Conservation Area and 25 miles (40 km) of Santa Fe Station Hotel Casino. Red Rock Casino and Suncoast Hotel Casino are also within 32 miles (52 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Free WiFi, comfy beds

The 62 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and pillowtop beds. Other amenities include hair dryers, safes, and ironing boards.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115* Per night/room Mar 8 - Mar 9

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Retreat on Charleston Peak ratings based on 32 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Retreat on Charleston Peak

Everyone (24) Couples (4) Family (6)
2 out of 5
Bed was to old and no real air conditioning. It had no refrigerador to put our beverages in.

Posted by on Oct 18, 2020

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Comment from Hotel Management

Oct 21, 2020 by Shu-Vai - GRM

Our guests' comfort is of the utmost importance and we're sorry to hear the bed and air conditioning were not up to your standards. As a note, refrigerators are available upon request at check-in and cannot be guaranteed prior to that. We appreciate the feedback and hope to see you again soon.

5 out of 5

Posted by on Sep 13, 2020

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Comment from Hotel Management

Sep 16, 2020 by Shu-Vai - GRM

We appreciate you sharing your experience! We hope to see you again soon.

5 out of 5
I like the rooms very clean and very comfortable bed good restaurant

Posted by on Sep 9, 2020

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Comment from Hotel Management

Sep 10, 2020 by Shu-Vai - GRM

Thanks for sharing you experience with us. We're very glad to hear you enjoyed the room and the restaurant. We look forward to seeing you again soon!

5 out of 5

Posted by on Aug 3, 2020

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Comment from Hotel Management

Aug 23, 2020 by Shu-Vai - GRM

Thanks for your positive review. We hope to see you again soon!

4 out of 5

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 23, 2020 by Shu-Vai - GRM

We appreciate your review. We look forward to seeing you again soon.

5 out of 5
The staff was friendly and helpful in all situations.

Posted by on Jun 21, 2020

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4 out of 5

Posted by on Oct 14, 2019

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4 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 23, 2019 by LF

Thank you for your rating. On your next visit, we hope that you will see the changes and will be able to give us 5 out 5.

2 out of 5
Under renovation, our room was bare, with screws in the wall, and overly large furniture. The bar is very loud and can be heard by the first 10 rooms down the hall on the first and second floor.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 20, 2019 by LF

We do apologize for the condition of your room. Please call or email us at your convenience so that we can send you a gift certificate for your next stay if you wish to come again.

2 out of 5
Our ac was broken in our room, our dogs where hot panting all night we actually left at 4:30am instead of staying for breakfast, killed 3 spiders in the room had a broken fridge very disappointed in the stay for 196 dollars you’d think it would been better

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 9, 2019 by Matt

Thank you for the time you took on your review. Both a fridge and climate issue should not have occurred on your stay and we are actively checking over our new furniture and units to ensure it does not happen again. We hope you join us in the near future as we are adding amenities this summer.

About the The Retreat on Charleston Peak

Location 2755 Kyle Canyon Rd., Las Vegas, NV 89124

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Retreat on Charleston Peak also features a terrace, coffee/tea in a common area, and concierge services. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Las Vegas hotel.

  • 62 guestrooms or units
  • 3 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Ski lift tickets
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: McCarran Intl. Airport (LAS) (64.4 km / 40 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Retreat on Charleston Peak offers 62 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

The Canyon Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Bar & Gaming - This bar specializes in American cuisine and serves brunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Maximum 3 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 12 per person (approximately)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mount Charleston Resort
  • Resort Mount Charleston
  • Hotel On Mount Charleston
  • Resort On Mount Charleston
  • The Resort On Mount Charleston Hotel Mount Charleston
  • Resort Mount Charleston Las Vegas
  • Mount Charleston Las Vegas
  • Mount Charleston
  • Retreat Peak Hotel
  • Retreat Charleston Peak
  • Retreat Peak
  • The Resort on Mount Charleston
  • Retreat Charleston Peak Hotel Las Vegas
  • Retreat Charleston Peak Hotel
  • Retreat Charleston Peak Las Vegas
  • Retreat Charleston Peak
  • Hotel The Retreat on Charleston Peak Las Vegas
  • Las Vegas The Retreat on Charleston Peak Hotel
  • Hotel The Retreat on Charleston Peak
  • The Retreat on Charleston Peak Las Vegas
  • The Resort on Mount Charleston
  • The Retreat on Charleston Peak Hotel
  • The Retreat on Charleston Peak Las Vegas
  • The Retreat on Charleston Peak Hotel Las Vegas

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.