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"Ants all over the room " More

By a verified traveler on Thu 09 Dec 2021

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Hotel Description

3-star Mediterranean resort near University of Nevada, Las Vegas

Near the airport

You'll be within half a mile (1 km) of University of Nevada, Las Vegas and 2 miles (3 km) of The Cosmopolitan Casino with a stay here. Bellagio Casino and T-Mobile Arena are also within 2 miles (3 km).

Renovated in 2020

This resort's 3 outdoor pools and gym are among the featured amenities. Traveling on business? Take advantage of the 28 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the a rooftop terrace and perks like free self parking.

Studio Queen Suite (Renovated)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$60* Per night/room Jul 31 - Aug 1

Studio Suite Queen Bed (Extended)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Bed Extended Stay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Majestic Suite Extended Stay

Bed Count 1 King Bed Maximum Occupancy 2 Max

Monarch King Suite (Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio 2 Double Beds (Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Alexis Park All Suite Resort ratings based on 37 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Alexis Park All Suite Resort

Everyone (14) Couples (10) Family (11)
5 out of 5
.

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 10, 2022 by Rich

Thanks for your review. We apprecate the feedback. We are looking forward to your next visit with us. Thank you,

2 out of 5
Dog friendly👍 Problem was they charged for it extra upon arrival $100!!!

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 21, 2022 by Guest Services Management

Our pet cleaning fee is noted on our website and the websites of our partners. We are sorry that you did not notice it in advance.

3 out of 5
Ants all over the room

Posted by , from KINGMAN on Dec 9, 2021

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Comment from Hotel Management

Dec 9, 2021 by Lisa

Thank you for your feedback. I do apologize that you had ants in your room. I will follow up with my team to ensure we take all necessary steps to make sure this does not happen in the future. Kind Regards,

2 out of 5

Posted by on Nov 28, 2021

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5 out of 5
Very nice and clean and fun

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 30, 2021 by Jewelynn E

Thank you for staying with us. We appreciate the 5.

4 out of 5
Love love the rooms. Beautiful and cozy. Although the room did have a funky smell to it. And I also loved the fact that they had a 24hr. Pool. And pet friendly

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 12, 2021 by Aundrea L.

Thank you for the wonderful review! We are thrilled to hear that you enjoyed our pool, pet friendly room and the comfort of our hotel. We look forward to your next visit with us at Alexis Park!

2 out of 5
2 of the 3 pools were closed the entire time we were there. In the only open pool, I watched a child vomit and immediately got out of the pool. When I reported it to the front desk they said they would take care of it. But, no one came out to clean or do anything. Really disappointed in this place.

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 25, 2021 by Aundrea L

Thank you for your feedback, we appreciate your business.

1 out of 5
They 1st put us in a room all the way in the back where they were still doing construction. I felt like we were in the hood everyone was hanging outside their rooms. The AC started shooting out ice & shut down. They put us in another room which was nicer, closer to the front but when I went tho walk my dog there was water running and the ground collapsed under me. I went all the way down to my knees& had to scream for help to get out. This place was a nightmare. The only good thing was that I was able to see the fireworks from my window.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Aundrea L.

We are glad to hear you were able to see the fireworks during the holiday from your room! Your comments are important to us and will assist with improvements to our property. Please contact us directly with any questions or concerns.Thank you!

3 out of 5
Not what’s on their website, would not recommend...

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 22, 2021 by Yeraldi Rojas

I'm sorry you didn't enjoy your stay, please contact the hotel directly to better assist you.

5 out of 5

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 11, 2021 by Rich

Thank you for your feedback we appreciate the feedback. We will work hard to make your next visit with us even better.

About the Alexis Park All Suite Resort

Location 375 E. Harmon Ave, Las Vegas, NV 89169

Property Features

Alexis Park All Suite Resort offers its guests 3 outdoor swimming pools and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this resort measures 50000 square feet (4645 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Alexis Park All Suite Resort. Self parking is free. A complete renovation of Alexis Park All Suite Resort was completed in January 2020. This Mediterranean Las Vegas resort is smoke free.

  • 495 guestrooms or units
  • 2 levels
  • 18 buildings
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1984
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Las Vegas International Airport Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Alexis Park All Suite Resort offers 495 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Las Vegas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request. Renovation of all guestrooms was completed in January 2020.

  • Separate bedroom
  • Sitting area
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Toothbrush and toothpaste available

Food & Drink

Pegasus - This bar serves light fare only.

Nearby Activities

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Long-term renters welcome

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a nightly deposit of USD 75 with a 4-night cap for a maximum of USD 300. Local guests with a Nevada ID will be charged a minimum USD 400 security deposit regardless of the number of nights.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Service fee: USD 33.00 per accommodation, per night
  • Resort fee: USD 33.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexis All Suite
  • Alexis All Suite Resort
  • Alexis Park
  • Alexis Park All Suite
  • Alexis Park All Suite Resort
  • Alexis Park All Suite Resort Las Vegas
  • Alexis Park Resort
  • Alexis Park Suite
  • Alexis Park Suite Resort
  • Alexis Suite
  • Alexis Park All Suite Las Vegas
  • Alexis Park Suite Las Vegas
  • Alexis Park All Suite
  • Alexis Park All Suite Resort Resort
  • Alexis Park All Suite Resort Las Vegas
  • Alexis Park All Suite Resort Resort Las Vegas

You should know

  • This resort caters to LGBTQ guests.
  • The seasonal pool will open in May and close in September.
  • Pool access is available 24-hours a day.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.