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"Hotel checkin/out was HORRIBLE! There was only one clerk at the front desk who clearly didnt want to be there. She saw me standing in line, turn her b ... " More

By a verified traveler on Tue 30 Jun 2020

Hotel Description

Resort near Buffalo Bill's Casino in Jean

In suburbs

Within a 10-minute walk of the resort, you'll find Buffalo Bill's Casino and Whiskey Pete's Casino. Bonnie and Clyde Getaway Car and Fashion Outlet of Las Vegas are also within half a mile (1 km).

Casino, fitness center

A casino, 5 restaurants, and a fitness center are all featured at this resort. Traveling on business? Take advantage of the free WiFi in public areas, conference space, and free valet parking. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, refrigerators

The 623 guestrooms have flat-screen TVs with cable channels and offer free WiFi and refrigerators. Other amenities include hair dryers, phones, and ironing boards.

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$32* Per night/room Jan 21 - Jan 22

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Mobility Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Mobility Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Primm Valley Resort & Casino ratings based on 49 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Primm Valley Resort & Casino

Everyone (23) Couples (10) Family (14)
1 out of 5
The Rooms are disgusting and there were dirty socks in my room the hotel is horrible and ugly

Posted by , from Bakersfield on Jan 11, 2021

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1 out of 5
Terrible experience. Could not find entrance. Not lit. Poor reception at desk

Posted by on Oct 21, 2020

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1 out of 5
Didn’t get the room type I paid for and the room was small and loud. It was a mile away from the casino it felt like to walk to our room. The room and hotel is run down and I am shocked it this hotel can charge what they do.

Posted by , from Utah on Oct 9, 2020

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1 out of 5
I do not like this hotel! Even though our room was clean, the hallways and doors are not! Even though they charge an $18 resort fee, the pool will remain closed all summer season. It was 108 degrees yesterday with an overnight low of 86 degrees. They have one restaurant open, Primm and Proper. Over priced and bad quality. I like that they have truck parking and take temperatures at the door as well as enforcement of face mask.

Posted by , from Riverside, Ca on Jul 11, 2020

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2 out of 5
I can understand all of the issues with COVID 19, but this hotel is absolutely filthy and disgusting. I have no desire to stay there again.

Posted by , from Fresno, Ca. on Jul 7, 2020

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3 out of 5
Hotel checkin/out was HORRIBLE! There was only one clerk at the front desk who clearly didnt want to be there. She saw me standing in line, turn her back on us and continued to finish her tasks for 5 mins before I said excuse me. Then she stopped, rolled her eyes and said "Are you checking in or out". No apology for waiting; no greeting. She didnt explain wifi, amenities or ANYTHING! She just gave me my keys and pointed to the elevators. So rude. Our room was taken and instead of offering an upgraded room like we purchased, she down graded us. Room was ok. Bedding was dingy white, so Im glad we didnt stay over night. Not many options for food. Especially if you're vegan or vegetarian. Also wifi SUCKED! The front desk clerk gave me the wrong wifi, so I had to figure things out. Check out wasn't any better. We were helped immediately, but no greeting or thank you for coming. She just said ok, ill check you out at noon tomorrow. Bye.

Posted by , from NV on Jun 30, 2020

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1 out of 5
Our room was gross. Looked like it hadn’t been vacuumed in months. Tub was filthy. Switched rooms 3 times & every room was gross. Do yourself a favor & do not stay here!

Posted by , from San Diego on Mar 9, 2020

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1 out of 5
When we arrived they put us in a room with no beds We had 7 of us we had drag all our suitcases and had to turn around and go to a another hotel we have a disable child with us and whiskey petes had no elevator very bad experience

Posted by on Feb 25, 2020

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4 out of 5
When first went to room there was a do not disturb sign on door when entering room tv was on luggage on floor and bed unmade. Quickly left and went to front desk to be assigned another room.

Posted by on Feb 18, 2020

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4 out of 5

Posted by on Feb 16, 2020

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About the Primm Valley Resort & Casino

Location 31900 Las Vegas Blvd S, Jean, NV 89019

Property Features

Primm Valley Resort & Casino offers its guests a fitness center and a seasonal outdoor pool. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A casino, gift shops/newsstands, and shopping on site are also featured at the business-friendly Primm Valley Resort & Casino. Self parking and valet parking are free. Smoking is allowed in designated areas at this Jean resort.

  • 623 guestrooms or units
  • 5 dining venues
  • Casino
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Front desk (24 hours)
  • Gift shop
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: McCarran Intl. Airport (LAS) (62.8 km / 39 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Primm Valley Resort & Casino offers 623 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

GPs Steakhouse - This steakhouse specializes in American cuisine and serves dinner and light fare.

Country Club Buffet - This restaurant serves breakfast, lunch, and dinner. Open daily.

Primm and Proper - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Coffee Corner - This coffee shop serves light fare only. Open daily.

OMulligans - This bar serves breakfast, lunch, dinner, and light fare. Open daily.

Nearby Activities

Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 18.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • In-room safe
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Primm Valley Resort & Casino
  • Primm Valley Hotel Primm
  • Primm Valley Resort Casino
  • Primm Valley Resort And Casino
  • Primm Valley Casino
  • Primm Valley Resort & Casino Nevada
  • Primm Valley Resort And Casino
  • Resort Primm Valley Resort & Casino Jean
  • Jean Primm Valley Resort & Casino Resort
  • Primm Valley Resort Casino Jean
  • Primm Valley Resort & Casino Jean
  • Primm Valley Resort Casino
  • Primm Valley Casino Jean
  • Primm Valley Casino
  • Resort Primm Valley Resort & Casino
  • Primm Valley & Casino Jean
  • Primm Valley & Casino Jean
  • Primm Valley Resort & Casino Jean
  • Primm Valley Resort & Casino Resort
  • Primm Valley Resort & Casino Resort Jean

You should know

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.